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Vietnam Airlines


5,194 reviews
Headquarters: 200 Nguyen Son Str. Long Bien District, Hanoi Vietnam 011 84 8 3832 0320 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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5,194 Reviews from our TripAdvisor Community

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5,194 reviews from our community

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Showing 2,970: English reviews
Level 4 Contributor
33 reviews
2 helpful votes
Reviewed today
NEW

We opted for business class as it included the baggage allowance we had with us, and we found the prices reasonable enough. It included an express skip through the security checks (our only issue, we had no idea this was a thing, or where it was... could have been pointed out better) - and entry to the lounge where we...

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Domestic Business Class Hanoi - Da Nang

Helpful?
Thank Keith F
Level 4 Contributor
22 reviews
15 helpful votes
Reviewed today
NEW
via mobile

My flight was at 16:00. I had check in in sky priority desk. All went well easy and smooth. Boarding and take off on time. Nice take off and smooth landing. Crew was friendly and well take care of the passengers. I had happy and enjoyable trip.

Domestic Economy Hanoi - Ho Chi Minh City
Helpful?
Thank pavlo l
Wadduwa, Sri Lanka
Level 2 Contributor
9 reviews
5 helpful votes
Reviewed today
NEW

I flew with Vietnam Airlines from Hanoi to Saigon. It was a great flight experience. Extremely tidy and friendly staff. Good leg space. But the food was bit basic and inflight entertainment needs to improve

Domestic Economy Hanoi - Ho Chi Minh City
Helpful?
Thank ruvisen
Level 4 Contributor
22 reviews
15 helpful votes
Reviewed today
NEW
via mobile

I took morning flight VN220 (08:05). Easy and smooth checking. Boarding and departure on time. Nice take off and landing. Stuards were hospitable and friendly but did not check carefully where all the passengers had fastened their sit-belts before take off. Only one issue that I was one of the 10 or 12 last passengers from the airplane so we...

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Domestic Economy Ho Chi Minh City - Hanoi

Helpful?
Thank pavlo l
Stockton on Tees
Level 6 Contributor
647 reviews
378 helpful votes
Reviewed yesterday
NEW
via mobile

The trip to the beaches of Phu Quoc is only 35 minutes in the air . We checked in without undue difficulty. We were asked what type of seats we wanted which was nice. 2 aisles please. We got an aisle and a middle without explanation. The flight was on time at a pier so no bussing. Pleasant welcome on...

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Domestic Economy Ho Chi Minh City - Phu Quoc Island

Helpful?
Thank theflyingdoctor
Hanoi, Vietnam
Level 4 Contributor
36 reviews
14 helpful votes
Reviewed yesterday
NEW
via mobile

I have been in some poor airline lounges around the world...but the food in the VN domestic lounge in DaNang is simply terrible. Poor quality and completely unappetising.

Domestic Business Class Da Nang - Ho Chi Minh City
Helpful?
Thank Robert M
Melbourne, Australia
Level 3 Contributor
15 reviews
2 helpful votes
Reviewed yesterday
NEW

Great service, food was fantastic, upgraded to Premium Economy on the way home which was about $280 but worth it for the 3-4 hours sleep on an overnight flight. If you go PE choose the side seats as there are only 2 not middle

International Economy Melbourne - Ho Chi Minh City
Helpful?
Thank maryjanestolp
Somerset, United Kingdom
Level 5 Contributor
51 reviews
20 helpful votes
Reviewed yesterday
NEW

There are two distinct aspects of my review, the actual flights but also late rescheduling of flights. The flights themselves were great, just as you would expect and would use again. However, rescheduling after the three centre holiday was booked is another issue. In March 2018 we booked six Vietnamese Airlines flights for a holiday in Cambodia and Vietnam. The...

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International Economy London - Hanoi

Helpful?
Thank Y5546AMbrianh
Singapore, Singapore
Level 6 Contributor
1,470 reviews
1,641 helpful votes
Reviewed 2 days ago
NEW

We travelled from Singapore to Ho Chi Minh, and on to Da Lat, and back on the return sectors. On all four flights, service was good and crew were excellent. Foodwise, it was ordinary fare, with two choices, but cabin service was smooth.

Southeast Asia Economy Singapore - Da Lat
Helpful?
Thank Orator11
Level 4 Contributor
37 reviews
11 helpful votes
Reviewed 2 days ago
NEW

Nice new clean aircraft but cabin crew quite rude. 20 mins into flight no gin available. In flight entertainment quality on such a new aircraft very disappointing. Poor quality headphones.

International Economy London - Hanoi
Helpful?
Thank Rickyfaust
See travel tips for airlines
“Check in early”
ruvisen, 17 Nov 2018 | Read review
“Get to airport early to avoid queues”
maryjanestolp, 16 Nov 2018 | Read review
“Cross your fingers, and hope they don’t reschedule/cancel flights at the last minute!”
Y5546AMbrianh, 16 Nov 2018 | Read review
“Check in online where possible to cut down queue times at the airport”
Orator11, 15 Nov 2018 | Read review
“Travel Business if possible.”
elizabethq132, 13 Nov 2018 | Read review
Show next 5 travel tips 5 of 10
About Vietnam Airlines
The country's flag carrier, Vietnam Airlines (VN) was founded in 1956 as Vietnam Civil Aviation. It operates from hubs at Noi Bai International Airport (HAN) in Hanoi and Tan Son Nhat International Airport (SGN) in Ho Chi Minh City. Da Nang International Airport (DAD) is a secondary hub. A member of the SkyTeam alliance, Vietnam Airlines flies to about 20 domestic destinations and about 30 international destinations in Asia, Oceania and Europe. The carrier also has codeshare agreements with more than 20 other airlines. Vietnam Airlines' fleet of 92 aircraft are configured with one cabin (Economy Class), two cabins (Business Class and Economy Class) or three cabins (Business Class, Deluxe Economy Class and Economy Class)

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