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Frontier Airlines


10,502 reviews
Headquarters: 4545 Airport Way, Denver, CO 80239 (801) 401-9000 Website
Rating summary
  • Legroom
    Seat Comfort
  • Customer Service
    Value for Money
  • Cleanliness
    Check-in and Boarding
  • Food and Beverage
    In-flight entertainment (WiFi, TV, films)
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10,502 Reviews from our TripAdvisor Community

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10,502 reviews from our community

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Showing 10,378: English reviews
Doylestown, Pennsylvania
Level 6 Contributor
429 reviews
111 helpful votes
Reviewed today
NEW

This is our 2nd flight with Frontier. Of course non of the airlines give you anything anymore, want a cup of coffee, pay for it, snack, pay for it, a carry on bag, pay for it. Regardless we got the best price with Frontier and the leg room was sufficient, better than some and we flew home in an airbus...

Date of travel: February 2019
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Caribbean Economy Philadelphia - Punta Cana

Helpful?
Thank ShirleyE601
Cairo, Egypt
Level 5 Contributor
56 reviews
15 helpful votes
Reviewed today
NEW
via mobile

The good thing : They help me in my bag damage We have received your communication regarding your bag. We are sorry to hear about the damage you noticed to baggage when traveling from Las Vegas to Houston. Our intention is that customers have a smooth, uneventful experience when traveling with checked baggage. The bad thing : There was a...

Date of travel: February 2019
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Domestic Economy Las Vegas - Houston

Helpful?
Thank Ahmed M
1 review
Reviewed today
NEW

We had a fantastic experience flying with Frontier Airlines! Thank you! Remember - If you have high expectations and are one of many pampered, spoilt, easily irritable passengers, this Airline is not for you. You want to get from Point A to Point B with the cheapest ticket your money can buy. In return, we got flights that left and...

Date of travel: February 2019
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Domestic Economy Buffalo - Orlando

Helpful?
Thank Angelo D
Hamilton, New Jersey
Level 6 Contributor
132 reviews
33 helpful votes
Reviewed today
NEW
via mobile

You can’t beat prices and quality of service! The best thing is the easy short drive to the airport makes all the difference!!!

Date of travel: February 2019
Domestic Economy Trenton - Fort Myers
Helpful?
Thank Linny523
Philadelphia, Pennsylvania
Level 1 Contributor
4 reviews
6 helpful votes
Reviewed today
NEW

Wow Candace, your response to my previous post is nonsense and spin doctoring at its best. Let me expand and I don't need a refresher on your policies -- The FACTS are --I flew from PHL to CUN on a FRONTIER flight with Gym Bag. Classified as carry on and fit under seat -- Not charged. SAME BAG ON FRONTIER...

Date of travel: February 2019
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Mexico Economy Philadelphia - Cancun

Helpful?
1 Thank John P
New York
Level 1 Contributor
3 reviews
1 helpful vote
Reviewed today
NEW
via mobile

They advertise as the low price airline but once your done paying $90 for a carry-on and $180 to sit next to your pregnant wife because they assign seats purposely all over the plane to convince you to pay extra to pick your seats it's more then a normal airline.(I know they do this on purpose because once you go...

Date of travel: February 2019
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Domestic Economy Tampa - Philadelphia

Helpful?
1 Thank Christopher G
Charlotte, North Carolina
Level 2 Contributor
7 reviews
4 helpful votes
Reviewed today
NEW
via mobile

Trying to save a bit of money for the trip by purchasing inexpensive airfare. Well the $99 tickets quickly turned into $700 plus each. Pay to reserve seat, pay to check a bag, pay to carry on a bag, pay if your bag is over weight. Oh, if you want a beverage... yep! You will need get out your credit...

Date of travel: February 2019
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Domestic Economy Charlotte - Orlando

Helpful?
3 Thank Mike-05601
1 review
1 helpful vote
Reviewed yesterday
NEW
via mobile

My significant other & I were heading back home from vacation & had a layover in Denver. After our flight being delayed once, we were further delayed with boarding for an issue with the plane's sink & seemed to be lack of efficiency. Once on board we are held up for another 30 minutes. My s/o gets sick. When asked...

Date of travel: January 2019
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Domestic Economy San Diego - Minneapolis

Helpful?
1 Thank ShadedJade
Rexburg, Idaho
Level 5 Contributor
62 reviews
24 helpful votes
Reviewed yesterday
NEW

I had heard how bad the plastic shell seats were but I was not prepared for the discomfort. I spent just over an hour on this flight. After my experience I will only be flying very short distances with Frontier, I flew to Cancun on Frontier 14 years ago and it was a very comfortable nice flight. I can't believe...

Date of travel: January 2019
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Domestic Economy Salt Lake City - Las Vegas

Helpful?
2 Thank Goshawk12
1 review
Reviewed yesterday
NEW
via mobile

Customer service is despicable. Pricing system is a well know “scam”. Seating quality is trash. This airline is solely suitable if you’re going somewhere last minute and only have a bookbag to carry. Stay away.

Date of travel: February 2019
Domestic Economy New York City - Atlanta
Helpful?
Thank B7379EI
See travel tips for airlines
“Don't go in with high expectations - this airline does the job of getting you from Point A to Point B efficiently!”
154angelod, 17 Feb 2019 | Read review
“If you're flying more than 2 hours pay the extra and book another airline”
Goshawk12, 16 Feb 2019 | Read review
“Read all info about check in - understand this is very ala carte!”
DebiNurse, 14 Feb 2019 | Read review
“Spring for extra legroom unless you are a tiny person. Be sure to check the size of your personal item or you will pay for a carryon.”
carole123627, 14 Feb 2019 | Read review
“great if you just want a ride without and baggage”
cgdom2001, 13 Feb 2019 | Read review
Show next 5 travel tips 5 of 10
About Frontier Airlines
Frontier Airlines (F9) is a Denver-based low-cost carrier. The carrier flies to about 65 destinations in the United States, Costa Rica, the Dominican Republic, Jamaica and Mexico. Its fleet of planes each feature a single Economy Class cabin. However, passengers can upgrade to Select Seating, which is located toward the front of the plane, or Stretch Seating, which features more legroom. Frontier's hub is based at Denver International Airport (DEN). An additional eight airports have been designated as focus cities. The airline has a codeshare agreement with Great Lakes Airlines.

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