Had two flights from Amman to Chicago both were delayed. A below average airport with dirty bathrooms. There is nothing Royal about this airline. below average food. terrible seats. Mostly late. some Crew unable to speak English well.
Our flight over to Amman from Chicago was on time, 2 meals served. However we opted to purchase upgrade for extra leg room, which landed us in Row 25, GHI. If you want sleep do NOT get these seats. Constant flow of people in & out of lavatories and the self serve galley. Crew…
Unreachable customer service at JFK in response to LOST/STOLEN checked bag after extremely lengthy passport control line. I realize the latter complaint is not the responsibility of the airline, however their way of dispersing checked luggage (lining up luggage off the belt,…
Brand new 787-8 aircraft . Only a short flight 2.5 hours at 2330 but a nice snack box with sandwich cake and juice provided Would have liked a hot drink but it wasn’t available Individual Tv screens showing a candid camera show . Very funny Nice airline , nice crew . Would…
Flew Royal Jordanian from LHR to Amman last month. Great service on board, good in-flight entertainment, good food and polite attendants. Would recommend this airline.
"Avoid this airline pretty run down"
"Stay away from Row 25 on the 787 Dreamliner ... constant stream of people"
"Both flights were full, it is a popular airline check in online if you can."
"try the online seat upgrade if seat selection at check-in is not priority"
"check your baggage allowance."