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4 of 5 bubbles
2,160 Reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta T2E 3J1 Canada +1-888-937-8538 Website

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Visitor rating
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  • 697
    Very good
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Not sure why, but bumped to 1st class!

Going down from Vancouver to LA, I wasn't impressed being charged $75. for an earlier flight, but... read more

4 of 5 bubblesReviewed yesterday
Surrey, Canada
Rating summary
  • 3.5 of 5 bubbles
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,160 Reviews from our TripAdvisor Community

Write a Review

2,160 reviews from our community

Date | Rating
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English first
Bournemouth, United Kingdom
Level Contributor
43 reviews
22 helpful votes
5 of 5 bubbles Reviewed yesterday NEW via mobile

It's a budget airline so I don't know what people expect. Legroom is ample and better than some airlines. You have to be prepared We took own food and entertainment as we READ THE SMALL PRINT! great price and value will use again.

International Economy Bournemouth - Vancouver
Thank yanton10
Level Contributor
21 reviews
15 helpful votes
3 of 5 bubbles Reviewed yesterday NEW via mobile

Westjet just doesn't feel the same as it used to, now it seems like u have to pay for every little thing and they seem to cram you in like sardines. I feel like it's lost is personal feel as they have got bigger

Domestic Economy Edmonton - Victoria
Thank Danelle C
Kelowna, Canada
Level Contributor
20 reviews
1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW

Perfect planes and great service as usual! The flight attendents on the way down to SFO were hilarious. Seats are comfy for Premium Economy and the food included is not too bad(you get a choice of hummus, dips and ham and cheese sandwiches). The legroom is decent too!

USA Premium Economy Kelowna - San Francisco
Thank Corey Z
Surrey, Canada
Level Contributor
226 reviews
64 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Going down from Vancouver to LA, I wasn't impressed being charged $75. for an earlier flight, but on this flight home, LLA to Vancouver, I got moved up front to 1st class. Not much added features on this short flight, but I got off faster to meet my ride. Flight crew friendly and nice.

Canada Premium Economy Los Angeles - Vancouver
Thank garywing
Ajax, Canada
Level Contributor
49 reviews
19 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Had a very nice flight with WestJet. The staff were polite. I booked near the escape doors for a bit more legroom as I am tall. Overall a nice experience. No complaints.

Domestic Economy Toronto - Calgary
Thank Tony M
Winnipeg, Manitoba
Level Contributor
43 reviews
13 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

We're not frequent flyers or anything. But when we do fly WestJet is the first choice for us. Laid back...but friendly and professional. Tough industry.....demanding customer base as we have noticed. They are accommodating based on our experience. As is always the case in any business some employees seem happier to be there over others.....not surprising or abnormal. We have...

Domestic Economy Winnipeg - Victoria

Thank cat_lovers_9
Los Angeles, California
Level Contributor
14 reviews
7 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Very comfortable seats especially for the price. The planes we had were different on the departing flight and the arriving flight. The newer planes with the West Jet Connect have a little bit more leg room (bonus!) I highly recommend downloading the app beforehand if you want in flight entertainment as it takes a while and will suck up your...

Canada Economy Los Angeles - Vancouver

Thank Lisa L
Surrey, Canada
Level Contributor
226 reviews
64 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW

my fit 1702 leaving at 745pm, arriving LAX at 1033pm, didn't allow enough time for my 1215am Lan Air flt 2605 LAX to Lima Peru. I went early to Van Westjet to ask to leave at 425pm flt 1698 to LAX, arriving 713pm, plenty of time for my connection to Lima. It could easily be done, and was, but I...

USA Economy Vancouver - Los Angeles

Thank garywing
Fort McMurray, Canada
Level Contributor
137 reviews
55 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW via mobile

Flew from Fort McMurray to Calgary, AB on my way to NYC. Boarding plane was quick and easy. Seats were a bit narrow and the coffee wasn't too good but they got me where I wanted to go safely and in a timely manner and that's the main thing.

Domestic Economy Fort McMurray - Calgary
Thank William F
Lichfield, United Kingdom
2 reviews
1 helpful vote
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

We flew with westjet for the first (and last) time in July to Vegas for a birthday surprise. Started off with a 2 hour delay after they had us penned in the departure gate. Wifi on board didn't work for first 2 1/2 hours unless you rented one off them of course! Thought we were going to miss our connection...

International Economy London - Las Vegas

Thank tracyjsheasby
See travel tips for airlines
“Bring food, something to drink and your own computer.”
 of 5 bubbles ivanhoe, 23 Oct 2016 | Read review
“Careful with the International flights.”
 of 5 bubbles easterntreker, 23 Oct 2016 | Read review
“Bring your own internet abled device to watch the inflight entertainment.”
 of 5 bubbles cantravellerCalgary, 19 Oct 2016 | Read review
“Arrive early for good seating, if yiu have not paid for it.”
 of 5 bubbles dinyar20, 17 Oct 2016 | Read review
“Follow the carry on guidelines and all will go smoothly”
 of 5 bubbles Ekearah, 17 Oct 2016 | Read review
Show next 5 travel tips 5 of 10
About WestJet
Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).

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