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SAS

10,682 reviews
Headquarters: Frösundaviks Allé 1, Stockholm Sweden 195 87
Overview
3.510,682 reviews
Travellers' Choice 2018 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
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About SAS

Airline Alliance

Star Alliance
Headquarters: Frösundaviks Allé 1, Stockholm Sweden 195 87

Airline Summary

Scandinavian Airlines (SK), or SAS, is the largest airline in Scandinavia and the flag carrier of Sweden, Norway and Denmark. The airline flies to about 100 destinations in Scandinavia, elsewhere in Europe, the Middle East, Asia and North America. The airline's fleet features several configurations. Within Europe, planes are configured with Economy Class, or SAS Go, and Premium Economy Class, or SAS Plus. Long-haul flights include SAS Business, or Business Class, SAS Go and SAS Plus. SAS is a member of the Star Alliance, and also has codeshare agreements with about 25 other airlines.
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10682Reviews
2148Photos
100Tips

Reviews
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Bente J wrote a review 16 Apr
Stockholm, Stockholms Län, Sweden24 contributions16 helpful votes
Oslo - London
Europe
Incompetent staff at Oslo airport. Girl didn't know what she was doing/poorly trained. Lounge staff told us the flight was delayed - it wasn't and we only just made the gate. Worst of all were seats on aircraft. Class was SAS Plus; we're not sure what this is all about as it's still 3 seats abreast, little leg room and sub-par food. Cabin crew were unfriendly and flight deck crew uncommunicative. The impression we got was that SAS flight and cabin crew do not enjoy their jobs. Avoid SAS, a horrible airline.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Thomas V wrote a review 15 Apr
Oakland, California17052 contributions4169 helpful votes
San Francisco - Copenhagen
International
Check-in was basic, no frills. My lay flat seat was a little narrow but comfortable enough. Service on board was efficient and courteous. The food and drink were copious, maybe too much. In flight entertainment selection was just OK. There was no WIFI on board, and that was old fashioned.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ron R wrote a review 15 Apr
Oakland, California3 contributions
San Francisco - Copenhagen
International
The plane was delayed due to cleaning staff not arriving, although it arrived on time in CPH. There was no wi-fi on this flight, a fact that was announced at the boarding gate. The onboard staff were welcoming and helpful. The entertainment system is pretty minimal for an international flight. The food was plentiful, even too much, but the flavors were not to my taste. The across-the-chest seat belt is quite uncomfortable when you’re trying to sleep in a flat position. Passport control was not via gates as stated onboard, but in-person. The line was short however, and the staff pleasant. The SAS Lounge at CPH is very crowded. The touted bedrooms with showers are only available to SAS Gold members and not available to long-haul business class passengers. All in all, I’d probably not choose SAS again unless other choices were unavailable.
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nalin W wrote a review 14 Apr
2 contributions
+1
Copenhagen - Tokyo
International
was very dissapointed as the staff were rude and the food service was horrible. Food was served over 60 min of departure and no option was given. What ever the crew throw at the table has to consume. You have to purchase the drinks . Its not a budget short haul flight. no snacks provided for 13 hour flight. Had to wait for breakfast just before landing about 10 hours. 10 g of cereal packet.plain yogurt Many passengers were staving and askes for extra breadrolls to fill them up. Dinner was just a salad. They just wait just before landing to sell the snacks. Shame. Most worst thing was one of my checked luggage was missing at Heneda airport . Staff mentioned that it may have unloaded inorder to weight balance. We pay over £1250 per person and we had to do do our essential shopping on our holiday. Never recommend to anyone missing baggage 😥
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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David Niclas K wrote a review 14 Apr
1 contribution
Copenhagen - Bangkok
International
I specifically ordered a vegetarian meal over Booking.com and received the opposite, the flight attendant simply told me they ran out of vegetarian meals. Furthermore, while I was sleeping my knee was hanging a little in the aisle, the same flight attendant who said there were no more meals for me drove her cart full speed into my knee and then asked me to be more careful. All in all, I unfortunately did not have a good experience flying with SAS Airlines.
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Date of travel: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SAS flyr over Grønland på vei til USA
1 Helpful vote
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Nuc S wrote a tip Mar 2024
"Don't check in luggage. Bring your own food."
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Louise W wrote a tip Mar 2024
"Read the fine print regarding extra charges. They are going overboard on nickle and diming passengers. "
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tomthetank67 wrote a tip Mar 2024
"Avoid back rows! "
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beachmom98 wrote a tip Feb 2024
"DO NOT CHECK ANY LUGGAGE WITH SAS!"
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Dan K wrote a tip Feb 2024
"Expect delays when changing planes"
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Depart
Thu, 02/05
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Thu, 09/05
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