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Air Vanuatu


256 reviews
Headquarters: Air Vanuatu House, 3rd Floor Rue de Paris, Port Vila, Efate Vanuatu 1300 780 737 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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256 Reviews from our TripAdvisor Community

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256 reviews from our community

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Showing 235: English reviews
Level 2 Contributor
5 reviews
1 helpful vote
Reviewed yesterday
NEW

Good service, good flight. Nice food. Just enough time to relax, read a book and watch some in flight entertainment.

South Pacific Economy Auckland - Port Vila
Helpful?
Thank Karina L
Level 6 Contributor
117 reviews
21 helpful votes
Reviewed 5 days ago
NEW

I would definitely fly with Air Vanuatu again. Service was good and friendly. Food was fine and drinks served on short 3 hr flight. On time both ends. If you want movies need to download Air Vanuatu app to personal device. Showed candid camera pranks on drop down screens for those without app. Read a book instead. Planes are clean.

South Pacific Economy Sydney - Port Vila
Helpful?
Thank NKR59
Level 3 Contributor
13 reviews
16 helpful votes
Reviewed 3 weeks ago via mobile

We were supposed to leave Santos via Port Vila on Wednesday the 26/09/18 at 16.30 hr. Due to rain our flight was delayed at first. However, nobody has given us any information and all passengers were crammed into this tiny and dirty departure room. Already cleared customs there was no way out. After a very long time I ask customs...

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South Pacific Economy Espiritu Santo - Brisbane

Helpful?
1 Thank Ralf S
Hahndorf, Australia
Level 3 Contributor
11 reviews
Reviewed 4 weeks ago

My flights were to and from Port Vila in Vanuatu as part of a three week holiday for a family wedding. The airport, while basic, was clean and reasonably efficiently run. The café provided good coffee and the service was good.

South Pacific Economy Port Vila - Sydney
Helpful?
Thank NeillEM
Leeton, Australia
Level 3 Contributor
10 reviews
Reviewed 4 weeks ago

The flight was on schedule. Comfortable seating but average food. Same food on the return leg. Very pleasant cabin crew and a relaxed atmosphere.

South Pacific Economy Sydney - Port Vila
Helpful?
Thank Neil C
Rupert
Level 4 Contributor
40 reviews
11 helpful votes
Reviewed 4 weeks ago

My friends and I flew from Port Vila to Tanna and back. It was a very nice and quick flight. Our way to Tanna was so quick and the plane was quite small so we flew low and could see the ocean and the islands. It was interesting. The landing was amazing. There was hardly a bump let alone a...

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Domestic Economy Port Vila - Tanna Island

Helpful?
Thank Droundy
Noumea Nouvell caledonie
Level 4 Contributor
26 reviews
12 helpful votes
Reviewed 4 weeks ago

Air Vanuatu has a lot of suprises, one thing I found out they are always late and never apologies, on August the plane was delayed and they told us 45 minutes later to go on board the plane, then the captain announced the refill of the plane so I thought it was happening when we boarded, not knowing it has...

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South Pacific Economy Noumea - Port Vila

Helpful?
Thank babralaun66
Sydney, Australia
Level 3 Contributor
10 reviews
4 helpful votes
Reviewed 4 weeks ago via mobile

Had the opportunity to catch a number of flights jumping between Australia and the islands of Vanuatu.. The aircraft (737-800s and the Italian ATR Turboprops) were all clean and relatively new. The onboard staff were all very friendly and helpful. The ground staff were terrific as well, but sometimes struggled with the technology. A warning to future passengers - DO...

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Domestic Economy Espiritu Santo - Port Vila

Helpful?
Thank deansmatrix
Canberra, Australia
Level 3 Contributor
6 reviews
2 helpful votes
Reviewed 4 weeks ago via mobile

A quick trip from Sydney to Vanuatu for 10 days. The staff were lovely and food was good. I never expect too much when it comes to aeroplane food. A quick pick up of luggage, customs done and in our resort in no time at all.

South Pacific Economy Sydney - Port Vila
Helpful?
Thank Michele G
2 reviews
Reviewed 4 weeks ago

Small friendly island airline. Staff genuinely go out of their way to be helpful. The don’t have all the bells and whistles of the large airlines, but they more than make up for this with a willingness to assist. Make sure you bring your smile and sense of humour, and be willing to slow down to embrace island time.

International Economy Sydney - Santo Domingo
Helpful?
Thank Sheryn v
See travel tips for airlines
“We had first row in economy. Both flights. Lots of leg room to stretch out.”
karinalO7320TA, 17 Oct 2018 | Read review
“Online Check in for seating 24hrs before flight recommended.”
NKR59, 13 Oct 2018 | Read review
“Take something to read.”
158neilc, 18 Sep 2018 | Read review
“Remember you are in a isolated country far from the rest of the world. Expect that and you will be happy.”
Droundy, 18 Sep 2018 | Read review
“you dont have a choice”
babralaun66, 18 Sep 2018 | Read review
Show next 5 travel tips 5 of 10
About Air Vanuatu
The national flag carrier of the island nation of Vanuatu, Air Vanuatu (NF) flies to about 30 destinations within Vanuatu, as well as destinations in Australia, New Zealand, Fiji, New Caledonia and the Solomon Islands. NF also has codeshare agreements with Air New Zealand, Fiji Airways and Qantas. Most of its aircraft are configured with just Economy Class seating, though the airline operates a two-cabin aircraft (featuring Business Class and Economy Class cabins) on certain routes. Air Vanuatu is headquartered in Port Vila, Vanuatu.
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