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WestJet


4 of 5 bubbles
2,590 Reviews
Headquarters: 22 Aerial Place N.E., Calgary, Alberta T2E 3J1 Canada +1-888-937-8538 Website
Rating summary
  • 3.5 of 5 bubbles
    Legroom
    3.5 of 5 bubbles
    Seat Comfort
  • 4 of 5 bubbles
    Customer Service
    4 of 5 bubbles
    Value for Money
  • 4 of 5 bubbles
    Cleanliness
    4 of 5 bubbles
    Check-in and Boarding
  • 3.5 of 5 bubbles
    Food and Beverage
    3 of 5 bubbles
    In-flight entertainment (WiFi, TV, movies)
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2,590 Reviews from our TripAdvisor Community

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2,590 reviews from our community

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Showing 2,491: English reviews
Vancouver
Level Contributor
6 reviews
1 helpful vote
2 of 5 bubbles Reviewed yesterday NEW

No service. I don't see flight attendants serving, but only collecting money. I won't be surprised if it's a cheap flight. But it's a CDN1200 return flight (almost double the cost flying to Asia.) Need to pay for bottled water!!

Mexico Economy Vancouver - Cancun
Helpful?
Thank NanMVan
Kaneohe, Hawaii
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 2 days ago NEW

Upon being completely unsatisfied and upset with Air Canada's service, we went to Westjet to purchase tickets anywhere so we could return to the US. The agent was so friendly, and easy to work with! She helped us get on the next available flight, which turned out to be Las Vegas. We took it! While she was trying to get...

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USA Economy Vancouver - Las Vegas

Helpful?
Thank lilynoe
BC
Level Contributor
169 reviews
129 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

It seems the flight from Puerto Vallarta to Prince George is often delayed for one reason or another, this time was no exception, in all I beieve it was a 3 hour delay. A great use of the Westjet app on iphone is to get notifications of these delays. Knowing our flight was delayed we stayed an extra two hours...

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Canada Premium Economy Puerto Vallarta - Prince George

Helpful?
Thank frombeautifulBC
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BC
Level Contributor
169 reviews
129 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

Prince George, BC to Vancouver, BC to Calgary, AB to Puerto Vallarta, MX These days just a good old ordinary flight is not a bad thing. There were no delays There were no problems or flight changes The flight crew (except for one named Ava who had an attitude) were all nice. We purchased and were seated in the PLUS...

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Mexico Premium Economy Prince George - Puerto Vallarta

Helpful?
Thank frombeautifulBC
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Winnipeg, Canada
Level Contributor
3 reviews
2 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW

Brutal airlines, my Dad booked a west jet vacation back in August for the family it was a Christmas gift to the 9 of us. He paid almost 30000 dollars for a 10 day vacation. The only reason we chose this vacation was because it was a direct flight from Winnipeg to Cancun which is only a 4 and a...

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Mexico Economy Winnipeg - Cancun

Helpful?
1 Thank nogoalov
Level Contributor
7 reviews
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Good airline. Meals for purchase but coffee tea water and soft drinks for free. Bring your own tablet smartphone to watch their good selection of movies. Also bring your own pillow and a blanket. Good legroom I am 188cm tall. I had no delays. Overall good experience. Will recommend and fly again if they offer cheap tickets to Canada.

International Economy Toronto - London
Helpful?
Thank yorgos G
Lahti
Level Contributor
133 reviews
32 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

Very fast boarding, decent service and quite uncomfortable seats. But it was reasonable priced, so all ok.

USA Economy Toronto - Las Vegas
Helpful?
Thank Martur1
Enderby, British Columbia, Canada
Level Contributor
112 reviews
60 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

Minutes before leaving SJO, a pair of passengers decided they weren't healthy enough to fly(!) and stopped our progress. Then an hour was spent locating their bags and removing them from the plane. I ended up arriving in Toronto 5 minutes after my connecting flight to Vancouver had left. I was given dinner & breakfast vouchers ($15 ea), a hotel...

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International Economy San Jose - Toronto

Helpful?
1 Thank Alf H
Edmonton, Canada
Level Contributor
5 reviews
3 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Never had any problem with West Jet and always had great $$ value. Check-in is always easy and lots of staff to help with any questions.

Domestic Economy Edmonton - Kelowna
Helpful?
Thank avidtraveller987
Calgary, Canada
Level Contributor
23 reviews
15 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

My wife had a phone call Saskatchewan saying her sister was Ina coma. We rushed to the airport on the way we where booking a flight to Regina with only an hour before the plane took off. They where so kind and helpful and we where booked in after a few minutes. When we got to the airport to check...

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Domestic Economy Calgary - Regina

Helpful?
Thank tim s
See travel tips for airlines
“never assume your going to be ontime”
 of 5 bubbles nogoalov, 17 Feb 2017 | Read review
“Bring a tablet with your own movies installed and you will smile smile smile :-)”
 of 5 bubbles AlfH889, 16 Feb 2017 | Read review
“Get a Nexus pass when travelling out of the country by air or auto! It really speeds things up!”
 of 5 bubbles , 16 Feb 2017 | Read review
“Bring you eletronic equipment if you want to watch movies or you can rent some.”
 of 5 bubbles 662marleneb, 15 Feb 2017 | Read review
“paying in advance for your seat selection is obviously no guarantee of getting it.”
 of 5 bubbles Buffaloguyl, 15 Feb 2017 | Read review
Show next 5 travel tips 5 of 10
About WestJet
Canadian low-cost carrier WestJet Airlines (WS) is the country's second largest airline. Along with its regional subsidiary WestJet Encore, the airline flies to about 90 destinations. These include destinations in Canada, the United States, Mexico, Central America, the Caribbean and Europe. The airline also has codeshare arrangements with more than a dozen other carriers. WestJet operates airplanes with all Economy Class seating. Passengers can opt for certain fares (known as Plus) that offer preferred seating in the front of the plane with extra legroom. The airline has hubs at Calgary International Airport (YYC) and Toronto Pearson International Airport (YYZ).

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