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Turkish Airlines


16,654 reviews
Headquarters: Turkish Airlines General Management Building Ataturk Airport, Yesilkoy, Istanbul 34149 Turkey 011 90 850 333 0849 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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16,654 Reviews from our TripAdvisor Community

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16,654 reviews from our community

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Showing 8,029: English reviews
Newcastle upon Tyne, United Kingdom
Level 4 Contributor
26 reviews
22 helpful votes
Reviewed today
NEW

They will lose your luggage and never will take care of finding it. When I arrived to Ankara airport my luggage did not appeared on the belt and I then consulted to lost luggage desk. The guy working there told me that he can see my luggage is in Istanbul and they will send it to my address tomorrow. he...

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Europe Economy Amsterdam - Ankara

Helpful?
Thank Tuğçe Ş
Shkoder, Albania
Level 3 Contributor
22 reviews
3 helpful votes
Reviewed today
NEW

To make a long story short Turkish Air is okay so long as you do not have a any problems. This is where they take a turn from any resemblance to customer service. It seemed that they were all very intent on not giving me any service, in action and demeanor once I mentioned I had a problem. The incident:...

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Europe Economy Istanbul - Tirana

Helpful?
Thank Restoreman123
Narberth, Pennsylvania
Level 4 Contributor
24 reviews
6 helpful votes
Reviewed yesterday
NEW
via mobile

I have now been using Turkish Airlines for the past six years. Their business class tickets from the USA are always the best deal in comparison to other airline with a lot less to offer. I never mind the wait in Istanbul because the business lounge is an amazing experience , and deserves to be visited as one of the...

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International Business Class Cairo - Istanbul

Helpful?
Thank Lailaamiry45
Cape Town, South Africa
2 reviews
Reviewed yesterday
NEW

I prefer using Turkish to fly to any European destination mainly because of their ontime flight departures and their ease of connecting flights. Further the fact that you land just after 05:00 in the morning in Istanbul means you have the whole day to either explore this wonderful city (visa is available at the airport for South African citizens) or...

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International Economy Cape Town Central - Athens

Helpful?
Thank versterb
1 review
Reviewed yesterday
NEW
via mobile

Flying to Istanbul flight was OK, the flight attendants are nice and attentive. However the flight from Istanbul to Kuala Lumpur was awful. Request for water refill for 5 times and still being rejected by saying we will come back to you. They ended up didn't come back to me until the flight landed. The way they handling luggage was...

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International Economy Kuala Lumpur - Istanbul

Helpful?
Thank May T
Tel Aviv, Israel
Level 6 Contributor
360 reviews
88 helpful votes
Reviewed yesterday
NEW

First time traveling with a pet on board for us. First leg from TLV to IST went perfectly fine, the crew allowed our dog to sit on our lap and it was a smooth easy flight which we really enjoyed. The second leg from IST to BOS was a nightmare for us, first because we're traveling with a pet we...

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International Economy Tel Aviv - Boston

Helpful?
Thank Maayan H
Santa Barbara, California
Level 6 Contributor
422 reviews
124 helpful votes
Reviewed yesterday
NEW

I really enjoyed my Turkish Airlines flight. I think their food is some of the best airplane food I've ever had!! The entertainment selection was good and the seats were comfortable. Highly recommended. Now if only I could get their stupid jingle out of my head ;)

International Economy Los Angeles - Nairobi
Helpful?
Thank uclatraveler9
East London, South Africa
Level 6 Contributor
154 reviews
39 helpful votes
Reviewed yesterday
NEW

We were on our way to Russia when one of our group collapse and fainted. The staff were great. They moved people around and made him comfortable on 4 seats in the middle and kept an eye on him ... all the way!

International Economy Johannesburg - Moscow
Helpful?
Thank Violetvz
Level 2 Contributor
5 reviews
Reviewed yesterday
NEW

First time in my life flying with Turkish air. Very good rates, good food, the aircraft clean. People at the counter are very helpful. I had 4 kg of extra wait and the lady did not make a drama about it as she sees that i was flying for a ling period. I've been with Lufthansa they asked me to...

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International Economy Nice - Dubai

Helpful?
Thank Noha A
Sarsota
Level 3 Contributor
24 reviews
12 helpful votes
Reviewed yesterday
NEW
via mobile

Customer Service -0 Organization - 0 Had a delay for my connection from Toronto to Vancouver and they actually wanted me to take a bus from there. WOW !! No compensation for a delayed from Russia for World Cup. Made me buy another ticket because the other flight was a partner airline but not booked on the same ticket. Had...

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International Economy Istanbul - Vancouver

Helpful?
Thank MoeSRQ
See travel tips for airlines
“Put a personal GPS in your luggage because they will lose it otherwise”
128tu_e_, 18 Jul 2018 | Read review
“Don't have any problems - mine is not the only incident, I discovered many, many others after this.”
Restoreman123, 18 Jul 2018 | Read review
“Ask for a low carb meal prior to your flight, it is delicious!”
versterb, 17 Jul 2018 | Read review
“Book seats and if traveling with a dog - do it by phone and make sure your dog is confirmed PRIOR to paying.”
352maayanh, 17 Jul 2018 | Read review
“go straight to your gate in Istanbul airport . you'll find there more comfortable seats and shops”
541nohaa, 17 Jul 2018 | Read review
Show next 5 travel tips 5 of 10
About Turkish Airlines
Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines (TK) has a fleet of 328 (passenger and cargo) aircraft flying to more than 300 worldwide destinations as 253 international and 49 domestic, in 121 countries.
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