First of all, I have to thank both our driver Jaime Fernandez and our local guide Israel Alva for making our visit of the Pyramids so exceptional. They were both very friendly, attentive, kind and knowledgeable about the area. The pyramid visit was autstanding and Israel patiently answered all my questions. They then brought us to Pueblo Magico, a boutique where I found all the authentic handicrafts I was looking for. It was great! The owner was very generous. And then Jaime drove us safely back to the hotel among really busy traffic. Thank you to all for a memorable adventure!!!!!

We went to mexico city and Armando was amazing! We had a great time in the Centro and Xochimilco. He had a lot of fantastic information, made sure we ate well, and saw all the important things. We highly recommend Armando for any tours in Mexico City.

Pato was an amazing tour guide!! She did an amazing job customizing a tour for exactly what we wanted to do in Mexico City. She is so sweet telling us about the history, taking photos like a professional photographer, and going out of her way to make the day so special for us. We went to a cemetery, a local’s home to learn about the ofrendas, a market, and a church.

Jaime is an excellent tour guide! Warm, punctual, knowledgeable, and fun! Jaime reached out to us via WhatsApp to confirm our pick up time the evening before our match. He showed up at our hotel exactly when he said he would and provided us with a crash course in Mexican wrestling during our ride over to Arena Mexico. The match was a blast because we knew what was going on. Jaime even gifted us lucha libre masks - they made for fantastic photos! After the match, we enjoyed a meal of tacos and aqua frescas with Jaime and learned more about Mexico. My husband and I felt as if we had spent the evening hanging out with an old friend. He was generous with his knowledge and time. We highly recommend Jaime!!!

Our tour guide and driver Jaime was very knowledgeable , friendly and patient with us. He really took his time to show us around and gave us a lot of information regarding the different sites we visited today . We highly recommend this tour group ( Stepping Mexico ) and especially their tour guide Jaime. I would definitely use them again whenever we get the chance to come back to Mexico City.

We arrived around 9am on a Thursday on our private tour and beat the crowds, which was good to experience the acoustics at the Temple of the Moon and get some good pictures. Our guide was very knowledgeable about the temples and construction and answered all of my many questions. Strongly recommend a guide. Great driver, was friendly and we chatted about life in Mexico. Wonderful experience.

We had a wonderful experience! Our guide Patricia was very friendly and knowledgeable and made the whole evening memorable. We didn’t know anything about Mexican wrestling but Patricia explained everything clearly and we were able to fully enjoy the experience. Would recommend to anyone coming to visit Mexico City!

This has got to be one of the best core memories I’ve ever made, from the amazing and friendly staff, the delicious food, and the immaculate experience as a whole! Thank you so much to everyone we met, it was so lovely to learn about Mexican culture, eat real local food, and experience the hot air balloon at sunrise. 🖤

Great day out to visit the Pyramids. We booked our tour with Stepping Mexico and got excellent service. Our driver and guide Jamie were very friendly. When we arrived at the Pyramids we had a different local guide who was very knowledgeable about the area.

My trip to Mexico City was wonderful. What made it even better was the guided tour we took to the Pyramids. It was a great tour. Our guide, Jaime, was a knowledgeable, polite gentleman with lots of historical stories and facts. Overall the best tour guide we had ever met.

This tour was outstanding. The guide was very informative and let us decide when we wanted more detail/time on specific topics. The highlights for me included a demonstration of how the pigments were made and the variety of ways the maguey plants were used. Even if you are not a fan of early starts, I do recommend that to beat the crowds and (seasonally) to beat the heat. A hat and sunscreen is recommended for the tour!

A big group of family and friends visited Cancun in May 2024 for a wedding and I organised a private day tour for us. I stressed that we required an exceptional guide with proficient English language skills. The tour on 6th May was the worst experience we have ever had with a tour company and it was a huge embarrassment for me personally as I had encouraged 22 other guests to join at great cost to them. I am doubly disgusted with the huge delay in response from RENE, who appears to run the Cancun based tours for Stepping Mexico. After much chasing, the only compensation we received was a refund for one guest who had to pull out as she fell in the hotel and fractured their groin. Our specific experience was as follows: 1. VERY POOR QUALITY GUIDE The guide's English was extremely poor. At the start of the tour whilst we were using the toilets in the gift shop, he just disappeared and we spent ages looking for him. His knowledge of the archaeological site was minimal. He kept repeating the same point over and over again. I kept asking him to clarify what he was saying and then tried to relay it to the group (it was very frustrating). He did not keep the group together; he would walk ahead and talked as he walked, without even looking behind at us. I repeatedly told him to wait for everyone to gather before he started speaking, but he stubbornly carried on walking and talking to himself until people lost interest. He then had the rude audacity to blame the guests for not staying together and not listening. How could they when he speeded ahead and could not be understood by anyone? Towards the end of the tour he even abandoned me and some of the other guests who had stopped for photos. Absolutely appalling behaviour! 2. NO RESTAURANT BOOKING AND RENE ABSENT FROM TOUR I asked Rene back in March to sort out a restaurant for lunch, repeating many times that pizza was ok. He kept referring me to vegan restaurants or posh restaurants with unsuitable menus. He also kept insisting we have lunch at the end of the tour AFTER the cenote. I repeatedly had to tell him people could not wait from breakfast til 4pm to eat yet even on the day of the tour he was pushing for this. I was shocked when RENE arrived to pick us up on the morning of the tour and told me he would not be accompanying us because he was going to Tulum to check out a place to eat, and then to the cenote to reserve tables for us. How totally unacceptable to be doing this on the day of the tour when he had 2 months advance notice and planning time. He had told me you would accompany us on the tour; he didn't keep his word but left us with the useless driver-guide. To top it all off, both drivers got lost and couldn't find the restaurant wasting more of our valuable time. We had to use Google maps on our phones to guide the driver as he was also incapable of using his own google map properly. 3. NO/POOR AIR CONDITIONING IN MINIVAN The guests were very hot and uncomfortable throughout the travelling. Some guests said the AC was very weak, most of the guests said it was non existent. For an expensive private tour, we expected a luxury air conditioned mini coach and an outstanding guide. What we received was the opposite. 4. POOR EXPLANATION OF TULUM SITE We had 5 guests over the age of 70yrs. I had asked RENE in the planning stages if the archaeological site is manageable for them. He told me there were no steep steps and it would take about 1.5hrs total. He did not tell me there's about a km walk from the site entrance to the start of the ruins, with no buggies or other facilities. The aged guests were all mobile and did not require wheelchairs but they obviously walk slower than young people so the tour ended up being much longer than the 1.5 hours Rene had stated. That, coupled with the drivers getting lost on the way to the restaurant meant we had no time to walk around Tulum itself and barely enough time to visit the cenote. I can say the Cenote was lovely and I'm glad I did not agree to Rene's suggestion we drop that from the tour because we were running late. Extremely poor service during the tour and no professionalism or pride in dealing with complaints fairly. Avoid this tour company at all costs.

Was a lovely experience and the team was amazing very easy to arrange and fair prices. Would highly recommend this experience

Great experience! Our guides were awesome very knowledgeable and let us ask questions. We were never rushed. We had Ivan and Jaime and we Highly recommend!!

Patricia was an amazing tour guide. She elevated our trip with her extensive historical knowledge, humor, and kindness. At one point of the tour, we realized we would have to switch guides due to rules at the temples and were sad she couldn’t join us. If we ever have another opportunity to come back to CDMX, Patricia will be our first call. We will absolutely be sharing her information with friends so they can experience the Patricia CDMX effect.