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Thai Airways


10,626 reviews
Headquarters: 89 Thanon Vibhavadi Rangsit, Bangkok 10900 Thailand 011 66 2 288 7000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,626 Reviews from our TripAdvisor Community

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10,626 reviews from our community

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Showing 6,119: English reviews
Level 3 Contributor
6 reviews
Reviewed today
NEW
via mobile

Actually I don’t really like low cost airline. So this time I chose to fly by Thai airways. I fly from Suvarnabhumi airport to HKT. It’s not delay. Seat very comfortable. Service was good. One thing I want to tell to Thai airways. Why air hostess are old? Lol

Domestic Economy Bangkok - Phuket
Helpful?
Thank Foodzologist ส
Level 5 Contributor
60 reviews
7 helpful votes
Reviewed today
NEW
via mobile

Interior was colorfull, my children love it, but not me. Nice and very helpfull cabin crew, they done their job perfectly. Delicious food, they also mention wether the food halal or not, since i forgot to ask halal food on this flight.

International Economy Jakarta - Paris
Helpful?
Thank Christy E
Melbourne
Level 2 Contributor
7 reviews
6 helpful votes
Reviewed today
NEW

The service was excellent. The food was very good. The cubicles were comfortable and the flight crew were very caring. I suffered severe leg cramps on the journey and one of the flight attendants offered me a leg massage. He rubbed my legs with Tiger Balm and brought hot wet towels to rub on me. This gave me a lot...

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International Business Class Melbourne - London

Helpful?
Thank andromeda143
Dhaka City, Bangladesh
Level 4 Contributor
37 reviews
11 helpful votes
Reviewed today
NEW
via mobile

To start with the flight TG 105 was on time and the check-in was also very prompt, in flight entertainment was also very good, the food was warm and good, I was very happy to have tea on such a short flight, also I enjoyed the entertainment chanel, there was quite a big choice and the service was also very...

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Domestic Economy Chiang Mai - Bangkok

Helpful?
Thank Ashfaquer R
Fredericia, Denmark
Level 6 Contributor
92 reviews
47 helpful votes
Reviewed today
NEW

The good The service starts with a nice cold drink before take off. You meet your “personal stewardess” and agree uppen a wide range of meals and drinks. Also you agree, that if you sleep on the time of serving breakfast, if they shall wake you up or simple let you sleep till just before landing. The seats closest towards...

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International Business Class Copenhagen - Hanoi

Helpful?
Thank Peter H
Crawley, United Kingdom
Level 5 Contributor
53 reviews
35 helpful votes
Reviewed today
NEW

Our flight with Thai Airways was booked as part of a package holiday. The first time we had used them and very impressed. Seat comfort was okay, entertainment selection was very good and we loved the food. Cabin staff were very attentive. Throughout the flight we were provided with food and refreshment regularly including alcohol - no extra charges for...

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International Economy London - Bangkok

Helpful?
Thank Richard M
Level 1 Contributor
3 reviews
Reviewed today
NEW

Very upset again, second time this has happened, we are a couple with a baby, we selected our seats online in row as you would expect and when we checked in (early) they had changed them splitting our family up. They did not inform us at check in, instead we found out when I glanced at the boarding card on...

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Asia Business Class Bangkok - Denpasar

Helpful?
Thank Simon M
Hong Kong, China
Level 5 Contributor
65 reviews
15 helpful votes
Reviewed today
NEW

It is always nice for me to travel with Thai Airways. Their staff are very attentive and helpful. Their app is very user friendly. It saves me a lot of time.

Southeast Asia Economy Hong Kong - Singapore
Helpful?
Thank bebe93942017
Burleigh Heads, Australia
Level 4 Contributor
37 reviews
14 helpful votes
Reviewed yesterday
NEW

We had 4 flights with Thai Airways from Brisbane Australia to Europe and return. Each flight was very comfortable and the service was exceptional. The flight that stood out for us was the leg from Bangkok to Brisbane. The instant we boarded the wonderful service began with a glass of French bubbles, as it always does in Business Class, but...

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International Business Class Bangkok - Brisbane

Helpful?
Thank CWSydney
Level 1 Contributor
3 reviews
2 helpful votes
Reviewed yesterday
NEW
via mobile

I used to think Thai airways were great but my recent experience wasn’t that good. A worn out old 747 that needed to be but to pasture, crap breakfast, crap selection of movies and surly stewardesses.

International Economy Bangkok - Sydney
Helpful?
Thank Jason C
See travel tips for airlines
“don't trust Thai air”
simonmE725WS, 17 Oct 2018 | Read review
“Always get an aisle seat in B/class”
doublespresso, 15 Oct 2018 | Read review
“I would only travel with Thai because the fare was good.”
dianev169, 14 Oct 2018 | Read review
“Just talk to the personal, you will get what you like”
robertkeusen99, 14 Oct 2018 | Read review
“No tip. I was satisfied with Thai Airlines”
Lipptylou, 13 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Thai Airways
THAI (TG) is the flag carrier of Thailand and a founding member of the Star Alliance. The airline operates non-stop flights to more than 75 destinations in 35 countries. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. THAI also has codeshare arrangements with more than 20 other airlines. THAI's fleet includes a variety of one-, two- and three-cabin configurations featuring Royal First Class, Royal Silk Class (Business Class) and Economy Class. Premium class passengers have access to the airline's THAI Royal Silk and Royal Orchid lounges, where available. THAI is also the sole owner of a subsidiary airline, Thai Smile Air (WE).
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