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United Airlines
Headquarters: 233 S. Wacker Drive, Chicago, IL 60606
Overview
3.055,185 reviews
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About United Airlines

Airline Alliance

Star Alliance
Headquarters: 233 S. Wacker Drive, Chicago, IL 60606

Airline Summary

US-based United Airlines (UA) is the world's largest airline when measured by the number of destinations served. A member of the Star Alliance, United flies non-stop to about 375 airports worldwide. These include about 75 domestic destinations, as well as points in 70 countries in North America, South America, Europe, Asia, Africa and Oceania. United's fleet features a variety of two-, three- and four-cabin configurations including First Class (known as Global First or United First on international and domestic flights respectively), Business Class (known as Business First or United Business), United p.s. (short for Premium Service) on certain transcontinental flights, Economy Plus Class and Economy Class. Premium cabin passengers can use the airline's United Club lounges, which can be found in about 40 airports.
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55185Reviews
23184Photos
100Tips

Reviews
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David W wrote a review Yesterday
1 contribution
Liberia - Kansas City
International
Never again. Do yourself a favor and fly ANY other airline. They charge you to check a carry on bag and you have an empty bin over your head. Total nonsense. Also had a big delay transferring at one of thier hubs. I'll fly Spirit before I even dream of setting foot on one of thier planes again. You should do the same.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aklilu G wrote a review Yesterday
1 contribution
Washington DC - Nashville
Domestic
First of all the flight was scheduled for 12:45 pm, delayed by 1:10 hour. After passengers board they were repairing the air craft it took 2:00 more hours while passengers are sitting on the aircraft. I don’t even feel safe to fly an Aircraft that is repaired while I am sitting and waiting. Still questioning the safety of The flight. I hope I won’t book flight with United Airline from now on
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sue Z wrote a review Yesterday
1 contribution
Fargo - Seattle
Domestic
I’ve taken two trips with United within the month, connecting through Denver both times. I will avoid both United and Denver in the future…. together, they are a perfect storm of frustration. Flight delays both times and now I am looking forward to a 15 minute run through the Denver airport because we don’t have a flight crew. Another gate nearby doesn’t have a plane. I alway book in advance to ensure a suitable seat location then receive months of email notifications that my seating has changed. They need to get their act together.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Quittingtime wrote a review Yesterday
Milwaukee, Wisconsin754 contributions36 helpful votes
Chicago - Punta Cana
Caribbean
We like United. The gate where we were supposed to board changed 3 times. We got to the airport and in the process of checking our bags, got notification on my phone that our gate has been changed, no problem, things happen. We got to the gate, not enough seats, so we sat in a different gate. We had about 15 minutes to go before boarding and everyone's phone was chiming, yep, another gate change.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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joseph s wrote a review Yesterday
1 contribution
Denver - Laramie
Domestic
This airline is the WORST!!!! I flew from San Diego to Denver, then from Denver to Laramie WY. The flight from San Diego to Denver, no issue The flight from Denver to Laramie cancelled. I waited over 5 hours to get my DAM bag..Which I never recvied. I had people drive from Laramie to pick me up. Unted assured me that the bag would be on the next flight to Laramie the next day. Got a text that that flight was cancelled. UGH Lucky for me I put a Samsung smart tag in my bag. When I tracked my bag it made it to Laramie on the flight that was supposed to be cancelled. These people have no idea what they are doing. I will NEVER flu United again.
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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123456
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Baggage was not offloaded from the original flight and I had to pick it up from Chicago
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3 hours delay and subsequent flight cancelation
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Arrived at gate B28 at DEN!
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David W wrote a tip Yesterday
"Best tip I can offer is FLY A DIFFERENT AIRLINE "
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Aklilu G wrote a tip Yesterday
"I have no say. I have bad experience "
Sue Z wrote a tip Yesterday
"Book any other airline. "
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joseph s wrote a tip Yesterday
"DO NOT TRAVEL WITH THIS AIRLINE!!!!!!"
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Trail422919 wrote a tip 22 Jun
"Whenever you travel, 99% your flight will be delayed And maybe they will ask you to leave the aircraft after boarding "
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £32
3th checked bag: £118
4th checked bag: £118
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £39
3th checked bag: £118
4th checked bag: £118
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £43
3th checked bag: £142
4th checked bag: £142
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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