Gris (pronounced Greece) has excellent English and led the tour. Chis (pronounced crease) brought up the rear and helped people who had mechanical trouble or with learning to operate the e-bikes. The Beach Bum store is next to a Oxxo store and within walking distance of the cruise terminal. We started out slow so everyone could get used to the e-bike operation. I had no trouble and the seats were very comfortable compared with standard bicycle seats. I really enjoyed Gris's explanation of Cozumel at every stop. We visited a church and a black coral jewelry shop and met the artisan. Like elsewhere in Cozumel, goods were offered with no high-pressure sales pitches. Sales staff were attentive but not pushy. We visited two Mayan-themed parks and saw a breath-taking fire dance with Mayans dressed in traditional regalia. At the second park, we saw a statue of a fertility god. Gris told us about her own Mayan heritage and gave personal examples of her family's connection to this god. We arrived at a taco restaurant and Gris helped with translating the menu. The waitress forgot my daughter's order and Gris intervened and made sure we got it right away. The food was tasty and for the first time, I tried and loved a horchata drink. Cozumel and the E-bike tour was the best excursion of our cruise and the highlight of our vacation.

We had a great time on this tour. We were in Cozumel on a cruise stop and booked this directly with Viator and not through the cruise line. Our guide, Gris, was really knowledgable about the island. We saw some spectacular sites, had wonderful delicious authentic tacos and had a great time on the bikes. The bikes were really nice and in great shape. Our guide gave a great overview and orientation of the trip. I would highly recommend.

Each year when we stay on Cozumel, we rent E- Bikes from Beach Bum Cozumel. Griz remembers us & makes sure we have bikes that are comfortable and in good repair. We really enjoy e-biking Cozumel.

We really enjoyed this tour. The e-bikes were well maintained and easy to ride. We drove about 15 minutes to a bike path and rode about 18 miles with our guide, Griza. We stopped at an outdoor restaurant and enjoyed fajitas. We were hoping to swim there, but the day we went the surf was too strong. I highly recommend this tour if you want to avoid crowds, see great views and get some exercise.

Chis and Gris looked after us well. They were friendly helpful and attentive and the e-bikes worked well We Thoroughly enjoyed the e-bikes, the tacos and the tour.

This was our excursion while in port on October 1, 2024. We were the only 2 people scheduled that day, and had a great tour of the city sites and learned much about the culture and history of Mayans. I’m sorry I dont remember the name of the lady that was our guide, but she was great as well as the young guys she was training that rode along as well. The bikes are easy once you get use to the weight of the bike. She was very considerate of us being comfortable and understanding the bike motor. We went to an authentic Mexican taco joint and enjoyed carne asada! Great adventure and I felt very safe in an unknown country.

We were on a Royal Caribbean cruise that made a stop in Cozumel, and after seeing the reviews of the excursions offered by the cruise ship, I decided to find something else - and reviews led me to the Punta Sur Eco Beach Park Electric Bike Tour! The meeting point was a short less than 10 minute walk from the port, easily found. We met Gris - our wonderful tour guide for the excursion. There were only two of us on this tour, so we drove with Gris in an air conditioned pickup truck to the park - the bikes were in the back. Gris supplied us with water and sunblock - I had forgotten to put it on my face back at the ship (!) - and off we went! 30 minutes later, we were at the park. After a quick tutorial on the electric bike, we were off to tour around the park. We stopped at a small Mayan ruin, an area where crocodiles live (and a climb up a treehouse of sorts), a lighthouse and then the beach, where we had lunch and then went in the water. Not going to lie - Cozumel is HOT - but the breeze from the bike was pleasant, and the water at the beach was just heavenly. We could have snorkeled, but neither of us felt like it. Gris was lovely and personable, and a wonderful guide. The food was delicious, but know if you buy an alcoholic beverage, you'll have to pay extra. Also, if they offer you guacamole, that is also extra, even though on the "what's included" section of the tour information it says a "guacamole entree" is included. It's not. A few folks did come to the table to try and get us to buy some of the trinkets they were selling, but they always asked Gris's permission first and when we declined, they left without complaint. A note - bring towels from the cruise ship...I forgot to bring some, and they do not provide any (it was in the directions for the excursion, I just forgot). Also, we got fairly dirty from the water-filled potholes on the dirt road (it had just rained) so don't wear anything white or new. The road you drive on with the ebike is riddled with potholes so the ride was bumpy at times, but super fun. I had never ridden on an ebike and am pretty risk averse and I had a blast. I highly recommend this tour if you want a combination of something active and something relaxing. We were a small group (2 plus the guide) but Gris told us that they keep the tours small, with no more than 15 in a group. Bathrooms - there is a bathroom at the meeting spot, which Gris suggested we use before we left. There is also a bathroom at the lighthouse (maybe an hour into the tour), and again at the beach club/restaurant. So if you have an active bladder and worry about proximity to a bathroom, there is really no need to be concerned!

well maintained bikes . and a good variety of types.. including electric . very friendly and dependable. there is a good variety of bikes to choose from

We totally loved Johnny our tour guide. He was courteous, personable and professional with a lot of local knowledge. We had lunch at the turn around sport and it was fantastic. We had the steak fajitas even the rice here was excellent.

amazing service, quality e-bikes. surpassed my expectations. I expect to use the company again next time I visit Cozumel.

Jonny was a great tour guide and took excellent care of us. The e-bikes are a great way to experience the island and the stops on the tour were really interesting. Couldn’t be happier with our tour, thank you!

I booked through Viator (never again). They took payment without checking if the tour was going ahead. They cancelled without telling me., so I incurred costs getting to the operator site - only to be told it was cancelled. When the refund arrived I was $11 short due to changes in currency exchange since booking- The viator agent was arrogant: officious and defensive. All in all I will never use Viator ever again!

My husband and I along with our four young adult children had a port stop in Cozumel as part of our Royal Caribbean cruise and booked an E bike tour. We’re so glad we did! The website gave us clear directions as to how to find the Beach Bum E bike company, and we were warmly greeted by Giselle and given a quick tutorial on how the e-bikes work. They had various bikes with different seats to accommodate most back sides comfortably! We were able to see the historical downtown area of Cozumel and a lot of stunning views as we rode along the ocean. Giselle was friendly, engaging and very helpful so we felt safe driving through the traffic of Cozumel. We enjoyed hearing about the history of the island and its people. We stopped in the most delicious local taco place - Giusados-for authentic blue corn tacos- water, soft drinks and horchata were included in the tour fee. Everything was fresh and delicious! The tour was a wonderful way to see a lot of the island in a few hours of time. We highly recommend this company and this tour!

The employees were very nice, and especially helpful after we booked a similar tour with what turned out to be a scam. The staff at Beach Bum were empathetic and accommodating. The tour itself was great, although the day was quite hot. The lunch was excellent and so refreshing! Bring your sunscreen!!!

Was not wanting to take a taxi, or walk around. Stumbled on this rental shop. Bikes were well taken care of, and the staff was friendly and helpful. Thank you again!