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TAP Air Portugal

Headquarters: Aeroporto de Lisboa, Edificio 25 8 Andar, Lisbon Portugal 1704-801
Overview
3.024,677 reviews
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About TAP Air Portugal

Airline Alliance

Star Alliance
Headquarters: Aeroporto de Lisboa, Edificio 25 8 Andar, Lisbon Portugal 1704-801

Airline Summary

The flag carrier of Portugal, TAP Air Portugal (TP) is a member of the Star Alliance. The airline flights to more than 90 destinations in 37 countries across Europe, Africa, North America and South America. TAP Air Portugal also has codeshare agreements with about 30 other airlines, and owns one subsidiary airline: TAP Express. TAP's fleet of planes is configured in two cabins: TAP Executive, or Business Class, and Economy Class. The airline operates from a hub at Lisbon Humberto Delgado Airport (LIS).
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24677Reviews
3700Photos
100Tips

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Traveller rating
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Popular mentions
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Peter V wrote a review 7 Jul
New York City, New York29 contributions
Newark - Barcelona
International
Just to balance all the negative reviews, let me say that our flight, including check-in and arrival, were flawless, comfortable, and easy. Run-of-the-mill food, unexceptional legroom, but way surpassed expectations that had been based on TripAdvisor whining.
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Cristina L wrote a review 7 Jul
1 contribution
Madrid - Lisbon
Europe
Normally , they get delays. Just bus connections to the terminal that makes you lose more time. A really bad service , where just one person is issue new tickets. 0/0. Never again.
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Sonia P wrote a review 7 Jul
1 contribution
Venice - Newark
International
WORST AIRLINE EVER. On the way to Venice from NY, they delayed us HOURS and each flight from there was delayed significantly. On the layover flight to our final destination, the gate attendant was hounding us to check in our carry ons (which were fine on the way there) and
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Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Andres Eduardo S wrote a review 6 Jul
1 contribution
Lyon - Caracas
International
A couple of weeks ago we went to Lyon, Saint Exupéry airport to take our flight Lyon - Lisbon , Lisbon - Caracas with TAP. My pregnant wife had not been to our hometown for over 7 years and she was really excited. We bought the tickets 6 months before the flight and
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ousmane W wrote a review 5 Jul
1 contribution
Houston - Dakar
International
Bad airline, bad customer service, and horrible baggage fees. On my outbound flight from Senegal, a manager kicked me off the flight because he felt disrespected by the way I was trying to pay for my extra luggage at the airport.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Compartimento das malas acima do meu lugar que além de ter espaço para a minha, tem uma mochila (devia estar aos pés do seu dono criando ainda mais espaço para a minha mala de mão)
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123456
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nicolaibonne wrote a tip 14 Jul
"You should avoid TAP. I would happily pay 25% more to travel with an alternative airline"
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Sue D wrote a tip 13 Jul
"Avoid this airline. Its inconsistent in its service delivery and special requests and remarks do NOT get to you. IE there is not shared. "
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abdi h wrote a tip 13 Jul
"Avoid them."
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DayTrip46574270807 wrote a tip 11 Jul
"Do not use TAP! Worst customer service!"
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John A wrote a tip 11 Jul
"Use another airline"
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