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Thomson Airways


4 of 5 stars
2,034 Reviews
Headquarters: Wigmore House Wigmore Ln, Luton LU2 9EY England +44-0203-451-2695 Website

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    Excellent
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    Very good
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    Average
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Thomson. Hotel Riu Yucatan

Great place great hotel and great choice of food. Fully inclusive is a must. Down side is Thomson... read more

4 of 5 starsReviewed 6 days ago
gnilias
,
Oldham, United Kingdom
via mobile
Rating summary
  • 3.5 of 5 stars
    Legroom
    3.5 of 5 stars
    Seat Comfort
  • 4 of 5 stars
    Customer Service
    3.5 of 5 stars
    Value for Money
  • 4 of 5 stars
    Cleanliness
    4 of 5 stars
    Check-in and Boarding
  • 3.5 of 5 stars
    Food and Beverage
    2.5 of 5 stars
    In-flight entertainment (WiFi, TV, movies)
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2,034 Reviews from our TripAdvisor Community

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2,034 reviews from our community

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English first
Oldham, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great place great hotel and great choice of food. Fully inclusive is a must. Down side is Thomson can be a bit Ryan Air like. They want to charge for as little as one kg when returning yet they turn a blind eye on the outward trip. Which says something about them. Also this charge of around £45 for leaving... More 

Helpful?
Thank gnilias
Worksop, United Kingdom
Level Contributor
21 reviews
43 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

The most dissatisfying experience of my life. You have an issue they simply don't want to know. Call centre out of the U.K., take your money and that's all they want with absolutely no after sales customer care whatsoever. I'll definitely avoid this company and fly BA, Virgin, or Emirates.

International Economy Manchester - Punta Cana
Helpful?
Thank Chris H
Staines, United Kingdom
Level Contributor
40 reviews
29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A quick holiday to visit friends on holiday. The parking was spot on in the mid term car park, so easy and would definitely use this again. The cabin crew were spot on and the aircraft was clean; there are the usual issues of not enough shoulder room but it is a cheap flight so you get what you pay...

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Europe Economy London - Palma de Mallorca

Helpful?
Thank dav3com
Essex, United Kingdom
Level Contributor
16 reviews
4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Was a bit upset with only having 5kg of hand luggage - of all the airlines I have flown with I have always put my hair straighteners in the hand luggage - Thomson said I was not allowed? Pleasant flight, leg room ok for economy - staff friendly - flight on time both ways.

International Economy London - Cancun
Helpful?
Thank D8430ACangelab
St Helens, United Kingdom
Level Contributor
121 reviews
41 helpful votes
4 of 5 stars Reviewed 1 week ago

Very organised from check in to disembarking, Very clean and well managed for a short flight. Plenty of legroom in standard seats, a pleasant flight

Europe Economy Manchester - Verona
Helpful?
Thank Cheekypheasant
Level Contributor
43 reviews
11 helpful votes
5 of 5 stars Reviewed 1 week ago

We were pleasantly surprised to fly out to our cruise in Palma on the Dreamliner.the windows were larger a pleasant feel to the air in the cabin

Europe Economy Manchester - Palma de Mallorca
Helpful?
Thank sukindred
Merseyside, United Kingdom
Level Contributor
48 reviews
31 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and i have recently recently returned from a holiday in Majorca. We have always booked our holidays or flights through Thomson Airways. We have ha many problems in the past, far to many to mention. But our holiday was spoiled this year by Thomson's booking system. When we booked the holiday we were told that it could be...

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Europe Economy Manchester - Palma de Mallorca

Helpful?
Thank Bryan J
Gainsborough, United Kingdom
Level Contributor
121 reviews
46 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to admit the experience of booking in the luggage at the airport was made easy and stressless, no queueing and straight upstairs for something to eat and drink. The one thing that I was a little disturbed about was looking at the departure screen to be told that passengers would be boarding shortly. Within two minutes it was...

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Europe Economy Doncaster - Dalaman

Helpful?
Thank Marmaduke1918
Warrington, Cheshire
Level Contributor
27 reviews
37 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently flew to Cuba on the Dreamliner. The flight was on time and very smooth both ways and the seat pitch excellent. We were looked after very well by the crew and being in premium economy found the facilities were good. We had a TV and proper head phones which were collected in before we landed. In economy you have...

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International Premium Economy London - Varadero

Helpful?
1 Thank Sunlady4
Level Contributor
12 reviews
6 helpful votes
5 of 5 stars Reviewed 1 week ago

Flight was on time, no long queues at check in at either airport as they have so many desks which is great. The staff are always friendly which is a lovely start to a holiday. The choice of on-board food and drinks were good. My only quibble is the airplane wasn't the cleanest ever and the seats are a bit...

More 
Europe Economy Birmingham - Tenerife

Helpful?
Thank Babbykins
See travel tips for airlines
“Upgrade your seats if you are able to.”
 of 5 stars D8430ACangelab, 24 Aug 2016 | Read review
“No need to purchase extra legroom if you are average height”
 of 5 stars Cheekypheasant, 23 Aug 2016 | Read review
“Try to get Dreamliner if you can”
 of 5 stars sukindred, 23 Aug 2016 | Read review
“Get there early, plenty of time for breakfast!”
 of 5 stars Babbykins, 23 Aug 2016 | Read review
“whole plane was lovely so if on a budget dont worry about seat upgrades !”
 of 5 stars Debsy100, 23 Aug 2016 | Read review
Show next 5 travel tips 5 of 10
About Thomson Airways
The world's largest charter airline, Thomson Airways (BY) flies to more than 95 destinations in Europe, Africa, Asia, North America, Central America and the Caribbean. The carrier's fleet of planes features one-cabin (Economy Class, known as Economy Club) and two-cabin (Premium Economy Class, known as Premium Club, and Economy Club) configurations. Thomson, which is based in the United Kingdom, has more than 15 operating bases spread across the United Kingdom and Ireland. Its largest bases are located at London Gatwick Airport (LGW), Manchester Airport (MAN) and Birmingham Airport (BHX).
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