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Tulum, Cenote and Playa del Carmen Tour from Cancun provided by Cancun Shuttle Travel

Tulum, Cenote and Playa del Carmen Tour from Cancun

Tulum, Cenote and Playa del Carmen Tour from Cancun
1
Book in advance
from
£73.71
per adult
Free Cancellation up to 24 hours in advance
Reserve now & pay later: Save your spot free of charge with flexible booking.
About
Enjoy a wonderful full-day tour where you'll go on a guided tour of Tulum and then go swimming and snorkeling in an underground cenote near the archaeological site. Then, you'll get to stop in Playa del Carmen and visit the world famous Quinta Avenida. You will experience three of the most exciting activities in the area, all in one day.
Know before you go
  • Duration: 10h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English, Spanish
What to expect
  • Your tour begins at your Cancun hotel, where you’ll board an air-conditioned vehicle destined for Tulum. During the 2-hour journey along the Caribbean coast, admire scenic views and receive a historic overview of Tulum from your guide. On arrival in Tulum, embark on a guided tour of the archeological site with your guide. Learn about ancient Mayan traditions and appreciate highlights such as the Temple of Frescoes, adorned with elaborate figurines of gods. Spend free time exploring independently and then return to your vehicle for the short journey to Wayak Cenote. Don your snorkeling gear and a lifejacket, and plunge into the turquoise waters of the Wayak Cenote for a refreshing dip. After drying off and eating your box lunch, proceed to Playa del Carmen to spend approximately two hours of free time browsing boutiques and enjoying the pristine beach. Your tour concludes with drop-off at your Cancun hotel.
Know before you go
  • Duration: 10h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
  • Your tour begins at your Cancun hotel, where you’ll board an air-conditioned vehicle destined for Tulum. During the 2-hour journey along the Caribbean coast, admire scenic views and receive a historic overview of Tulum from your guide. On arrival in Tulum, embark on a guided tour of the archeological site with your guide. Learn about ancient Mayan traditions and appreciate highlights such as the Temple of Frescoes, adorned with elaborate figurines of gods. Spend free time exploring independently and then return to your vehicle for the short journey to Wayak Cenote. Don your snorkeling gear and a lifejacket, and plunge into the turquoise waters of the Wayak Cenote for a refreshing dip. After drying off and eating your box lunch, proceed to Playa del Carmen to spend approximately two hours of free time browsing boutiques and enjoying the pristine beach. Your tour concludes with drop-off at your Cancun hotel.
Need help booking?
Call the number below and use the product code: 23698P50
Call +44 12 2492 8241
Important information
Inclusions
  • Hotel pickup and drop-off
  • Professional guide
  • Guided tour and free time in Tulum
  • 1 Bottle of water
  • Box Lunch
  • One drink per person during lunch
  • 50 minutes in the cenote Wayak (Lifejackets included)
  • 2.5 hour visit in Playa del Carmen
  • Entry/Admission - Tulum Archaeological Site
Exclusions
  • Alcoholic beverages
  • Photo or video services
  • Snacks or any food other than the included lunch
  • Other activities at Tulum or at the Cenote
  • Gratuities
Duration
10h
Departure details
  • Traveller pickup is offered.
  • Pick up starts at 7am, depending your hotel location the time may change, we will contact you by email ton confirm the exact pick up time and location. We do pick up major hotels in Cancun and Riviera Maya, if you hotel in not deserved by our route we will set the closest pick up point.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Bring sunscreen, a hat and sunglasses, remember to use biodegradable sunscreen.
  • Wear comfortable sneakers or tennis shoes with laces and tie them up, flip flops are not recommended for the archaeological site.
  • Please make sure you do not forget to bring your camera
  • If you are bringing a video camera there is an extra fee to be paid at the entrance of the archaeological site of Tulum.
  • Not wheelchair accessible
  • Infants must sit on laps
  • No heart problems or other serious medical conditions
  • Most travellers can participate
  • This tour/activity will have a maximum of 15 travellers
Inclusions
  • Hotel pickup and drop-off
  • Professional guide
  • Guided tour and free time in Tulum
  • 1 Bottle of water
  • Box Lunch
  • One drink per person during lunch
  • 50 minutes in the cenote Wayak (Lifejackets included)
  • 2.5 hour visit in Playa del Carmen
  • Entry/Admission - Tulum Archaeological Site
Exclusions
  • Alcoholic beverages
  • Photo or video services
  • Snacks or any food other than the included lunch
  • Other activities at Tulum or at the Cenote
  • Gratuities
Departure details
  • Traveller pickup is offered.
  • Pick up starts at 7am, depending your hotel location the time may change, we will contact you by email ton confirm the exact pick up time and location. We do pick up major hotels in Cancun and Riviera Maya, if you hotel in not deserved by our route we will set the closest pick up point.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
10h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Bring sunscreen, a hat and sunglasses, remember to use biodegradable sunscreen.
  • Wear comfortable sneakers or tennis shoes with laces and tie them up, flip flops are not recommended for the archaeological site.
  • Please make sure you do not forget to bring your camera
  • If you are bringing a video camera there is an extra fee to be paid at the entrance of the archaeological site of Tulum.
  • Not wheelchair accessible
  • Infants must sit on laps
  • No heart problems or other serious medical conditions
  • Most travellers can participate
  • This tour/activity will have a maximum of 15 travellers
Travel safe during COVID-19
Last updated: 28 Jun 2020
A note from Tulum, Cenote and Playa del Carmen Tour from Cancun
We applying to all international, national and local sanitary rules and protocols focusing on the aspects of hygiene, health, and safety in line with COVID19. We are proud to announce, that we have received the “Safe Travels” stamp from The World Travel & Tourism Council (WTTC).
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Contactless payment for gratuities and add-ons
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Face masks required for travellers in public areas
  • Social distancing enforced throughout experience
Itinerary
  • You'll get picked up
    See Important Information for details
  • 1
    Quinta Avenida
    Stop: 2 hours
    See details
  • 2
    Tulum Archaeological Site
    Stop: 2 hours - Admission included
    See details
  • You'll return to the starting point
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1.0
1 review
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Terrible
1

deyvid a
1 contribution
HORRIBLE! THEY LACK CUSTOMER SERVICE SKILLS AND BUSINESS ETIQUETTE
Jun 2019 • Couples
WHATEVER YOU DO, DO NOT HIRE THIS SO CALLED TOURISM COMPANY!!!!!

Pick up time was 5AM and driver never showed up. Didn't receive a call or anything. Attempted to email and it was a generic email address to which I got no answer. Called the customer service number and they didn't open until 7AM. When I placed my call at 7AM, the recording said "You are the next person in line to talk to a representative" yet no one picked up until 730AM. When I finally got to someone, they said they were going to find out and call me back. When they called back, they stated that the driver had difficulties and that's why no one showed up. When I asked why no one called, they stated that the driver's don't have the clients phone numbers to call and the main office who does have the numbers doesn't open until 7 so they couldn't reach out to us. Yet they knew the hotel and the room number, the driver could have easily placed a call to the hotel to let us know so that they wouldn't be coming but clearly this company could care less about it's customers.

As a business, if you are providing a service at 5AM then the driver should either have the clients numbers or someone needs to be at the main office in case something goes wrong. For them to believe that nothing would ever go wrong, shows the incompetence of who ever is in charge of the logistics here. Same goes for the customer service line, I'm not sure how many calls they get at 7AM to have me on hold for 30 minutes. And if you do receive that many calls, then they should change the hold message to say anything other than "you are next in line"
Written 19 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
About the operator

This experience only has a few reviews, but you can read what other travellers have to say about the operator.

By: Cancun Shuttle Travel
tarabL4335XU
tarabL4335XU
00
Great experience and lots of fun!
We started with the wave runners and that was a blast because we were in the open ocean area. We were able to go as
731daphneep
731daphneep
00
Must do!!
This was the best part of our trip! Our guide Ismael was so friendly, so passionate about the Mayan culture and his
Silvia E
Silvia E
00
Impressive ruins and underground Cenote!
This was an amazing experience! Tulum Ruins are rich with history, our guide was super knowledgeable and spoke perf
christiescotts
christiescotts
00
Terrible business
We booked with them 2 months ahead, they cancelled our reservation the evening on Saturday before our departure. We
jasminer880
jasminer880
00
Do not book
They cancelled my transportation the day of. I found out when I got off the plane and had to pay $80 for a taxi.
234meredithh
234meredithh
00
Amazing!
Omg!! Sooo happy we used Cancun Shuttle. They arrived at our playa del carmen Airbnb at 5:40am, 5 min early! I was
mmclark28
mmclark28
00
Very nice and accommodating to customers. They were on time and reliable.
Vacation with friends and got transportation to and from the airport. I was very satisfied with the service and wou
Emilie W
Emilie W
00
Reliable transportation from the Cancun airport
I booked this shuttle as a recommendation from my resort. They were easy to book with and the travel went smoothly.
Qmkhaled
Qmkhaled
00
1st class door to door service. Highly recommend.
Excellent day excursions with Alex and his team. Very clean, practices all COVID guidelines and makes the day full
63jasko
63jasko
00
Great tour with Alex, Cancun Adventures
We had great experience with our guide Alex, with Cancun Adventures. We decided to take Coba Express tour, so we co
LEELEE0421
LEELEE0421
00
FALSE ADVERTISING!!!
Viator should be ashamed for selling this tour, it’s offers very few things that were advertised. Not only did we n
327zacka
327zacka
00
Wow, that should summarize it
Great customer service and on time and the limo was very clean, we had to stop at one place before we go to the hot
Relax608257
Relax608257
00
A Good Honest Company
Be sure to book your shuttle at least 24 hours prior to landing in Cancun. I didn't do that and needed to make som
Trish L
Trish L
00
Great day in the ocean!
We had such a great time on this snorkeling adventure! Our boat captain and guides were very careful and safety con
ashleycD5658WX
ashleycD5658WX
00
Amazing!
Nothing but an amazing adventure! We saw sea turtle and sting rays and barracudas! The crew was fabulous and we had
Frequently Asked Questions about Tulum, Cenote and Playa del Carmen Tour from Cancun

Tulum, Cenote and Playa del Carmen Tour from Cancun will start at 7:00 AM. Discover and book Tulum, Cenote and Playa del Carmen Tour from Cancun on Tripadvisor


Tulum, Cenote and Playa del Carmen Tour from Cancun price starts from £71.51. Discover and book Tulum, Cenote and Playa del Carmen Tour from Cancun on Tripadvisor

Tulum, Cenote and Playa del Carmen Tour from Cancun cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Tulum, Cenote and Playa del Carmen Tour from Cancun on Tripadvisor