Well worth doing, great way to see Tokyo at night. We went to some great photo stops and the guide was very informative. Highly recommended

Our tour company used OUTECH for their shuttle service. Our driver, Babu was excellent. The car we were in was clean and he drove very safely. He also provided us snacks which was greatly appreciated. We thank our driver Babu for his service.

Umi, our driver, she glides out of the car perfectly polished and with the most pleasant greeting. As she opens the door for you, she makes sure you don’t hit your head stepping into the car by covering her hand at the car frame. Mind you, this is in freezing cold temperatures and raining! All with a bright smile that I swear, sparkles. Her driving skills are clearly strong, and if asked, her suggestions are intuitively given. Frankly, I didn’t need any other help other than Umi. We’re off to other parts of Japan now and I wish our touring company hired her throughout our trip. I would indeed pay whatever the extra fee is to have her join us. My husband and I already miss having her as our driver. Thank you Umi!

If you enjoy history and culture, I highly recommend this tour. After partaking in one of Outech's other tours, Mt. Fuji, I decided to book another with my same guide, Riley (Ryoko). She's absolutely phenomenal, and I highly suggest you request her if she is available. She is extremely knowledgeable, friendly, and can answer almost any question you throw at her. If she doesn't know something, she will seek out the answers from the various staff members and stewards at the various shrines and other locations. Her English is excellent, and she translated various conversations for me when talking with the staff at various craft shops. I highly suggest stopping by the craft shop located on the other side of the mountain where the Nikko Shrine sits. There's an insanely beautiful Buddhist temple nearby the store that we visited, and the owner's of the shop were so kind they even offered us tea. You can purchase a variety of intricate carvings and other artworks from them. I got a personalised plaque with my family name on it, and they carve it into the wood right in front of you. One of my favourite experiences! As for the Nikko Toshogu Shrine, it's incredibly beautiful. If you're bold enough to walk the two hundred steps up the mountain, you can witness one of Shogun Tokugawa's resting places: a small pagoda containing some of his remains. It's quite a mystical place, I must say. The inner sanctum of one of the shrines is absolutely gorgeous, and they provide guests with a brief tour explaining the acoustics of the building which amount to nothing less than magic. If you go during the winter, I suggest bringing thick socks as you have to remove your shoes before entering certain areas. By the end of the inner sanctum tour, I had almost no feeling in my toes, but I was fine afterwards! We also visited Kegon Falls, a beautiful display of natural wonder, especially in the winter. I do suggest dressing warm as it was quite frigid that time of year, but incredibly worth it. I highly recommend this tour if you're into cultural and natural beauty.

I took part in a solo, private tour with the Outech touring company and their guide, Riley (Ryoko). She was an absolute professional from pick-up to drop-off. I cannot recommend her enough for her courteousness, and cultural and historical expertise. If you choose to do the Mt. Fuji Tour, I would suggest avoiding weekends and national holidays as it can get crowded. On a Wednesday afternoon before Christmas, there was only about a hundred or so people in the area which is pretty good. I got lucky as the weather was beautiful, sunny, mostly cloudless, and not too cold. If you go in the winter, I suggest bringing warm clothes as the outside temperature will be around freezing at the 5th Station of Mt. Fuji. The weather around the mountain itself can be very tempermental, so picking the right day to go may be challenging. Once again, I got lucky as the volcano was fully exposed from almost every angle or place we stopped along the tour. It was absolutely awe-inspiring. Hakone is also beautiful, and known for it's bathhouses (onsens). The nearby Owakudani is fun to visit if you don't mind walking near an active volcano that reeks of sulphur. You get used to it after a few minutes. No lava, but a lot of steam spewing from the ground. Tours are available onsite to hike further up the volcano if you choose, but that's separate from the private tour. You can also partake in eating a hard-boiled egg cooked from the heat of the volcano itself, giving the eggshell it's famous "black" egg look. There are souvenir shops all over if you want to bring authentic, handmade Japanese crafts, such as chopsticks or a saki drink, set home with you. There are a lot of places to visit in Hakone, so I would discuss what your options are with your tour guide. It's much more relaxed than Toyko, and a very pleasant place to visit away from all the chaos in the city. I highly recommend this tour if you want a good mix of natural and cultural beauty.

Our driver today was Runa-san who was very friendly, on time, and did an amazing job. She was very helpful from the moment we arrived at the airport. She texted us to inform us where she would be waiting and how to identify her, and she greeted our family with a smile and such wonderful friendliness. She prepared wonderful and tasty snacks, provided our family with Evian bottled water, and most of all she surprised us with a birthday gift for one of our family members, which was such a wonderful surprise! Runa-san performed above and beyond, and her did an excellent job that is the high quality standard that Outech provides.

The night tour of Tokyo with Douglas was great. We saw lots of areas of Tokyo by night in various illumination. Really liked modern Tokyo. Decorated van for chistmas and the snack were an added bonus. Thanks so much

It was a great way to be introduced to Tokyo and see the city without the stress of using a taxi or finding your way around the train station. We saw several highlights at night and had a great experience with some memorable photos and an introduction to some areas I may not have seen in the short time I have in Tokyo. Riley was a great host.

Leonardo kind an trustful guide professional we were happy to have done this tour. Don’t miss it ! We recommend professional tour

Soya was a great driver and guide. The vehicle was very clean and comfortable. We had an excellent evening exploring Tokyo.

would highly recommend soya for a driver, easy to talk to, knows a lot about japan and is very safe. frequently asked if we needed to make stops for bathroom/food just making sure we were comfortable. also, english friendly!

Moe-san was our driver for one week on a very hectic business trip. She managed to work into our schedule a visit to an amazing tea shop and paid so much attention to every detail. She overheard me mention that it was my wife’s birthday and even bought her a gift! Every detail of our agenda was carefully thought out and flawlessly executed. I would recommend her as a driver and guide without hesitation for business or leisure.

Roberto was an excellent guide. He was so pleasant and helpful and made sure we saw everything we wanted to see. He even gave us special tips of how to get around to see some things we didn’t have time to see. We loved the Tokyo Tower, the Senso-ji Shrine and the Imperial Palace Gardens. We were a group of 9. We all felt that Roberto really enhanced our experience.

Amazed with the whole program, the day tour was customized to our needs and pace, Riley was exception in every way and willing to answer all of our questions. Highly recommended!

Soya was our chauffeur from our hotel in Shinjuku to Tokyo International Airport. He was waiting for us at the agreed-upon time and place, and he couldn't have been more courteous or friendly, helping us with our bags, making sure we were settled in his impeccably clean vehicle (which included offering us water and snacks he had provided), and making good conversation throughout the safe and comfortable drive. We are grateful for his excellent service and recommend him highly.