Awful boarding system in Zurich airport. Queue up at the gate to show your passport then sit back down only to queue again to board the plane. An absolute shambles. In saying that the flight was perfectly fine with once again very pleasant crew and complimentary snack and drink.…
Boarding was swift and crew were extremely friendly. A small snack and drink was served mid-flight along with a chocolate which was all complimentary. A nice change for short haul economy flights in Europe. Would fly with them again. Now for the bad....3 times Swiss changed our…
Commencing with the check-in dest - nothing but courteous and swift. Absolutely clean and such comfortable seats although we were in economy class. The food served nothing but delicious with vegetarian options. The on board airline staff was very considerate and courteous. …
Not the best not the worst. Not on time. We had a major delay given the fact that we had to change planes in Zurich. The crew was very okay, the snack a snack cold bread with cheese also to cold and some spread. Also not the worst and not the best.
1 - they were late. 2 - they lost my bags 3 - the whole next day I didn’t get my luggage 4 - when i called their customer service i received no help and a fake number to call
"Double check your seat selection."
"For those who have flown much, Swiss just provided the 'extra' comfort level."
"Choose sit number 1. You will never be passed without a smile :-)"
"Do not save money, pick a good customer service always (I pick this option for the price and in the end paying more)"
"Check in online. Pay for seat selection if you want the window seats."