We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo
SATA - Azores Airlines
Headquarters: Avenida Infante D Henrique 55-4, Ponta Delgada, São Miguel Portugal 9504-528
Overview
3.01,986 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About SATA - Azores Airlines
Headquarters: Avenida Infante D Henrique 55-4, Ponta Delgada, São Miguel Portugal 9504-528

Airline Summary

Formerly known as SATA International, Azores Airlines (S4) is a subsidiary of SATA Air Açores that is based in São Sebastião, Ponta Delgada, in the Azores, Portugal. Founded in 1990, the airline operates from a hub at João Paulo II Airport (PDL). Lisbon Portela Airport (LIS) is a focus city. SATA International flies to about 25 destinations and seven countries in Africa, Europe and North America. The carrier's fleet of nine aircraft has three Airbus A310-300, three Airbus A320-200 and one Airbus A330-200. Each plane features both Business Class and Economy Class seating.
Read more
1986Reviews
339Photos
100Tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 408
  • 458
  • 256
  • 227
  • 639
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Javier M wrote a review May 2024
6 contributions5 helpful votes
Ponta Delgada - Lisbon
Domestic
Scheduling management was a disaster. We got our flight advanced 1 hour with no explanation, to 8:55am, affecting all our plans (hotel breakfast not available, car company closed, etc.). When we arrived to the airport, we found that the flight had gotten delayed 50 mins, almost
Read more
Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Scenic39627786491 wrote a review Apr 2024
1 contribution2 helpful votes
New York City - Lisbon
International
Bad information in online checking in and very difficult to fill the information requested make me lost $120 for checking in my luggage...they made it in purpose...Cheape airlines are dusgusting and abusive!!!
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
avatar-image
Stefan wrote a review Apr 2024
2 contributions3 helpful votes
Lisbon - Horta
Domestic
Worst Airline ever. They overbooked and we had to wait 2 days in Lisbon, they didn't pay anything. No reaction at all. We had to pay for the delay (Hotel, Transport..) and Sata didn't care about anything.
Read more
Date of travel: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
avatar-image
Tesa G wrote a review Apr 2024
5 contributions
Toronto - Lisbon
International
We had an overall good experience with this airline. The staff were friendly and helpful, and we had no issues with suitcases being lost or damaged! We were provided a meal & beverages from Toronto-Ponta Delgada, and a snack & beverage from Ponta Delgada-Lisbon. We had some
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Carrie C wrote a review Apr 2024
Vermont7 contributions1 helpful vote
Lisbon - Boston
International
We had a great experience as first time Azores Airlines passengers! Friendly and helpful staff at check in- easy going about our carry on bags- Flights ran on time- we had a stop over at Ponta Delgada Airport - and arrived in Boston 20 minutes ahead of schedule- Plenty of leg
Read more
Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
avatar-image
avatar-image
avatar-image
Brochure For Delayed Flight
avatar-image
1 Helpful vote
PreviousNext
123456
avatar-image
season c wrote a tip 10 Jun
"Bring water and snacks! Count on no wifi and no entertainment."
avatar-image
L L wrote a tip 8 Jun
"Just. Don’t "
avatar-image
rufus23490 wrote a tip 7 Jun
"Find another airline, even if they don't offer nonstop flights. "
avatar-image
Chris K wrote a tip 5 Jun
"Book with another airline. They will change your flight a dozen times, they will cancel on you at the last minute, they are the worst. "
avatar-image
rufus23490 wrote a tip 4 Jun
"Find another airline, even if it means forgoing a direct flight."
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register Azores Airlines

Search flights

ReturnOne-wayMulti-city
Tripadvisor will not show you ads based on your previous online behaviour or personal data. You may see it because the operator shown offers travel-related services that may match your search and has paid our advertising partner, QuoteLab LLC (trading as MediaAlpha) to appear. When you click, we earn commission from MediaAlpha.
To help you compare prices, we may redirect this page to a different travel operator when you click on “Find flights”.