Excellent staff not stuffy at all good smiles .a far better service than last time I flew with them .
We flew deluxe class from Mombasa back to Amsterdam. we had a good flight, enough space, seats were rather comfy, friendly and good service with enough drinks and food offered. food was rather tasty which is a good thing on a long flight. flight handling at Mombasa went ok and…
Typical charter flight with budget oriented airliner. Have to pay for service on-board. One or two rows less would have made a positive difference in leg room. Service definitively better than Ryan Air or the likes, but also definitively worse than KLM/Lufthansa/etc.
Left on time from bhx to Barbados on the tui dreamliner. Booked as part of P&O cruises on Britannia. Food was pretty good and wine was included. Entertainment wasn't bad. There is more choice on Emirates etc but still enough for a 9 hour flight. Seats were fairly comfy as well.…
Having booked a package holiday our first contact with Tui was when we came to book in on line which was very simple. On arrival at the airport the queue for the self-service bag drop was longer than if we hadn’t booked in online. The planes on both the outgoing and return…
"Book with an airline who has great custmer service. I just had a small inquiry and got Kim the same useless person everytime I called."
"You can check in your skis if you have them but at extra charge"
"Choose a different airline. TUIfly are ganing a bad reputation at present."
"Make sure you fit their pigeon-hole exactly!"
"book you flight with another airline!"