Tours and Tickets

Swim with Whale Sharks in Cancun provided by DC Explorer Isla Mujeres

Swim with Whale Sharks in Cancun

Swim with Whale Sharks in Cancun
4.5
Book in advance
from
£148.90
per adult
Free Cancellation up to 24 hours in advance
Reserve now & pay later: Save your spot free of charge with flexible booking.
About
If you've never heard of a whale shark, this 6-hour, small-group tour will offer a thrilling, witness the longest fish in the world, who happens to also be completely harmless and curious. Whale sharks allow humans to observe and swim around them at a close distance. The tour begins with a morning pickup from your Cancun or Playa del Carmen hotel and a 50-minute boat ride out to the whale sharks' feeding grounds, where an expert guide enters the water with you. Enjoy snacks and on board and stopover on beautiful Isla Mujeres on your return. Round-trip transport from your Cancun or Playa del Carmen hotel, equipment, beverages and snacks, and snorkel equipment are all included.
Know before you go
  • Duration: 6h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
German, English, Italian, French, Dutch
What to expect
  • Start your day's eco-adventure with pickup from your Cancún or Playa del Carmen hotel. In a comfortable tour vehicle, head for Punta Sam, approximately 15 minutes away by car.  In Punta Sam, enjoy some coffee, fruit and pastries before boarding the boat. During the 50-minute journey to the whale sharks' feeding area, get an orientation on whale shark biology and behavior. Your guide will explain how the activity will work and what you can expect.  Once at your destination, spend approximately 3 hours taking turns swimming and snorkeling with the whale sharks. Don the provided snorkeling gear and slip into the water, two people at a time, and swim with these gentle giants under the supervision of your guide.  After your snorkeling session is over, climb back onto the boat and munch on some sandwiches and snacks on the way back to the mainland. Make a stop at Isla Mujeres, where you'll take a swim in the warm, shallow water and dig in to a fresh shrimp ceviche. Back on the mainland, get convenient drop-off at your hotel.
Know before you go
  • Duration: 6h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
German, English, Italian, French, Dutch
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
  • Start your day's eco-adventure with pickup from your Cancún or Playa del Carmen hotel. In a comfortable tour vehicle, head for Punta Sam, approximately 15 minutes away by car.  In Punta Sam, enjoy some coffee, fruit and pastries before boarding the boat. During the 50-minute journey to the whale sharks' feeding area, get an orientation on whale shark biology and behavior. Your guide will explain how the activity will work and what you can expect.  Once at your destination, spend approximately 3 hours taking turns swimming and snorkeling with the whale sharks. Don the provided snorkeling gear and slip into the water, two people at a time, and swim with these gentle giants under the supervision of your guide.  After your snorkeling session is over, climb back onto the boat and munch on some sandwiches and snacks on the way back to the mainland. Make a stop at Isla Mujeres, where you'll take a swim in the warm, shallow water and dig in to a fresh shrimp ceviche. Back on the mainland, get convenient drop-off at your hotel.
Need help booking?
Call the number below and use the product code: 24907P2
Call +44 12 2492 8241
Important information
Inclusions
  • All taxes, fees, and handling charges
  • Beverages
  • Snacks
  • Driver/guide
  • Hotel pickup and drop-off
  • Use of Snorkelling equipment
  • Breakfast
Exclusions
  • Souvenir photos (available to purchase)
  • Gratuities
Duration
6h
Departure details
  • Traveller pickup is offered.
  • Marina Las Jaibas, López Portillo 84, 84, 77525 Cancún, Q.R., Mexico Marina Las Jaibas is located next door north of All ritmo hotel
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Children must be accompanied by an adult
  • May be operated by a multilingual guide
  • Not recommended for participants with back problems or for pregnant women
  • It is not permitted to touch the whale sharks, the coral or any other marine life
  • Important recommendations and bring with you: towel, change of clothes, swimming suit, sun shirt, sunglasses, sandals, and biodegradable sunblock.
  • Not wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Not recommended for travellers with back problems
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Travellers should have a moderate physical fitness level
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 10 travellers
Inclusions
  • All taxes, fees, and handling charges
  • Beverages
  • Snacks
  • Driver/guide
  • Hotel pickup and drop-off
  • Use of Snorkelling equipment
  • Breakfast
Exclusions
  • Souvenir photos (available to purchase)
  • Gratuities
Departure details
  • Traveller pickup is offered.
  • Marina Las Jaibas, López Portillo 84, 84, 77525 Cancún, Q.R., Mexico Marina Las Jaibas is located next door north of All ritmo hotel
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
6h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Children must be accompanied by an adult
  • May be operated by a multilingual guide
  • Not recommended for participants with back problems or for pregnant women
  • It is not permitted to touch the whale sharks, the coral or any other marine life
  • Important recommendations and bring with you: towel, change of clothes, swimming suit, sun shirt, sunglasses, sandals, and biodegradable sunblock.
  • Not wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Not recommended for travellers with back problems
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Travellers should have a moderate physical fitness level
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This tour/activity will have a maximum of 10 travellers
Popular mentions

4.5
32 reviews
Excellent
26
Very good
2
Average
1
Poor
1
Terrible
2

Mando303
San Tan Valley, AZ16 contributions
Amazing! Must do
Amazing experience with very helpful guides. We actually had the opportunity to swim twice! With the whaeshark. Luis was such a great guide jumping in the water and guiding you to have the best experience with the whaleshark.
Written 2 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Desi
4 contributions
Poor experience
Aug 2021 • Couples
August 25 2021

I've just arrived at the hotel. We did the tour but unfortunately we were not completely satisfied.

When buying the excursions, The web said that for each group it includes 2-3 runs each. In our case, 2 occurred. However, in the first run we could not find the shark. The captain gave the order to shoot us when he saw a shark in the distance. Naturally, within the time that we took with the guide to reach the distance where the animal was found, it had already left. When the guide realized it, he mentioned that he would talk to the captain to authorize a third shot since there was no success. This request was denied.

On our second attempt we did get to see him briefly.

We are aware that the Shark will not be still waiting for us, but we find it unfair that if it could not be observed in one of the runs, the most correct has been to authorize a third, as recommended by the guide.

We understand that for workers it is one more day of work, but for us tourists it’s a unique and one-time experience. In our case, not even the guide was able to get us a photo, we never had the moment. The runs according to the videos I recorded when entering the water do not last more than 3min 30 seconds and the web said is 5 min per group.

I urge you to communicate with your staff, these situations must be not happen. The captain at all times had a hostile behavior even with his guide. In this work field, there must be a little sympathy and empathy.

I hope that this constructive criticism can add up and prevent other tourists from having the same results as me.
Written 26 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Laney W
2 contributions
The best for respectful eco-tourism, and most experienced! Book with people from Isla Mujeres, not the mainland!
If you’re looking for an ecologically minded and respectful way to engage in this type of tourism, this is your company. It’s hard to gauge which company is best from reviews and no personal experience, but I’m here to tell you that I went to Isla Mujeres solely to see the whale sharks and I took two different companies. This is the one you want if you want to feel good about swimming with these amazing animals. I’m finding every platform to review them because they were the highlight of my trip to the island.

I went with Luis, Marco, and Captain ‘Willy’. Very professional people. I appreciated the care they took to talk about the sharks and how they explained how the use of sunscreen is harmful to the sharks and the reef and the ocean as a whole. It was easy to see that they love these animals and they love their home. While chatting with them at playa Norte, I learned the captain and the company has been doing this for decades with permits that used to only be available to people who lived on Isla Mujeres. The permits have since been given to many others on the mainland over the last few years, which is why there are so many boats at the feeding grounds.

True to what they advertise on the website, we were one of the first boats to the sharks and they stayed away from congestion to find sharks. They do this because it is better for the sharks. The first tour I took with a different company a few days earlier, we saw more sharks and I was in the water with multiple sharks at a time, but it was because all the boats and people were basically corralling them together as they tried to feed. It was hectic. Several times I thought I would collide with a shark because their movement was unpredictable due to so many people and boats. This congestion and flurry of activity ended up causing sharks to come too close to boats and ultimately ended with a large shark colliding with the back end of the boat on my first trip with a different company. However, when I was with Marco, Luis, and Captain- they would regularly alert other boats that a shark had submerged and was near them so they would slow down and stop their propellers.

Vessel strikes are one of the biggest threats for our friendly giants.

I am so glad I decided to book another excursion with DC explorers. They gave me hope that this kind of tourism can be responsible, respectful, educational, and exciting for both the tourists and, most importantly, the endangered animals we are trying to witness.

I hope that more people use this company, and I wish that more tour companies would follow their practices. They are very respectful of the animals, and respect and explain the regulations to their passengers.

When I go back to Isla Mujeres, I will only want to see the sharks with Luis, Marco, and Captain.

Also, I had my own GoPro, but my video was not very professional looking because I was focusing on the sharks and nerding out hard! If you want beautiful pictures and videos, go for their package. I wish I had.

And don’t let the enjoyment of your excursion cause you to forget to tip! I had to run to the end of the dock and yell for them to come back after they just dropped me off to give them their tips! Not an ideal situation lol, but they were still appreciative and very kind about it.
Written 19 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rhonda S
Helena, AL32 contributions
Snorkeling with whale sharks
Jul 2021
We booked through Dan Palka (VIP Riviera Maya) and were taken out by DC Explorers. We chose Mexico because we wanted to take our boys on this tour. IT DID NOT DISAPPOINT! I can’t describe how amazing it was to be swimming beside then quickly behind these beautiful animals. We all loved it and are already talking about how we can do it again. Our guides were Luis and Captain Willy. They were fantastic!! It is about 1 hour boat ride from marinara to whale shark feeding grounds. The tour is a max of 10 people and you go into the water in pairs with your guide. We got one full round in before the area got crowded. Captain Willy then moved us to another area where we saw so many more whale sharks. After the whale shark swim we anchored off Isla Mujeres and Captain Willy made us ceviche. It was so delicious! Warning if you are prone to sea sickness, this is not the trip for you. Our family isn't but some on our boat did. It allowed us to get more trips in with the sharks but those guys were feeling really bad.
Written 8 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TimmyWayne
1 contribution
Must do excursion with whale sharks
This excursion was on our bucket list and DC Explorers did NOT disappoint! Sergio and Captain Javier were great!!!! Sergio took extra care to help make sure our youngest child could keep up with swimming along with the whale sharks. Our family had the most amazing time swimming with the giant whale sharks. We even saw a manta ray, sea turtles and dolphins.

DC Explorers was quick to respond via email or by texting on What’s App with all of our questions.

The boat ride out to the whale sharks was rough, so take something for motion sickness before you go…but the rough ride was totally worth it!!!! The sand bar they stopped at in Isla Mujeres (after whale sharks) was so beautiful. The food provided by DC Explorers was good too. We would definitely recommend this tour company!!!!
Written 5 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bertus
Amsterdam, The Netherlands6 contributions
GO SOMEWHERE ELSE!!! DC EXPLORER IS HORRIBLE!!!
Jul 2021 • Friends
GO SOMEWHERE ELSE!!! DC EXPLORER IS HORRIBLE!!!
We didnt receive anything that was promised on the website. We started the day with no breakfast and there wasnt enough space on the boat for everyone to sit. The boat also couldnt handle the waves and everyone on the boat got sick. When we arrived at the feeding area of the whale sharks we only had 2 minutes of snorkeling per person. On their website they promise 2.5 hours… When we went back for isle mujeres one of the motors broke. The boat was way slower and handled the waves even worse because of that.

When we arrived at isle mujeres the family that was with us was too sick to go to the isle and wanted to skip the rest of the trip. We wanted to go to the isle and enjoy the food that was promised. The captain told us that we could go but their wasnt another boat to bring us back. The isle is far away from the starting point so without transportation back it was no option.

When we arrived at the starting point everyone was feeling sick and hadnt eaten anything the whole day. I dont have any words for how the employees of dcexplorer handled the situation. They said that everybody gets sick on their tours and every complaint they waved away as normal. They even lied to our tour operator and said that we had received food and that it was our own choice to swim shortly with the wale shark because we were feeling sick… They lie while smiling in your face.

Luckily our touroperator helped us and refunded part of our money. The rest of the money was in hands of dcexplorer but they werent able to communicate normally. My advice. Pay the extra money and safe yourself a horrible experience.
Written 29 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

scubasteve424
East Bridgewater, Massachusetts12 contributions
Best day ever!
Jul 2021
If you are traveling to Cancun to swim with whale sharks, this is the tour operator to use. DC Explorer was quick to respond to e-mail and everything was just like they said it would be. We were picked up at our hotel (Hard Rock) and driven to the ferry terminal. There we were welcomed and given a nice breakfast while we waited for DC Explorer to pick us up. They arrived right on time and took us to their dock at Isla Mujeres to pick up a few more guests. There were two crew members on the boat, Luiz and Cpt. Willie. These two were very personable and funny but serious when it came to safety and what do do when we got to the whale sharks. We headed out to find the whale sharks and it didn’t seem like a long time before they found them. Luiz made sure everyone was comfortable and let us know what to expect. We took turns in groups of two getting in the water with Luiz and he would guide us right to the whale sharks. Captain Willie always put us in the perfect drop spot to see these magnificent creatures. They had drinks and sandwiches for us and after we swam with the sharks we headed to a beautiful beach on Isla Mujeres and Willie made us fresh Ceviche along with nachos and drinks. You couldn’t ask for a better day! There are many tour operators in and around Cancun but we struck gold with this one. They also offer pictures and videos of the day so you will never forget it. Save your time looking for another operator and book with DC Explorer now. You won’t regret it.
Written 21 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Diana B
2 contributions
Friend recommended
May 2021 • Friends
We had such an amazing time with Luis and his uncle on the trip! We left early to beat most of the other boats (so initially didn't feel like we were crowding the animals) and able to do up to 3 dives with the whale sharks. As with most unique experiences, the sheer enjoyment takes a little bit of physical work.. this one definately takes some swimming strength (with fins).
DC Explorers are eco-responsible, took care to pay attention to the whale sharks behavior, and a family business. I would absolutely recommend this group if you want to see whale sharks. A friend recommended them to me which was such a gift.

As you can't use sunscreen when close to the sharks, bring a rash guard/swim top and non chemical means to protect yourself from the sun. The boat is relatively small, but they do have dry holding for a small bag.
Written 7 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kate D
2 contributions
Whale sharks!
Our captain and guide were outstanding!!! Great light breakfast to start the day and a wonderful lunch of ceviche and sandwiches to end it with a swim off Mia Reef!
Written 7 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Laurie-Ann P
2 contributions
Magnificent and BEST whale shark tour
Aug 2020
We went on the WHALE SHARK TOUR and it was the most magnificent experience ever! Our guide, Marco and his crew, went above and beyond to make sure everyone had a wonderful and safe time. I cant say enough about this tour, but it is a truly "once in a lifetime" experience to swim with whale sharks and manta rays.

When my daughter and I entered the water, I was overcome with emotions due to seeing these magnificent creatures in their own environment.

This company also promotes conservation and ecofriendly practices and wants people to en joy themselves in the animals environment...natural.

DO NOT even think of booking with any other company!!!!!
Written 2 September 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 27
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: DC Explorer Isla Mujeres
Gls4571
Gls4571
00
Best snorkeling excursion EVER
I booked this snorkeling trip online, but called and spoke to Alex a few times beforehand. He was so nice and help
divelovers
divelovers
00
15 whale sharks day 1, 12 whale sharks day 2
Swimming with whale sharks has been on my wife's bucket list for over 15 years and these guys made it happen! This
Penni E
Penni E
00
Excellent Swim with Whake Sharks
We had a great experience swimming with the whale sharks in early July. Alejandro was great to deal with when book
Tonya M
Tonya M
00
YOU MUST DO THIS!!!
Swimming with the whale sharks is a super cool experience! They are such gentle giants!! Luis and Captain Willie
Traci W
Traci W
00
3rd Party, Sub-Par Golf Cart Rental
After searching the island's vendors online, we came up dry on a 4-front-facing-seat golf cart rental for our week-
hbperimon
hbperimon
00
Disappointing
If you take this tour I would recommend taking your own pictures. We prepaid for the photo/video package to be tol
152aimeeg
152aimeeg
00
BAIT AND SWITCH - book with a dive shop instead.
BAIT AND SWITCH! Please read before you commit because this company is not honest about their offerings, they char
SoxFan051
SoxFan051
00
Once in a lifetime
My husband, best friend, and I travelled to Isla Mujeres to swim with whale sharks for my 50th birthday. This has b
katken232
katken232
00
Once in a lifetime opportunity
We had the most amazing experience snorkeling with the whale sharks. We took our two girls (8 and 10) and they LOVE
453maritad
453maritad
00
Whale Sharks, manta rays and sea turtles- oh my!
Sergio and the whole staff were outstanding and helped us check a really fun experience off our bucket list. They w
Dmarb
Dmarb
00
Amazing Bucket List Experience!!
As a diver, I have long hoped to encounter a whale shark underwater. However finally decided to book a nearly guara
ahflad
ahflad
00
Fastest boat to get out to the whale sharks
Luis was our guide for the whale shark tour. Absolutely outstanding experience. The boat is 32 feet long and fast
pinkdrinkmama
pinkdrinkmama
00
Whale Shark tour
We had a family vacation to Cancun September 2020 for my husband's 50th birthday. We had a party of 11 go on the w
kiwy-n-gumbo
kiwy-n-gumbo
00
Plans that got better
My husband and 10 yo daughter did this whale shark tour on 8/13/20 since our other person canceled and recommend us
aguaazulpm
aguaazulpm
00
Fantastic trip!
Captain Estaban and guide Toto are amazing! It was a last-minute change. Because the tour that we had booked the bo
Frequently Asked Questions about Swim with Whale Sharks in Cancun

Swim with Whale Sharks in Cancun will start at 7:00 AM. Discover and book Swim with Whale Sharks in Cancun on Tripadvisor

Swim with Whale Sharks in Cancun price starts from £144.46. Discover and book Swim with Whale Sharks in Cancun on Tripadvisor

Swim with Whale Sharks in Cancun cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Swim with Whale Sharks in Cancun on Tripadvisor

Swim with Whale Sharks in Cancun is hosted by DC Explorer Isla Mujeres. Read reviews, discover additonal experiences or contact DC Explorer Isla Mujeres on Tripadvisor. Discover and book Swim with Whale Sharks in Cancun on Tripadvisor