We really had a great time, I suggest paying extra for a licensed tour guide about 1600 pesos for the entire tour per group. It was well worth it. There is so much more history and culture that a guide can share. You will enjoy and appreciate everything much more. Amairany Hua was our guide, and she was amazing.

Coffee de Los Mayas is a great location to spend your evening at. The drinks are on top and the costumer service is excellent!

We did the excursion today from riviera maya to the Bacalar , what an amazing experience we had from the driver to the our super guide Anthony, thanks for the great and wonderful day

I was so excited about this experience but I feel like I've been sold something totally unauthentic. First, the pick-up was at a 30-min walk from my hotel and not in front of it and the driver was +30min late. So I started it waiting alone in the dark on a parking lot. No apologies from the guide when he finally arrived. Then we got lost on our way to picking up 2 other people. We arrived at the ceremony with more than 1,5 hour late. Everybody was waiting for us and was very tense which is not the best way to start this king of ceremony. We were more than 40 personas which is absolutely too many. Nothing felt authentic. Because of such a big group, there were no cohesion, no good vibes nor energy. My guide was absolutely useless, i didn't see nor hear from here. The other guide were just here to translate but seemed to discover this ceremony for the first time. Only one woman, the "main" guide knew about the Temazcal because she had done +300 already and was angry and yelling at us the whole way. To put it in a nutshell, I have just lost 120 pounds for which I demand a Payback.

The tour guide was outstanding and friendly. The guides at the reserve really helped us old folks get up the trail. We took horses most of the way, but had to hike the last part of the route. Our escorts looked after our well-being and safety. We didn’t see the monarchs fly, but we did see lots of them on the trees. We had a great experience thanks to the local guides and their attentiveness.

Beaches and del mer . Well maintained gardens with flamingos and peacocks .beautiful Spanish style . Well designed not to feel crowded any where . Loved smaller yet numerous restaurants Vast but shuttle very efficient , beautiful if you like to walk . `excellent service all the staff Good happy atmosphere by all the staff Food not extravagant but , very well balanced and acceptable .not the specialized appointment ones . Buffet arrbbest Beach beautiful , but the waves were high at that time . Specially impressed by the waiter specialized in allergies or gluten etc guests Christian such an excellent service and care.. only water pressure was low in my room , complained few times but did not correct .. but was not a major thing . Will return , I recommend !

100 words is not enough to relay our experience. Shaman was high on SOMETHING, Shaman’s helper vomiting in the temezcal….NO English spoken other than Shaman: “You okay? Close your eyes….1,2,3” At one point we asked the Shaman, “Are YOU okay?” He opened the sweat lodge 4-5 times during the ceremony, almost had hot rocks flung on us, wanted us to stand by the pit and almost received steam burns. Our driver was great but when we got to the destination NO ONE spoke to us. Sat around a table for 30-45 minutes and then a hurried “Go! The Shaman is ready!” No further explanation. The “Shaman” had 2 helpers with him that appeared to be his teenage children. The older of the 2 helpers had to leave the sweat repeatedly, finally beginning to wretch and vomit. I have done sweats and this was NOT a sweat. My poor husband had never done a sweat, and I begged him to go with me, promising an AMAZING experience. I have sealed my fate that he will never go again! The San Carlos Ecolodge was a BEAUTIFUL place. Perfect surroundings. We paid a TON for a private sweat with a true Shaman. Could have been so amazing, but an out of his tits “Shaman” who could barely stand up and could barely speak other than slurred words while swaying and practically unable to stand at one point, turned the experience into quite the debacle. I’m a nurse, my husband a retired firefighter; we thought we would be providing medical care at several points in the 90 minute “experience” The San Carlos Ecolodge owner was mortified and very apologetic. He said he had never dealt with this “Shaman” before.

I have participated in Native American sweat lodges and was very curious about this. It DID NOT disappoint. Gustavo was a wonderful guide. It filled my heart, and the Mayans who did the ceremony, provided the feast - I feel part of them now. Yu’um bootik ❤️

George was one of the most amazing tour guides. We all have an absolutely fantastic time and learned. Our day went smoothly and fun. The Frida museum was sold out and Trotsky was closed due to covid. However, George found many more things such as wonderful coffee y charos. I highly recommend this tour. 💖

What a disappointment. This tour started off bad and only because worse. Our guide informed us upon leaving the hotel that the van had been sterilizd and there was no reason to wear a mask. I asked if he has been vaccinated against covid-19. He laughed, "No". I informed him that he was to wear the mask as my wife had not been vaccinated as yet. Ek Balan was ok. It does not compare to the less expensive tour of Chicken it's, however. As a photographer, I was most excited to visit the bird sanctuary billed as a Pink Flamingo Bird Sanctuary. Well, zero birds. The bird sanctuary is at a commercial salt mine. The only thing that was pink was water. We abandoned the tour at this point. My wife and I opted to have drinks at the hotel in Cancun rather than have anymore disappointment.

Do not pay for a tour their ripping you off and they only charge 120 pesos to get in at each cenote. The city is not that big you can rent a car for 300 pesos a day.

This was the most amazing and thrilling thing I have ever done. Well worth the money. I have to give a shout out to Julian (sp?) our guide. He was so full of excitement and friendly. He made us feel at ease when we were really nervous. I don't remember the name of the crew guy that swam with us but he was so great. He would take my hand and help me swim faster when I needed to keep up with the shark. The time on the island was very short but a nice little stop for lunch. It was too bad the beaches were closed due to Covid. I would have liked a little more time to shop on the island but only had enough time for lunch. Overall...this excursion was top notch and highly recommend it!

The agency did not anticipate the crowd visiting the sanctuary. We waited more that 2 hours in the woods in a crowd of about 5000 visitors and after having heard that we had to wait at least another hour, we decided to leave the site without having seen the butterflies. This visit is overpriced and the value for money is close to zero. I could have done the trip by myself for 10% of the price as the added value from the agency is inexistant

I would highly recommend this excursion. It was our favourite trip whilst in Cancun. Juan and Danny made the experience unmissable; they made us feel very comfortable and explained the meaning of the culture. We could of listened to Juan for hours. Will definitely be back!

Eduardo was a great host on our tour. We left the hotel at 8:30 and got to the butterfly park pretty early. When we got there it wasn’t crowded. When we were leaving it just started to get crowded. Maybe aak the tour if you could go even a little earlier to miss the crowd completely. Eduardo spoke very well in English and Spanish and it came in handy when we wanted to hire the horses for the tour. The horses were the right way to go for us. The short hike was challenging mostly due to the change in altitude. I would suggest bringing a professional camera if you have one and enjoy photography. It’s very hard to get those closeup shots with a cellphone camera. Also bring cash, there are no atms and they won’t take credit cards.