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United Airlines
Headquarters: 233 S. Wacker Drive, Chicago, IL 60606
Overview
3.055,144 reviews
Legroom
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In-flight entertainment (WiFi, TV, films)
Onboard Experience
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Value for money
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About United Airlines

Airline Alliance

Star Alliance
Headquarters: 233 S. Wacker Drive, Chicago, IL 60606

Airline Summary

US-based United Airlines (UA) is the world's largest airline when measured by the number of destinations served. A member of the Star Alliance, United flies non-stop to about 375 airports worldwide. These include about 75 domestic destinations, as well as points in 70 countries in North America, South America, Europe, Asia, Africa and Oceania. United's fleet features a variety of two-, three- and four-cabin configurations including First Class (known as Global First or United First on international and domestic flights respectively), Business Class (known as Business First or United Business), United p.s. (short for Premium Service) on certain transcontinental flights, Economy Plus Class and Economy Class. Premium cabin passengers can use the airline's United Club lounges, which can be found in about 40 airports.
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55144Reviews
23175Photos
100Tips

Reviews
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Popular mentions
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Christina E wrote a review 8 Jun
1 contribution
Frankfurt - Washington DC
International
First of all I flew over on Lufthansa and realized too late that I was flying back on United. I requested a Gluten-Free meal and for my main meal I got a tiny bowl of salad while those around me got a sizeable salad with feta cheese and tomatoes. When I complained the
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Amy W wrote a review 8 Jun
20 contributions9 helpful votes
Minneapolis - Cancun
Mexico
I am writing this based on a traveler flying basic economy because people do book this level. I flew Minneapolis to Newark for a connecting flight to Mexico. It was a short layover. We get off the plane, use the restroom and go to reboard. I’ve never been to this airport and
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lou B wrote a review 8 Jun
Springfield, Massachusetts1 contribution
Asuncion - Hartford
International
Horrible experience, BEWARE of UNITED AIRLINES SCAMS On the United App looking for a ticket to ASU-BDL-ASU found one and click on it, a UNITED EXPLORER CREDIT CARD Ad popped up with $300 Credit on your first statement if you apply and charge the air fare to it. So I clicked
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Pierre wrote a review 7 Jun
36 contributions55 helpful votes
Cozumel - Denver
USA
My mother suddenly was moved to hospice in Boulder and my need to get there was of course urgent. I booked my seats on June 4th to fly out on the 5th. I wanted to fly directly to Denver from Cozumel, Mexico, but the flight on the 5th was full. So, I booked the connecting flight
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cat H wrote a review 7 Jun
Oviedo, Florida9 contributions1 helpful vote
Orlando - Rome
International
I paid extra for a window seat selection. They switched it to a middle seat. No solutions… they just sold the same seat twice…. Could not sit with my husband…. Long flight . Very unhelpful
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Date of travel: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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United Airlines
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Andy T wrote a tip Today
"Pay a bit extra and go with other airlines. It’s easy to check on time percentages. "
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Brian K wrote a tip Today
"My tip is to not use United !"
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Shauncie D wrote a tip Today
"Just don’t. Choose another airline. "
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Daniel S wrote a tip 12 Jun
"Avoid this airline if possible "
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Grant R wrote a tip 11 Jun
"Avoid United Airlines at all costs!!"
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £31
3th checked bag: £118
4th checked bag: £118
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £39
3th checked bag: £118
4th checked bag: £118
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £43
3th checked bag: £142
4th checked bag: £142
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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