Tours and Tickets

Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret provided by Xichen by Xcaret

Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret

Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret
4
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£107.31
per adult
Free Cancellation up to 24 hours in advance
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About
Discover the secrets that surround the enigmatic architecture of Chichén Itzá and its magnificent pyramids. Later at Valladolid city visit Zací a beautiful cenote and finish your adventure with a delightful buffet meal with unlimited beverages included at La Casona de Valladolid restaurant.
Know before you go
  • Duration: 12h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English, Spanish
Know before you go
  • Duration: 12h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 6140P23
Call +44 12 2492 8241
Important information
Inclusions
  • Roundtrip transportation on a comfortable deluxe panoramic bus.
  • Light gourmet breakfast, unlimited drinks and refreshing facial tissues onboard.
  • Access to Chichén Itzá archeological site. (1.15 h approximately, 1 h of free time at archaeological area)
  • Certified bilingual guide. Trilingual guide on Wednesday (Spanish, English and French)
  • Guide radio devices with headphones at Chichén Itz
  • Enjoy at La Casona de Valladolid restaurant more than 70 buffet options with regional Yucatán cuisine and unlimited drinks.
  • Bottled water
  • Coffee and/or Tea
  • Priority Access: You can have your admission bracelets on the bus on your way to the park.
  • Entry/Admission - Cenote Zaci
Exclusions
  • Souvenir. (Available to purchase)
  • Photo pass package (Available to purchase)
  • Swimming in the Cenote
Duration
12h
Departure details
  • Traveller pickup is offered.
  • We would like to make it comfortable for you. We will pick you up at your hotel. During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. If you selected an option with transportation, you must contact Grupo Xcaret at least 24 hours before your activity date to confirm your reservation and arrange transportation Upon pickup, please present your printed voucher(s) and photo ID in exchange for your activity. Redemption Instructions: *IMPORTANT: As a preventive measure, before boarding the bus or accessing each Park, we will take the temperature by using a digital remote device to every visitor, guest, and staff member. In case your temperature exceeds the 100.4 F (38 C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities. - If you have purchased an option with transportation, in order to confirm your transportation service please contact Grupo Xcaret at least 24 hours prior to the visit to the park. - If you have booked an option with transportation within less than 24 hours prior to the visit to the park you must contact Grupo Xcaret immediately. - Upon your pickup, you must show your photo ID and your printed or digital voucher when boarding the bus. - To access the park you must go to the ticket office and present your photo ID and your printed or digital voucher. - The Voucher schedule is informative. - The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup. - Tours and days of operation are subject to availability and changes.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • For pick up arrangement you must call to confirm your reservation at least 24 hrs before your visit day.
  • It is not possible to make the change of date the same day of your visit.
  • Bottle of water with bottle holder at the archaeological site.
  • Children must be accompanied by an adult.
  • Operates in all weather conditions, please dress with light clothes and comfortable shoes for walking.
  • Please bring biodegradable sunscreen and cash or credit card for souvenir purchases, Wear hat and sunglasses.
  • Near public transportation
  • Infant seats available
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member.
  • The Voucher schedule is informative.
  • Most travellers can participate
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
  • Tours and days of operation are subject to availability and changes.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This is a private tour/activity. Only your group will participate
Inclusions
  • Roundtrip transportation on a comfortable deluxe panoramic bus.
  • Light gourmet breakfast, unlimited drinks and refreshing facial tissues onboard.
  • Access to Chichén Itzá archeological site. (1.15 h approximately, 1 h of free time at archaeological area)
  • Certified bilingual guide. Trilingual guide on Wednesday (Spanish, English and French)
  • Guide radio devices with headphones at Chichén Itz
  • Enjoy at La Casona de Valladolid restaurant more than 70 buffet options with regional Yucatán cuisine and unlimited drinks.
  • Bottled water
  • Coffee and/or Tea
  • Priority Access: You can have your admission bracelets on the bus on your way to the park.
  • Entry/Admission - Cenote Zaci
Exclusions
  • Souvenir. (Available to purchase)
  • Photo pass package (Available to purchase)
  • Swimming in the Cenote
Departure details
  • Traveller pickup is offered.
  • We would like to make it comfortable for you. We will pick you up at your hotel. During the booking, please choose Pickup Location and then select the radio button saying "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. If you selected an option with transportation, you must contact Grupo Xcaret at least 24 hours before your activity date to confirm your reservation and arrange transportation Upon pickup, please present your printed voucher(s) and photo ID in exchange for your activity. Redemption Instructions: *IMPORTANT: As a preventive measure, before boarding the bus or accessing each Park, we will take the temperature by using a digital remote device to every visitor, guest, and staff member. In case your temperature exceeds the 100.4 F (38 C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities. - If you have purchased an option with transportation, in order to confirm your transportation service please contact Grupo Xcaret at least 24 hours prior to the visit to the park. - If you have booked an option with transportation within less than 24 hours prior to the visit to the park you must contact Grupo Xcaret immediately. - Upon your pickup, you must show your photo ID and your printed or digital voucher when boarding the bus. - To access the park you must go to the ticket office and present your photo ID and your printed or digital voucher. - The Voucher schedule is informative. - The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup. - Tours and days of operation are subject to availability and changes.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
12h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • For pick up arrangement you must call to confirm your reservation at least 24 hrs before your visit day.
  • It is not possible to make the change of date the same day of your visit.
  • Bottle of water with bottle holder at the archaeological site.
  • Children must be accompanied by an adult.
  • Operates in all weather conditions, please dress with light clothes and comfortable shoes for walking.
  • Please bring biodegradable sunscreen and cash or credit card for souvenir purchases, Wear hat and sunglasses.
  • Near public transportation
  • Infant seats available
  • As a preventive measure, before boarding the bus or accessing a park, the temperature will be scanned through a digital remote device on every visitor, guest and staff member.
  • The Voucher schedule is informative.
  • Most travellers can participate
  • The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.
  • Tours and days of operation are subject to availability and changes.
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • This is a private tour/activity. Only your group will participate
Travel safe during COVID-19
Last updated: 19 Jun 2020
A note from Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret
In case your temperature exceeds the 100.4º F (38º C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Contactless payment for gratuities and add-ons
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Face masks required for travellers in public areas
  • Social distancing enforced throughout experience
Popular mentions

4.0
48 reviews
Excellent
26
Very good
8
Average
5
Poor
3
Terrible
6

ODELOTJ
Chino, CA27 contributions
Hot as the sun, educational, super organized
Oct 2021 • Friends
Our tour guide was Santiago. He was very knowledgeable, personable and really funny. It is a long day, however, fun was had by all. He did a good job keeping us in good spirits.

I was very impressed with the organization of the tour. They pick you up, the bus was nice. We had a transfer at one of their facilities, and the movement of people between buses was efficient and everyone was happy to remind you where to go.

I will say that I would have preferred when receiving my tickets, to be advised to arrive to tour with bathing suits on. We went first to the cenotes, it was gorgeous but we only got 1 hour. With all the bodies, changing rooms were not plentiful, the line to use the restrooms etc, we literally swam for less than 10 min and had to get back on the bus. It was the speedy Gonzalez of mini tours.

At the Mayan site you have a lot of cultural information, the guides answered all our questions. We almost died of heatstroke. A little exaggeration but it was a near thing. Be prepared for UNBAREABLE heat. Xcaret did what they could, provided umbrellas, we talked about the site in shady areas etc. After we got back they had cold beverages on hand and beer. Regardless of all the detailed attention to us customers, I can't remember being that hot in any recent memory. Maybe hot yoga. We visited in late October.

The restaurant for dinner was good, the town lovely, be prepared for Everyone to try to sell you something. I would still very much recommend this tour, if you have them bring those little wet towel type things for you neck that keep you cool and you'll be fine.
Written 22 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Pedro R
1 contribution
Great Experience
Sep 2021 • Family
One of the best tours we taken. Tour guide was knowledgeable very personable. Great job. Would recommend to anyone that has not been to take a guide with you.
Written 29 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

omarandresnavarro
Bogota, Colombia1 contribution
Excelente experiencia y servicio!
Sep 2021 • Couples
We love It! Super recommended. We enjoyed all the things we did. The food, transportation, and guidance were terrific.
Written 27 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Gary B
7 contributions
El Primo
Sep 2021 • Couples
GARY AND ANA Broncos fans.. Augustin Marco.. You're life Memories will always stay in our hearts. We enjoy your participation in our fantastic day that we spent with you. Hope to see you again. Hopefully the Green Bay Packers will be successful this year.
Gary and Ana
Written 16 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

tita051265
1 contribution
Ricardo is awesome, facilities could use some improvements.
Jul 2021 • Family
Our guide Ricardo was amazing he was very informative and you could tell that he had a passion for history. On the bus the refreshments were perfect. It was difficult to hear the history video. On other tours in other countries, inexpensive ear phones are use to help hear the presentation. This would have been very helpful. I would have loved to go inside and or visit a museum to view artifacts and maybe a video or show that would reflect about how life was. Also, more shade opportunities and or cooling stations would be great.
Written 25 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

James
15 contributions
Mask Policy Xcaret
Jun 2021 • Couples
I bought tickets through a tour operator and decided to cancel the excursion the day before. The reason is that I went on other Xcaret excursions, and mask policy was not enforced on the buses. The website states they take COVID precautions seriously... this is false. On the other Xcaret shuttles (which was packed very tightly)......no one wore masks on the way back to the hotel.

I didn't want to be stuck on a 11 hour tour bus ride when mask policies weren't enforced. The Xcaret company refuse to refund the ticket. I understand their cancelation and refund policy, but I felt that the safety protocols in reality didn't match the website description.

There is a high chance you'll be stuck on a 11 hour bus ride filled with people not wearing masks. Putting mask politics aside, you need a negative COVID test to return home to your country most likely.

Ask yourself... Is it worth it to be stuck on a long ride on a bus packed with strangers not wearing masks? In a humid environment where the bus window is filled with international travelers? A positive COVID test means 10 day quarantine in Cancun....
Written 20 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dreamer37934139338
Dear visitor, We thank you for sharing your experience and comments with us. Rest assured that due to the pandemic Grupo Xcaret implemented a safety protocol Xeguridad 360° available in all our official websites. For further assistance on the matter we ask that you get in touch with us through our customer service department at customerservice@xcaret.com Kind regards Gabriela S. Grupo Xcaret – B2B Customer Service
Written 5 August 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

alainez460
Brawley, CA4 contributions
Not worth the money or time
Apr 2021 • Couples
Way over priced and the tour was more of a marketing scam. We paid about $130usd for the tour for two people. The ticket to see Chichen Itza was about $56 for two people. The first stop for lunch at the "authentic" Mayan hotel was a joke. All they did was try to sell you way over priced items. We sat there for 2 hours waiting to go to Chichen Itza, which was the reason we wanted to go in the first place not the lunch. Then after Chichen Itza, we went to a cenote where you had to pay for the life jacket which is mandatory if you want to swim. Finally we got to Viallodid and only got to see it for 30 minutes. This whole trip was a waist of time and money. If you want to see these beautiful places, just go on your own.
Written 28 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Denise Hammond
1 contribution
14 HOUR TRIP
Mar 2021 • Couples
THIS tour lasted 14 hours! We were not told that we would only get one meal, and that we should probably bring snacks. We were not told to bring a swimsuit so if we wanted to swim we would have to buy one there, and a towel. And we were not told that 10 hrs of this trip would be spent on the bus. I feel like if they told people the truth nobody would go. The trip could have been better if the bus went straight to the cenote instead of going 2 hours out of the way to switch buses in Tulum.
Written 25 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Daria C
Krasnodar, Russia5 contributions
awful service for big money
Mar 2021 • Couples
this company is terrible. we had good experience in xcaret Park, so we bought tours to xplore and xichen deluxe.
when we take a sit in a bus, we was wondering why there is no breakfast. we ask our guaid and he lought that breakfast only in deluxe tour. we showed a ticket and find out that they confused our tours!!! but we paid 100 $ more! its different tours so we didn't have swimming clothes for use cinotes that included in classic tour. they didn't want to back our money also. day was spoiled. in this mood I just want to back home, not enjoy tour. we very offended that we buy for all excursions the most expensive ticket and get nothing at the end. in explore park we had awful experience too. someone stole my sunglasses that cost 250$ and stuff don't want help. than they protection for zip line was so small that I can't use it so we leave this park because we can't use it. they also didn't back our money. we very disappointed and will never back to this company.
Written 9 March 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dreamer37934139338
Dear Costumer: Thank you for your time to give us your experience, your comments are very important to us, and make us improve our service. We are sorry to hear that the Xplor tour did not meet your expectations. At Grupo Xcaret our main goal is to provide the best experience to our customers. Therefore, we have strict security measures in place to keep our visitors safe. As for the Xichen Deluxe tour, it is not available until June. We regret that you did not have the information on Xplor's security measures and Xixen information. We hope you give us a second chance and visit us again, we recommend you to buy your tickets or tours in advance so you can get the benefit of the pre-purchase discount wherever you buy, so we can offer you the lowest costs and enjoy Xcaret or any other of our attractions such as Xavage, Xel-Ha, Xoximilco, Xenotes, Xenses, Xplor or Xplor Fuego. Finally, we kindly ask you to share your folio number and voucher in the email exconfirmacion@xcaret.com. ¡Best Regards! Virginia V. Grupo Xcaret – B2B Customer Service
Written 12 March 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Maddy
1 contribution
amazing experience
Feb 2021
Our tour guides were very knowledgeable about Chichen Itza and hospitable. They provided plenty of food, drinks, and laughter throughout the trip. Overall it was a really great trip and well worth the money.
Written 25 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 20
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Xichen by Xcaret
Miss_alara
Miss_alara
00
Staff was so friendly but tour is a waste of time with advertisements and you don't get to do what they promise.
We did the Classico Chichen Itza 12-hour tour. I would give the overall experience 2 stars, if it wasn't for the wo
184kirat
184kirat
00
Great tour guides
The tour guides were excellent! Very knowledgeable and respectful of the culture. It was a great experience.
5isTheNew2
5isTheNew2
00
Good structure by Xcaret, but could be better.
We went from Playa and the trip is a 2-3 hour ride. No food or water is provided for the bus trip because nobody sh
740isabellas
740isabellas
00
Tour guide saved the tour
Our tour guide DIEGO (or Manuel) made up for the entire experience. He was extremely knowledgable, funny, interesti
Isamira
Isamira
00
Xichen Itza Clasic
It was a wonderful and complete day, they pick us up on time, in a comfortable bus with wi-fi, start by Valladolid.
MsRosemarie
MsRosemarie
00
Chichen Itza Classic
This tour was good. We booked our tour through our hotel and even though I specifically told the sales woman I was
Cruisin_n_r_b
Cruisin_n_r_b
00
Bus tour to Chichen Itza
We booked this tour via Bahia Principe Tulum hotel website. Tour was operated by Xcaret tours. As per usual, we wer
HT0375
HT0375
00
Classic tour was decent, terrible food at Ik Kil, Comfortable bus, Xichen is nice
Hard to know what the actual price of the tour is... we booked the classic tour for $90/person in the end via our v
Norjeff2
Norjeff2
00
Mixed bag
Xichen is amazing and definitely something to visit. The tour company was hit and miss. First let me start with cal
Agephart2011
Agephart2011
00
Chichen Itza Classic
Great team! Agustin, Ester, and Jose-Luis were very helpful, friendly, and informative. They kept our tour on time
montserratcox
montserratcox
00
Xichén + Xel-Há + Xcaret
Wow! I can't praise this company enough. I knew I wanted to visit the parks, but I was unsure about where to book.
N802JBcindyc
N802JBcindyc
00
Huge waste of money and time
Transportation failed to pick up our group of 7 and another group of 18 people! They said we were a “no show” even
melissax_13
melissax_13
00
Great tour but requests for money during trip
Great tour, fab day out, great tour guide. We had a lovely time. On the bus they sell various items to raise money
EdwardandMaria
EdwardandMaria
00
Better to go as an independent traveller
We went with this tour as we wanted the simplicity of the organised transport. What we didn't realise was how much
Z2187YKdavidf
Z2187YKdavidf
00
Chichen Itza Classic is worth your money!
We took the Chichen Itza Classic tour, which includes visit to the archeological site, Ik’Kil cenote swim and lunch
Frequently Asked Questions about Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret

Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret price starts from £105.14. Discover and book Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret on Tripadvisor

Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret on Tripadvisor

Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret is hosted by Xichen by Xcaret. Read reviews, discover additonal experiences or contact Xichen by Xcaret on Tripadvisor. Discover and book Priority Access:Tour Chichén Itza - Xichén Deluxe Tour by Xcaret on Tripadvisor