The good thing : They help me in my bag damage We have received your communication regarding your bag. We are sorry to hear about the damage you noticed to baggage when traveling from Las Vegas to Houston. Our intention is that customers have a smooth, uneventful experience when traveling with checked baggage. The bad thing : There was a...

We had a fantastic experience flying with Frontier Airlines! Thank you! Remember - If you have high expectations and are one of many pampered, spoilt, easily irritable passengers, this Airline is not for you. You want to get from Point A to Point B with the cheapest ticket your money can buy. In return, we got flights that left and...

You can’t beat prices and quality of service! The best thing is the easy short drive to the airport makes all the difference!!!

Wow Candace, your response to my previous post is nonsense and spin doctoring at its best. Let me expand and I don't need a refresher on your policies -- The FACTS are --I flew from PHL to CUN on a FRONTIER flight with Gym Bag. Classified as carry on and fit under seat -- Not charged. SAME BAG ON FRONTIER...

They advertise as the low price airline but once your done paying $90 for a carry-on and $180 to sit next to your pregnant wife because they assign seats purposely all over the plane to convince you to pay extra to pick your seats it's more then a normal airline.(I know they do this on purpose because once you go...

Trying to save a bit of money for the trip by purchasing inexpensive airfare. Well the $99 tickets quickly turned into $700 plus each. Pay to reserve seat, pay to check a bag, pay to carry on a bag, pay if your bag is over weight. Oh, if you want a beverage... yep! You will need get out your credit...

My significant other & I were heading back home from vacation & had a layover in Denver. After our flight being delayed once, we were further delayed with boarding for an issue with the plane's sink & seemed to be lack of efficiency. Once on board we are held up for another 30 minutes. My s/o gets sick. When asked...

I had heard how bad the plastic shell seats were but I was not prepared for the discomfort. I spent just over an hour on this flight. After my experience I will only be flying very short distances with Frontier, I flew to Cancun on Frontier 14 years ago and it was a very comfortable nice flight. I can't believe...

Customer service is despicable. Pricing system is a well know “scam”. Seating quality is trash. This airline is solely suitable if you’re going somewhere last minute and only have a bookbag to carry. Stay away.