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Royal Jordanian

2,512 reviews
Headquarters: Building 37, Mohammad Ali Janah Street, Amman Jordan 11118
Overview
3.02,512 reviews
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About Royal Jordanian

Airline Alliance

oneworld
Headquarters: Building 37, Mohammad Ali Janah Street, Amman Jordan 11118

Airline Summary

Based in Amman, Royal Jordanian Airlines (RJ) is the flag carrier for the country of Jordan. The airline operates non-stop flights to about 60 destinations in the Middle East, Asia, Europe, Africa and North America. Its entire fleet features a two-cabin (Business Class, known as Crown Class, and Economy Class) configuration. Crown Class passengers have access to Royal Jordanian lounges at Queen Alia International Airport (AMM) in Amman and King Hussein International Airport (AQJ) in Aqaba. AMM also serves as the airline's primary hub. A member of the oneworld alliance, Royal Jordanian also has codeshare agreements with about 15 airlines.
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2512Reviews
821Photos
100Tips

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talal h wrote a review 9 Mar
1 contribution
Madrid - Amman
International
The bad manners of the staff as general justifies the cheap priced tickets… Most of the staff should be taking care of cattle rather than having such positions….
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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vecho g wrote a review 5 Mar
1 contribution1 helpful vote
Detroit - Beirut
International
The worst service ever and very rude Manager his name is Housam Rahhlieh and his assistant her name is Aayed Daireih . Never again
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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S V wrote a review Feb 2024
2 contributions1 helpful vote
Tel Aviv - Sydney
International
Our flight was cancelled by Royal Jordanian from Tel Aviv to Sydney due to the conflict in Israel and The Palestinian Territories. As part of our business class fares booked through GoToGate Pty Ltd, we are entitled to a full refund. It is now almost 5 months and no refund has come from RJ to the agent. I have been unable to get through on their phone number when ringing Jordan directly and when I spoke to the Sydney office, They will not help me directly as I booked through an agent. I have no idea what the delay is or whether the refund is coming!! It has been very stressful as I am getting no answers to when this money will be rightfully returned to me. Do NOT book through Royal Jordanian Airlines as their service is very bad!…
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Date of travel: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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saira w wrote a review Feb 2024
1 contribution
Dubai - Toronto
International
It was my first time taking Royal Jordanian airlines. I also required the use of a wheelchair due to an illness I had contracted and I had exceptional service from Royal Jordanian staff, and the inflating experience was very nice. Every time I needed a drink for my medication’s the Flight attendant came swiftly and with always a smile on her face. The staff are so courteous and kind in terms of how they handled my accessibility needs and any other thing I needed. I have travelled a lot through the years and I would highly recommend this airline. The flights were fully booked, and I did pay for a seat that I would be more comfortable in, but even the regular seats are definitely comparable. The meals were above average, but I would make some improvement in the freshness of some of the produce. Other than that I found that I would highly recommend this airline, and I will fly Royal Jordanian again happily.…
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rooheen F wrote a review Feb 2024
1 contribution
Amman - Chicago
International
The only good thing about this airline flights was good food which was limited. Would not recommend friends with kids since it has zero entertainment for kids unlike eithad or qatar. Was not too clean either.
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Date of travel: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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saira w wrote a tip Feb 2024
"It helps to know Arabic! "
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Rooheen F wrote a tip Feb 2024
"Carry extra snacks,toys and own sanitary kits .they do not provide any of the above"
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Mustafa B wrote a tip Feb 2024
"Avoid cheaping out with you want a relaxed trip next time I will either get direct flights or use Emirates/Qatar airlines for my travels."
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Karim E wrote a tip Feb 2024
"Use another airline. "
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Ali B wrote a tip Jan 2024
"Choose another airline "
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ReturnOne-wayMulti-city
Depart
Tue, 02/04
Return
Tue, 09/04
Travellers
1, Economy