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United Airlines

55,041 reviews
Headquarters: 233 S. Wacker Drive, Chicago, IL 60606
Overview
3.055,041 reviews
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About United Airlines

Airline Alliance

Star Alliance
Headquarters: 233 S. Wacker Drive, Chicago, IL 60606

Airline Summary

US-based United Airlines (UA) is the world's largest airline when measured by the number of destinations served. A member of the Star Alliance, United flies non-stop to about 375 airports worldwide. These include about 75 domestic destinations, as well as points in 70 countries in North America, South America, Europe, Asia, Africa and Oceania. United's fleet features a variety of two-, three- and four-cabin configurations including First Class (known as Global First or United First on international and domestic flights respectively), Business Class (known as Business First or United Business), United p.s. (short for Premium Service) on certain transcontinental flights, Economy Plus Class and Economy Class. Premium cabin passengers can use the airline's United Club lounges, which can be found in about 40 airports.
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55041Reviews
23159Photos
100Tips

Reviews
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Popular mentions
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Manf Z wrote a review Yesterday
1 contribution
Portland - Chicago
Domestic
Flight delay... ok. Can happen. Service was not helpful. Reservationdesk was the worst. I wanted to pay a fee to have a carry on. Nobody accepted anything and they wanted me to upgrade the ticket... Pingpong between reservations snd checkin... 3 calls !! 600$ for the flight
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lilibet304 wrote a review 23 May
North Miami Beach, Florida10 contributions1 helpful vote
Fort Lauderdale - Tampa
Domestic
Purchased a United flight but they used Silver Airways and it was terrible! Flite kept getting delayed and I was never notified. United blamed Silver Air, and Silver blamed United, as to why I was not notified. I also could not get flite updates online because United did not
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Al B wrote a review 23 May
1 contribution
Louisville - Newark
Domestic
I am beyond disgusted with United. I am a frequent flier and recently flew to Germany with them. I bought a number of economy tickets to NY for my family. United has been pushing their app for online check in and those who had bags could check in. Evidently some marketing genius
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NorthStar02565272906 wrote a review 23 May
2 contributions
Midland - Spokane
Domestic
United is the ABSOLUTE WORSt!!! Do not fly with them!! If they are not loosing your bag you are running for your next flight. They are always late whether it be a 20 min delay to 1 hr. You can’t count on the airline at all and they will not compensate you, as a matter of fact
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Date of travel: April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Richard Lee W wrote a review 23 May
1 contribution
Mexico City - Kansas City
USA
United Airlines sends out tooo many email notifications but not the critical notifications. I understand gate changes are common and unavoidable. However, I always have to go ask about my flight gate because United NEVER sends out an email about the gate change
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Date of travel: May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Flight going to Knoxville
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Flight coming home from Houston.
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123456
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Tracie G wrote a tip Today
"Just don’t."
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Gilberto M wrote a tip Yesterday
"FIND ANOTHER AIRLINE"
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Manf Z wrote a tip Yesterday
"There is no good flight with Unitrd anymore !!!"
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NorthStar02565272906 wrote a tip 23 May
"Do not use united go to a different airline!!!!! "
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Richard Lee W wrote a tip 23 May
"Dont depend on United Airlines to notify you about any gate changes!!!"
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Baggage fees
Domestic United States
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £31
3th checked bag: £118
4th checked bag: £118
Each checked bag maximum 50lb/22kg
United States to Canada
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £39
3th checked bag: £118
4th checked bag: £118
Each checked bag maximum 50lb/22kg
United States to Mexico
Carry-on bag: Included
1st checked bag: £24
2th checked bag: £43
3th checked bag: £142
4th checked bag: £142
Each checked bag maximum 50lb/22kg
*Please confirm baggage fees on airline website.
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