We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SAS


5,830 reviews
Headquarters: Frosundaviks Alle 1, Stockholm 195 87 Sweden 011 46 8 797 40 00 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
Add Photo Write a Review

5,830 Reviews from our TripAdvisor Community

Write a Review

5,830 reviews from our community

Filter reviews by popular destinations:
All reviews Copenhagen Stockholm Oslo London Newark Bergen Chicago Gothenburg Amsterdam Paris Tromso Helsinki Manchester Tokyo San Francisco
Traveller rating
Cabin
  • (1,915)
  • (487)
  • (569)
  • (0)
Route
  • (1,738)
  • (999)
  • (231)
  • (4)
  • (1)
  • More
Language
  • More
Showing 2,973: English reviews
Zug
Level 4 Contributor
34 reviews
10 helpful votes
Reviewed yesterday
NEW
via mobile

I was very happy to discover that SAS introduced a new business class, with a 1-2-1 layout in their A330 and A340 (my flight), providing some privacy on the window side. IFE is limited but okay if you are not too much of a tv/movie junky. Ergonomics is great, however I am no fan of the air cushioned seats. The...

More 
International Business Class Copenhagen - Shanghai

Helpful?
Thank Christian W
Sydney, Australia
Level 5 Contributor
77 reviews
28 helpful votes
Reviewed yesterday
NEW

I fly through Arlanda airport a dozen times a year. 1st and hopefully my last experience with SAS. Arrived at the airport 0500 for 0625 departure. Bag drop queue estimated at 45minutes. Eventually found business check in.. same delay. 2 staff on desk and 3 row queue. It took about 40 minutes for me to be served then rushed through...

More 
Europe Business Class Stockholm - Edinburgh

Helpful?
1 Thank Mike K
Fort Lauderdale, Florida
Level 6 Contributor
109 reviews
23 helpful votes
Reviewed yesterday
NEW

Fabulous service, food and treatments. I highly recommended this airline to use while traveling in Scandinavia.

Europe Business Class Amsterdam - Copenhagen
Helpful?
Thank GM-FLA
New York City, New York
Level 3 Contributor
13 reviews
2 helpful votes
Reviewed yesterday
NEW

I don't normally fly business class so I don't have much ground for comparison, but this daytime flight back to the US from Oslo was remarkably comfortable. SAS business seats are pods with generous viewing screens, storage space, and seats that recline almost completely. And while the business-class check-in at the Oslo airport was remarkably slow and confused, everything changed...

More 
International Business Class Oslo - Newark

Helpful?
Thank Carol W
Kalundborg, Denmark
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed yesterday
NEW

SAS change my flight plans and advise me of this via an arrogant mail without any apologies. SAS Website claims you can contact customer service at the weekend. Good luck with that. The only customer service that exists is a recorded message that keeps you hanging on the phone. There is NO SAS personal at the other end to deal...

More 
Europe Business Class Copenhagen - Manchester

Helpful?
1 Thank pwap2016
Copenhagen, Denmark
Level 2 Contributor
9 reviews
Reviewed yesterday
NEW
via mobile

First time on a SAS charter flight. The check in couldn’t be carried out on-Line which was disapointing, but the check-in at the airport was very smooth as the self service bagage drop. The boarding was on time, flight information from the captain was accurate, the flight attendants were mostly inexperienced, the pre-ordered breakfast was absolutely ok, and the flight...

More 
Europe Economy Copenhagen - Chania Town

Helpful?
Thank 330louiset
Dearborn, Michigan
Level 3 Contributor
22 reviews
3 helpful votes
Reviewed 2 days ago
NEW

This was my first time flying with SAS for foreign travel and I was pleasantly surprised by the leg room, amenities and meals provided on the flight. My flight left in the evening and arrived in Paris in the morning, so we were provided with dinner and breakfast, along with beverages during the flight. The dinner was fantastic, they served...

More 
International Economy Detroit - Paris

Helpful?
Thank Ken G
Kastl, Germany
2 reviews
5 helpful votes
Reviewed 2 days ago
NEW
via mobile

I travel a lot, but SAS seems to be the quite incompetent airline I have flown for a long time. Had a stop over of 6,5 hours in Copenhagen in the mostly overheated lounge and SAS still managed not to get my luggage on a even delayed flight. And arriving on Friday late evening to Munich, on Saturday evening I...

More 
Europe Business Class Copenhagen - Munich

Helpful?
Thank Reimund H
Argyle, Texas
Level 6 Contributor
675 reviews
332 helpful votes
Reviewed 2 days ago
NEW
via mobile

When we boarded, there was a bottle of water in every seat, which was a nice touch. Then they announced that on our 8-9 hour flight we would only be allowed one more complimentary (non-alcoholic) drink. Wow! They did come by a few times offering cups of water and there was some juice and coffee served with meals but this...

More 
International Economy Copenhagen - Washington DC

Helpful?
Thank ILoveTexas
Level 2 Contributor
6 reviews
1 helpful vote
Reviewed 3 days ago
NEW

The premier economy is overall a good class to fly and has much potential. However, some problems of maintenance and service are reducing the overall good experience. The seats are very nice with enough space. However, of the three seats we had, one TV monitor was down and one food tray was stuck. While the flight attendants are generally friendly,...

More 
International Premium Economy Stockholm - Hong Kong

Helpful?
Thank Olli T
See travel tips for airlines
“Give yourself plenty of time and arrive early. SAS check in is CHAOTIC and slow..”
mikekV4070EY, 15 Jul 2018 | Read review
“Travel with another Airline instead”
pwap2016, 15 Jul 2018 | Read review
“Book early!”
Trumpet1945, 13 Jul 2018 | Read review
“do not fly with them”
peterp_belgium, 13 Jul 2018 | Read review
“Consider another airline”
DavidTravels402, 12 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About SAS
Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
Airline Managers:
Respond to airline reviews. Register now and reply to member reviews. Departmental and company credentials will be verified.
Register

918 photos of this airline

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (918)
Viewed
Seat (62)
Viewed
View from Window (151)
Viewed
Food and Drink (144)
Viewed
Our fleet (14)
Viewed
Airport (105)
Viewed
Cabin (56)
Viewed
Airline Lounge (42)
Viewed
Onboard Feature (22)
Viewed
Other (322)