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Mango


957 reviews
Headquarters: Mezzanine Level, Domestic Departure Terminal O.R. Tambo International Airport, Johannesburg 1627 South Africa 011 27 86 100 1234 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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957 Reviews from our TripAdvisor Community

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957 reviews from our community

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Showing 884: English reviews
Level 2 Contributor
7 reviews
Reviewed yesterday
NEW

Smooth ride and regular updates from the pilot. I had a window seat so there was quite a view to take in. Will always choose Mango for an domestic flight.

Date of travel: January 2019
Domestic Economy Durban - Cape Town Central
Helpful?
Thank Ishani I
Level 2 Contributor
8 reviews
1 helpful vote
Reviewed 2 days ago
NEW

Flight had big delay. Missed my connection. Full refund! Fantastic customer service. This is how all airlines should operate.

Date of travel: December 2018
Domestic Economy Cape Town Central - Johannesburg
Helpful?
Thank Grandefishing
Geneva, Switzerland
Level 6 Contributor
729 reviews
198 helpful votes
Reviewed 5 days ago
NEW
via mobile

Refreshing experience with this airline, its friendly staff and yet good manners and good food on board.

Date of travel: March 2019
Domestic Economy Johannesburg - Port Elizabeth
Helpful?
Thank CDFBologna
Claremont, South Africa
Level 6 Contributor
97 reviews
40 helpful votes
Reviewed 6 days ago
NEW
via mobile

Easy to do online booking. Download the app and do online Check in. Drop bags at the drop and go and show mobile boarding pass. I have flown Mango 3 times in the last 3 months and flights were always on time. Excellent service and friendly staff.

Date of travel: February 2019
Domestic Economy Durban - Cape Town Central
Helpful?
Thank rhodaa218
Johannesburg, South Africa
Level 6 Contributor
173 reviews
43 helpful votes
Reviewed 1 week ago

Lanseria to Cape Town and back and both late, the latter 85min and not once at Cape Town was any reason given for the delay. Cannot help to feel that they cannot be bothered about you. Landing at Cape Town the roughest that I have ever experienced and I made the remark that they most probably won't be able to...

Date of travel: March 2019
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Domestic Economy Lanseria - Cape Town Central

Helpful?
Thank Danie92
Brisbane, Australia
Level 1 Contributor
3 reviews
Reviewed 1 week ago

This was the first time I travelled Mango from Johannesburg to Durban return. The service was excellent. They are efficient, the staff are knowledgeable and all very pleasant. I was very impressed with the punctuality of the airline. The prices were reasonable compared to other airlines, Keep it up. I will definitely use Mango again and recommend the airline to...

Date of travel: March 2019
More 
Domestic Economy Johannesburg - Durban

Helpful?
Thank Sharon M
2 reviews
Reviewed 1 week ago

Terrible service on Flight: JE145 - Johannesburg (JNB) - Cape Town (CPT) - 15 JAN 2019 - 14:05. The que for boarding had formed. As boarding time got closer no mention of delays. As it became time to board the two ladies handling boarding mentioned that the flight had just landed and that we are delayed. Nothing was displayed on...

Date of travel: January 2019
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Domestic Economy Johannesburg - Cape Town Central

Helpful?
Thank omardiz
Somerset West, South Africa
Level 6 Contributor
109 reviews
28 helpful votes
Reviewed 1 week ago

Travelling from Cape Town to Bloemfontein is challenging, with only 1 flight per day. Mango is the only airline offering this service from Cape Town and I have found them very reliable.

Date of travel: February 2019
Domestic Economy Cape Town Central - Bloemfontein
Helpful?
Thank GustavPotgieter
Johannesburg, South Africa
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed 1 week ago via mobile

A massive thunder storm descended on OR Tambo airport just in time to disrupt the departure of JE 147 scheduled for 15h15 to Cape Town on Friday 8 March 2019. We eventually took off 2 hours late at 17h15 and I understood and sympathized with Mango. However, on arrival in Cape Town, I discovered that my entire suitcase, packed for...

Date of travel: March 2019
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Domestic Economy Johannesburg - Cape Town Central

Helpful?
Thank webster1000
1 review
Reviewed 2 weeks ago

My wife flew to Cape Town last week, she had our 4 month old baby with her. The service that was received from the Mango staff was terrible to say the least. When checking in at the boarding gate the staff member was extremely rude saying that my wife should know what she has to present to her. My wife...

Date of travel: February 2019
More 
North Asia Economy Johor Bahru - Chengdu

Helpful?
Thank Andrewmacnamara
See travel tips for airlines
“Did not uses food and beverage but they seemed very efficient in serving to customers.”
sharonmN9244IL, 11 Mar 2019 | Read review
“Take cash with as no cards are accepted for the buying refreshments on board.”
ronelb715, 3 Mar 2019 | Read review
“dont change ticket date/time. do not use the app for check in, system not integrated ended up with two seat numbers”
nizaaml, 1 Mar 2019 | Read review
“we have no choice but Mango to Zanzibar !!”
andres214, 28 Feb 2019 | Read review
“They the best value for money in SA”
Sampie8, 28 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Mango
South African low-cost carrier Mango (JE) that operates from a hub at OR Tambo International Airport (JNB). It has also designated Cape Town International Airport (CPT) as a focus city. The airline is a subsidiary of South African Airways (SA) and both are owned by the South African government. Mango flies to seven destinations within South Africa as well as Abeid Amani Karume International Airport (ZNZ) in Zanzibar. Its fleet of nine planes consists of one Boeing 737-300 and eight Boeing 737-800. As a budget airline, passengers must pay extra for onboard food and beverages, in-flight WIFI, airport lounge access and pre-reserved seats.
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