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Singapore Airlines

26,637 reviews
Headquarters: Airline House, 25 Airline Road, Singapore Singapore 819829
Overview
4.026,637 reviews
Travellers' Choice 2020 Winner
Travellers' Choice 2019 Winner
Travellers' Choice 2018 Winner
Travellers' Choice 2017 Winner
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
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Check-in and boarding
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About Singapore Airlines

Airline Alliance

Star Alliance
Headquarters: Airline House, 25 Airline Road, Singapore Singapore 819829

Airline Summary

Singapore Airlines (SQ), the flag carrier of Singapore, is consistently ranked among the world’s best airlines. Singapore Changi Airport (SIN) serves as its main base where flights to more than 60 destinations in over 30 countries are offered. The airline has an all wide-body fleet and cabin classes include the ultra-luxurious Singapore Airlines Suites (only available on the Airbus A380), First Class, Business Class, Premium Economy Class, and Economy Class. Singapore Airlines is a member of Star Alliance and has codeshare partnerships with more than 36 other airlines. KrisFlyer is the frequent flyer programme of the Singapore Airlines Group. Members who attain Gold or PPS Club statuses, as well as Suites/First/Business Class passengers have access to the SilverKris or Star Alliance Gold lounges located across the network.
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26637Reviews
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Dru B wrote a review Yesterday
1 contribution
Houston - Singapore
International
I feel disappointed . I booked a year before, everything was planned. Hotel bookings were made. Annual leave was approved. But Singapore airlines changed my booking multiple times, the stress was overwhelming till I finally gave up to the offer of refund out of frustration. They changed my booking without considering the connecting flight times. They don’t care. Will never use Singapore Airlines again.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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don p wrote a review 21 May
Sydney, Australia240 contributions81 helpful votes
Sydney - Singapore
International
Departed on time arrived close to scheduled time good crew food was a little disappointing, snack given not long after departure almost inedible.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Goh J wrote a review 21 May
1 contribution
Singapore - Osaka
North Asia
Amazing customer service by Rose from SQ, had a 6h back and forth with Trip.com regarding a small issue but Rose was quick and decisive and able to solve it within 15 mins. Love the dedication, keep doing what you are doing!
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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garyt691 wrote a review 20 May
Padstow, United Kingdom3 contributions4 helpful votes
London - Phuket
International
Very disappointed with bed comfort on 777ER and understand same on A380. Bed was quite hard both out and back and need attendant to make up. Flight was quite busy and crew were courteous but stretched even in business class. Food was excellent. I was going to book with them for flight from Lon to Sydney but will probably go with Emirates or Qatar. I see that quite a number of biz passengers have complained about the hardness of the beds. I used to travel with Singapore Airways in biz class whilst I was working and I must say I think they have slipped which is a great shame. About time SA address the issue!
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wonyk414 wrote a review 20 May
Singapore, Singapore6 contributions
Singapore - Tokyo
North Asia
Excellent service, the staff a really kind and are ready to help, entertainment and comfort a top notch, the food is delicious even when it’s just economy, 100% would recommend
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Date of travel: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Wonyk414 wrote a tip 20 May
"When flying Singapore airlines remember to ask them for a kids headphone set! It’s so much more easy and comfortable to wear! "
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George P wrote a tip 19 May
"Be particular about your seating, esp couples, view seating available and stay away from family/parent seating where ever possible. "
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Maps57037645477 wrote a tip 17 May
"Fly this airline frequently with the krisflyer miles (must pay by card to earn miles) and you can redeem flights"
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Road512059 wrote a tip 15 May
"If you have booked two flights and the delay between flights is one hour, Singapore Airlines staff will get you through. They were terrific"
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Tristan S wrote a tip 11 May
"Do not fly with Singapore "
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ReturnOne-wayMulti-city
Depart
Thu, 06/06
Return
Thu, 13/06
Travellers
1, Economy