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Vueling Airlines


17,777 reviews
Headquarters: Pla de L'Estany, num 5, 08820 Barcelona Spain 011 34 807 30 07 45 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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17,777 Reviews from our TripAdvisor Community

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17,777 reviews from our community

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Showing 4,697: English reviews
Level 1 Contributor
3 reviews
Reviewed yesterday
NEW
via mobile

This is my first flight that have been delayed for more than 4 hours, and we didn't have anybody to talk to. their website said new time 11:40 and the personal that they send said 12:30. The people didnt have any answers to our questions.

International Economy Tel Aviv - Rome
Helpful?
Thank GalH82
Minsk, Belarus
Level 1 Contributor
2 reviews
Reviewed yesterday
NEW
via mobile

Vueling was good low cost.Plane is beautiful,But we lost our luggage.We turned to Iberia searh luggage.

Domestic Economy Barcelona - Palma de Mallorca
Helpful?
Thank yanmalochka
Level 1 Contributor
4 reviews
12 helpful votes
Reviewed yesterday
NEW
via mobile

We filed a delayed luggage with Vueling Airlines last Sept. 27 when it was left behind in Rome on our flight to London. The lady at the lost luggage unit of Gatwick informed us that the system says the belt stopped so our luggage failed to make it to the flight. We were given a PIR and told to track...

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Europe Economy Rome - London

Helpful?
Thank Dan S
chicago
Level 3 Contributor
21 reviews
7 helpful votes
Reviewed yesterday
NEW

What a Great airline! I believe it's run through Iberia Air. Everything was smooth and seamless from booking, checking in, flight service, and the flight itself! I highly recommend this airline after flying numerous places on numerous airlines throughout my 65 years!!

Europe Economy Rome - Barcelona
Helpful?
Thank smittyChicago
Perth, Australia
Level 3 Contributor
18 reviews
3 helpful votes
Reviewed yesterday
NEW

Flight canceled, there was no customer service on the day, and none since. They provided a bus service and there were only a dozen of us on the bus, making me very suspicious that the reason for the cancellation was simply lack of passengers, no explanation has ever been given. I have made 6 calls to their call centre and...

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Domestic Economy Barcelona - Valencia

Helpful?
Thank Raj K
Level 2 Contributor
8 reviews
14 helpful votes
Reviewed yesterday
NEW
via mobile

Very bad service, they lost my luggage from Fiumicino and I'm still waiting for a response, you are absolutely a disgrace

Europe Economy Rome - London
Helpful?
Thank Giuseppe P
Queensland, Australia
1 review
Reviewed yesterday
NEW
via mobile

Flight VY1221 on 10 September 18. From Lyon to Barcelona. Vueling cancelled our flight at boarding gate. Lied to us, telling us that our destination airport was suddenly closed until 6pm. Vueling told us to collect our bags and not to bother coming back until after 6pm. We accepted this readily believing we were lucky not to have taken off...

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Europe Economy Lyon - Barcelona

Helpful?
Thank Mandy T
London, United Kingdom
1 review
Reviewed yesterday
NEW
via mobile

My flight from london was delayed 4 and a half hours and vueling didn’t gave us any other explanation that the new departing time that was delayed more than two times. Thanks for letting me enjoy a morning in gatwick airport.

Europe Economy London - Barcelona
Helpful?
Thank adriamartinvilaseca
Level 2 Contributor
8 reviews
3 helpful votes
Reviewed 2 days ago
NEW
via mobile

We had several flights with this airline on our recent trip to Spain. Not one was on time. The flight from London was 2.5 hours late with no explanation or apology. Staff are not helpful and don’t seem to know themselves what is going on. Aircraft seats were uncomfortable with poor legroom. Don’t fly with them.

Europe Economy London - Barcelona
Helpful?
Thank Kate S
Leatherhead, United Kingdom
Level 6 Contributor
291 reviews
159 helpful votes
Reviewed 2 days ago
NEW

First tip - don't pay for speedy boarding because this simply means you will be first on the bus to take you to the airplane which is parked about 15 minutes away. This happened in both directions of our flight and this of course also means you will be last onto the airplane. Priority this is NOT. What a waste...

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Europe Economy London - Barcelona

Helpful?
Thank Barbara V
See travel tips for airlines
“Check out this airline for future flights!!!”
smittyChicago, 20 Oct 2018 | Read review
“Choose another airline”
rajkC4624FC, 20 Oct 2018 | Read review
“Don't use them”
barbaravR8412NN, 19 Oct 2018 | Read review
“Just dont bother booking with them. Find an airline that cares about its paying customers”
I590XEjustins, 18 Oct 2018 | Read review
“Stay away !!!! Pay extra and go elsewhere, They make United look like the Orient Express. They are a circus Full of Clowns !”
608frederickc, 17 Oct 2018 | Read review
Show next 5 travel tips 5 of 10
About Vueling Airlines
Vueling Airlines (VY) is a Spain-based low-cost carrier and is the country's second largest airline. The airline flies non-stop to about 155 destinations in Europe, Asia and Africa. Vueling aircraft feature a single Economy Class cabin, though passengers can pay extra for preferred seating with extra legroom or toward the front of the plane. The airline has two hubs: Barcelona–El Prat Airport (BCN) and Rome's Leonardo da Vinci–Fiumicino Airport (FCO), as well as 14 operating bases in Brussels, France, the Netherlands and Spain.
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