Tours and Tickets

Cancun Hotel Zone provided by My Transfer Cancun

Cancun Hotel Zone
3.5
Book in advance
from
£33.19
per group (up to 10)
Reserve now & pay later: Save your spot free of charge with flexible booking.
Free cancellation
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
Tour snapshot
Duration:
1–2 hours
Hotel pickup offered
Stroller accessible
Ticket type:
Mobile
Free cancellation
  • Duration:
    1–2 hours
  • Hotel pickup offered
  • Stroller accessible
  • Ticket type:
    Mobile
  • Free cancellation
About
-My Transfer Cancun, is a company created with the traveler in mind that offers confidence, warmth and security in their transfers to the airport and to any destination in Cancun and the Riviera Maya. From Cancun, Cancun Hotel Zone, Puerto Morelos, Playa del Carmen, Akumal, Tulum, Coba, and whatever your destination throughout the Riviera Maya. -Our units have air conditioning, comfortable seats, music of your choice, cooler, and everything you need to enjoy your trip.
Know before you go
  • Duration: 1-2 hours
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Know before you go
  • Duration: 1-2 hours
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Need help booking?
Call the number below and use the product code: 148263P2
Important information
Inclusions
  • Air-conditioned vehicle
  • Private transportation
Exclusions
  • Restroom on board
Duration
1–2 hours
Departure details
  • Traveller pickup is offered.
  • -Transfers from the Cancun International Airport or any hotel, anywhere in the Riviera Maya.
  • Airports:
  • Albuquerque Intl Airport, 2200 Sunport Blvd, Albuquerque, NM 87106
  • Ports:
  • Puerto Morelos
  • Puerto Juárez
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Most travellers can participate
  • This is a private tour/activity. Only your group will participate
Inclusions
  • Air-conditioned vehicle
  • Private transportation
Exclusions
  • Restroom on board
Departure details
  • Traveller pickup is offered.
  • -Transfers from the Cancun International Airport or any hotel, anywhere in the Riviera Maya.
  • Airports:
  • Albuquerque Intl Airport, 2200 Sunport Blvd, Albuquerque, NM 87106
  • Ports:
  • Puerto Morelos
  • Puerto Juárez
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
1–2 hours
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Most travellers can participate
  • This is a private tour/activity. Only your group will participate
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

3.5
14 reviews
Excellent
7
Very good
1
Average
0
Poor
1
Terrible
5

Michelle T
Winnipeg, Canada10 contributions
Mar 2022
Save yourself time and alot of headaches and pay a bit more for a transfer. This company is absolutely awful. I have travelled to Cancun numerous times, have taken may shuttles but this experience was horrible. I decided to book with them as they were much cheaper then all others...should have been a sign... you get what you pay for. There was no one waiting with a sign with our name on it, we looked around for at least 30 mins in the afternoon heat with our luggage and could find no one. Finally another shuttle rep pointed to where our person should be. We found a 3rd party rep who had my name and took us to the side and told us to wait and the driver will be there shortly....another 30 mins later I found him again and again he called someone and said they would be there soon. He took us to the loading zone where we waited another 15 mins. Finally a driver showed up. The 3rd party guy told us not to take out our frustrations on the driver as its not his fault and to tip him. Honestly this was such a terrible experience. I had read reviews but the ones I read were on their website, all are 4-5 stars. They must filter out the bad as my review is not there and nothing bad is said. Again pay extra and you will have a far better experience.
Written 1 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

WhereNext82
London31 contributions
Feb 2022 • Family
After a very long flight from the UK we were expecting the driver to be waiting for us, but the person holding the board with our name worked for a 3rd party who then had to call a driver to come pick us up but the driver wasnt answering their phone so we had to wait 30+ mins. Had we had known this is how it would, we would never had booked with them

Good price but I guess you get what you pay for
Written 22 February 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ruth R
Savannah, GA2 contributions
Dec 2021
My flight from Orlando was uncomfortable so I admit I was a bit grouchy upon arrival in Cancun. Then I met up with the driver for my transfer, Danny, who was already waiting for me with my name on a a sign, and 10 minutes later I knew everything was going to be alright. He was courteous and helpful. A super nice guy. I had a ton of questions which he answered happily. All in all a GREAT experience. Thanks guys.
Written 6 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

lovetraveling81
Minneapolis19 contributions
Aug 2021 • Friends
DO NOT BOOK WITH THIS COMPANY!! After I arrived in Mexico at 12pm on Aug 28, I located MyTransfer (NOT Metransfer) staff outside the airport. They confirmed my reservation, gave me my name placard and said our driver would arrive in 15 mins to take us to our hotel. After been at the airport for almost 2 hours, the driver did not arrive. The MyTransfer staff treated us badly. Several passengers arrived after us and were taken to their drivers. They just kept us there waiting in the hot sun. When I started talking to other companies to try to secure another transportation, the MyTransfer staff would follow us and speak to them in Spanish, deterring them from taking us, saying we already had a reservation with them and had to wait until their driver arrived. In an attempt to discourage us, at one point, they brought a taxi operator to us to tell us it would cost $300 one way to our hotel. The MyTransfer agent said, “you can either pay $300 for a taxi or you can wait for our driver; it is your choice!” This was after over an hour of waiting already. It was so oppressive! We felt very offended. As visitors to Mexico, he knew we did not have access to internet or a telephone at the Cancun airport to make another booking. He was holding us ransom. Eventually, I found another taxi company who brought us to our hotel but we had to pay through the nose for that transportation because it was last minute. Mytransfer staff again attempted to come and discourage this taxi company but we had already sealed the deal before the staff located us. This was a horrifyingly oppressive incident. Each person in my party will write up their experience to ensure this company properly trains it staff to respect ALL people and never do this again to anyone.
Written 29 August 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MrsMopette
Gatineau, Canada24 contributions
Jan 2020
We had the best driver ever... J.C. is the man to pick you up at the airport and take you back for your flight home. This company is very reliable and I would not hesitate to recommend it.
Written 25 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: My Transfer Cancun
flyingjen
flyingjen
00
Think twice before you book!
I booked this through a travel industry website. It was cheaper than the transportation offered by the hotel. I a
ROXANNE S
ROXANNE S
00
AWFUL. DO NOT BOOK
Awful company, do not book. There was no driver waiting at the airport to meet and greet, like I was expecting. I t
delphinecC8361KX
delphinecC8361KX
00
CROOKS !! CHOOSE ANOTHER COMPANY FOR YOUR AIRPORT TRANSFERS!!
CROOKS !! CHOOSE ANOTHER COMPANY FOR YOUR AIRPORT TRANSFERS!! This company is not advisable !!!! The driver had a
Nessatravels11
Nessatravels11
00
**DONT BOOK/WILL SCAM YOU**
**DO NOT BOOK HERE!WILL SCAM YOU!!** I had booked a round trip shuttle service with MyTransfers from Cancun to Tulu
Stay02385924579
Stay02385924579
00
Great price, Late arrival
The price was $20 less than the competitors, but you get what you pay for. MyTranfer is not the actual company. T
orrdin
orrdin
00
Horrible service
When you book a transfer from the airport all you want is to get out of the airport and find a shuttle waiting for
Navi71
Navi71
00
Unreliable, Book at Your Own Risk
I booked round trip transfer via Expedia, the vendor for the booking was My Transfers Directions from my booking de
CAlfonsoVW
CAlfonsoVW
00
Great call
Just got back from Tulum and Ruins and got the perfect service done by MYTRANSFER CANCUN the driver "JC" knew exact
seawolf1963
seawolf1963
00
Good at a fair price
Picked up at the Cancun airport without the usual long wait at a fair price. I got them VIATOR and would recommend
Frequently Asked Questions about Cancun Hotel Zone

Cancun Hotel Zone will start at 6:00 AM. Discover and book Cancun Hotel Zone on Tripadvisor

Cancun Hotel Zone price starts from £32.60. Discover and book Cancun Hotel Zone on Tripadvisor

Cancun Hotel Zone cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Cancun Hotel Zone on Tripadvisor

Cancun Hotel Zone is hosted by My Transfer Cancun. Read reviews, discover additonal experiences or contact My Transfer Cancun on Tripadvisor. Discover and book Cancun Hotel Zone on Tripadvisor