We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
airline-logo

TAP Air Portugal

Headquarters: Aeroporto de Lisboa, Edificio 25 8 Andar, Lisbon Portugal 1704-801
Overview
3.024,677 reviews
Legroom
Seat comfort
In-flight entertainment (WiFi, TV, films)
Onboard Experience
Customer service
Value for money
Cleanliness
Check-in and boarding
Food and beverage
Full view
About TAP Air Portugal

Airline Alliance

Star Alliance
Headquarters: Aeroporto de Lisboa, Edificio 25 8 Andar, Lisbon Portugal 1704-801

Airline Summary

The flag carrier of Portugal, TAP Air Portugal (TP) is a member of the Star Alliance. The airline flights to more than 90 destinations in 37 countries across Europe, Africa, North America and South America. TAP Air Portugal also has codeshare agreements with about 30 other airlines, and owns one subsidiary airline: TAP Express. TAP's fleet of planes is configured in two cabins: TAP Executive, or Business Class, and Economy Class. The airline operates from a hub at Lisbon Humberto Delgado Airport (LIS).
Read more
24677Reviews
3700Photos
100Tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 4,767
  • 6,076
  • 3,318
  • 2,324
  • 8,192
Route
  • More
Cabin
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
avatar-image
Ron V wrote a review 5 Jul
6 contributions1 helpful vote
Boston - Lisbon
International
There are so many reasons I gave two stars. I should have known right from booking that this was going to be a poor experience. I purchased flights for myself, my wife, and my daughter to travel in June 2024 back in February of 2024. During the booking process there was no
Read more
Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Tay M wrote a review 4 Jul
Bethlehem, Pennsylvania1 contribution
Lisbon - Newark
International
Terrible baggage restrictions. Don’t buy duty free because they might charge you. The workers are rude. I never want to fly this airline again. I’d have too much anxiety ahead of the flight.
Read more
Date of travel: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
CFitz wrote a review 4 Jul
San Diego, California11 contributions1 helpful vote
Lisbon - Nice
Europe
Late, late, late Spent more $ on checked bags than the flight. Luggage drop was crazy inefficient, none of our boarding passes worked at security and you wait in hot busses to get to and from plane. I should have just used a reputable airline.
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Anna A wrote a review 4 Jul
12 contributions
Ponta Delgada - Lisbon
Domestic
Our flight got cancelled the evening before our departure and I immediately called the customer service as we had a connection flight in Lisbon. They guy was very helpful and kind, kept me updated about everything until they put us on the next flight leaving from PDL. The plane
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
avatar-image
Cedric T wrote a review 4 Jul
1 contribution
Oslo - Lisbon
Europe
Can't recommend at all. They give you automatically a small discount which results in them not having to refund any money in favor of their terms, if you want to cancell the flight. Also they don't allow to change the passanger, even if it says in the conditions that changes are
Read more
Date of travel: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Album Categories
All photosAll Traveller Photos
avatar-image
Compartimento das malas acima do meu lugar que além de ter espaço para a minha, tem uma mochila (devia estar aos pés do seu dono criando ainda mais espaço para a minha mala de mão)
avatar-image
avatar-image
avatar-image
avatar-image
PreviousNext
123456
avatar-image
nicolaibonne wrote a tip 14 Jul
"You should avoid TAP. I would happily pay 25% more to travel with an alternative airline"
avatar-image
Sue D wrote a tip 13 Jul
"Avoid this airline. Its inconsistent in its service delivery and special requests and remarks do NOT get to you. IE there is not shared. "
avatar-image
abdi h wrote a tip 13 Jul
"Avoid them."
avatar-image
DayTrip46574270807 wrote a tip 11 Jul
"Do not use TAP! Worst customer service!"
avatar-image
John A wrote a tip 11 Jul
"Use another airline"
PreviousNext
123456
Claim this airline page
Airline managers! Register now and reply to member reviews.
Register TAP Portugal

Search flights

ReturnOne-wayMulti-city
Tripadvisor will not show you ads based on your previous online behaviour or personal data. You may see it because the operator shown offers travel-related services that may match your search and has paid our advertising partner, QuoteLab LLC (trading as MediaAlpha) to appear. When you click, we earn commission from MediaAlpha.
To help you compare prices, we may redirect this page to a different travel operator when you click on “Find flights”.