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Rio Secreto Underground River Tour with Crystal Caves provided by Cancun Vacation Experts

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Rio Secreto Underground River Tour with Crystal Caves

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
£64.10
Date
2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Face masks required for travellers in public areas
  • Face masks required for guides in public areas
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
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Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 26/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
See the Rio Secreto underground river and crystal caves on this guided tour. Swim or wade in the underground pools and marvel at the crystals and stalagmites without worrying about getting lost, thanks to your guide. Your excursion includes a hotel pickup, safety briefing, use of equipment, lunch, and time to explore the nature preserve.
Itinerary
  • You'll start at
    Río Secreto
    Or, you can also get picked up
    See Important Information for details
  • 1
    Rio Secreto
    Stop: 90 minutes - Admission included
    See details
  • 2
    Rio Secreto
    Stop: 60 minutes - Admission included
    See details
  • You'll end at
    Río Secreto
    Río Secreto, Quintana Roo, Mexico
    Rio Secreto is located near to Playa del Carmen.
    See address & details
+
Highlights
  • Explore the Rio Secreto underground river and crystal caves with a guide
  • Equipment and lunch is included 
  • Tour includes the use of showers and time to explore the nature preserve
  • Upgrade for round-trip transportation from most Cancun and Playa Mujeres hotels
What to Expect
Get picked up at your Cancun or Playa Mujeres hotel (if option selected), or choose to meet directly at the Rio Secreto Nature Preserve. At the preserve, listen to your guide give a safety briefing. Don your equipment, including a hard hat, lamp, wet suit, life vest, and water shoes. Head underground with your guide and make your way past the floor and ceiling crystal formations. Walk along the designated path or swim and wade through the underground river. Move along with the river, and view the colors and mineral forms that lie all around it. Exit the cave and opt for a shower. Enjoy a buffet lunch and spend some time exploring the nature preserve or relaxing. Finish the tour with a ride back to your hotel or Plaza Kukulcan.
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Important Information
Departure Point
Río Secreto, Quintana Roo, Mexico
Duration
3h 30m
Return Details
Returns to original departure point
Inclusions
  • Professional guide
  • Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
  • Hotel pickup and drop-off (if option selected)
  • Lunch
  • Lockers and towels
  • Entry/Admission - Rio Secreto
Exclusions
  • Gratuities
  • Hotel pickup and drop-off (if option not selected)
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Additional Info
  • Confirmation will be received at time of booking
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travellers should have a moderate physical fitness level
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 10 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
290Reviews
34Q&A
Traveller rating
  • 136
  • 13
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  • 4
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Popular mentions
mekixicojindes wrote a review Dec 2020
Cancun, Mexico2 contributions2 helpful votes
My favorite part was to see unique rock formations that never saw before. Our tour guide was Angel Guerra, he made the tour very memorable and quite interesting. He kept a good balance between safety, knowledge and humor
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Date of experience: December 2020
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Skye S wrote a review Dec 2020
4 contributions
Beautiful experience! Pictures are fantastic but very expensive in comparison to other excursions! Mich was a great tour guide- bring cash with you for tips for the tour guides, as you do not end by the parking lot. It runs over too, it says 4 hours but it takes 6. They make you
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Response from Global47427625848, Operations Manager at Rio Secreto Underground River Tour with Crystal Caves
Responded 10 Dec 2020
Thank you very much for your review, as you mention this is the best option in case if you have anything to do in the afternoon, we will work on the time improvement in order to avoid confusion
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Mattdetoto wrote a review Nov 2020
Geneva, Switzerland88 contributions24 helpful votes
We did the Supreme tour with two children of 9 and 12 years of age. What an amazing experience! Beautiful, great infrastructure, secure all the way, very nice guide (thank you Felipe S.) and tasty tacos to end! I would definitely visit again and highly recommend!
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1 Helpful vote
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Response from Journey52902290767, Manager at Rio Secreto Underground River Tour with Crystal Caves
Responded 11 Dec 2020
We appreciate your kind words and we are glad you enjoyed this experience. we hope to have you back soon
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Catain01 wrote a review Nov 2020
New York10 contributions3 helpful votes
This is a must do in Riviera Maya. The staff is very friendly and are excited to share their knowledge. Mich was particularly amazing with my 4.5 year old including him as another part of the team (a lot of guides tend to ignore children). The views are amazing, it's safe (and
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Date of experience: November 2020
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Response from Global47427625848, Operations Manager at Rio Secreto Underground River Tour with Crystal Caves
Responded 4 weeks ago
Excellent, we are glad to see you enjoy the recommendations from your sister, actually this has been a must-do experience in this area, we hope to continue giving great moments like this.
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Mark & Norma wrote a review Nov 2020
Ringgold, Georgia40 contributions12 helpful votes
This is a must do excursion. We biked from the main center to the dive spot. After a quick change into wetsuits and getting our necessary safety equipment we did a short hike to the cave. Our guide was very knowledgeable and was accompanied by a photographer. We waded through
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Response from Journey52902290767, Manager at Rio Secreto Underground River Tour with Crystal Caves
Responded 17 Nov 2020
Thank you for your kind comments, this is one of the most marvelous places and we will gladly assist you whenever you come back
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Cancun Vacation Experts
791albertm
00
Overall it was a good experience
Trip was good, driver and others as well. They are trying to sell you stuff, which is ok and you need sometime buy
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Josh52009
00
Great Service
Our driver, Mario, was very careful driving us from the airport and back. He also gave us a lot of information abou
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Mike I
00
Ivan rocks
This tour was amazing. Our guide, Ivan, made the trip for us. He was witty. He made the tour come alive. It was so
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annan989
00
Book Mario driver
We had Mario couple times already picked up adm dropped off love this Man . He is professional in his work , Englis
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minerlax4
00
If you're looking for something to do in Cancun, this is it!
If you're looking for something to do in Cancun, this is it! Pastries, coffee, and juice for breakfast, snorkeling,
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19Traveler2675
00
Couldn't have asked for more!
One of our best excursions ever! Terrific staff and a really fun ride. We spent about 45 minutes on the actual ri
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michelledJ9063IO
00
Will do again and again and again
We did a private tour for two. You never know what you’ll get with a new tour and guide. This was the best experie
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Crystravels22
00
Worth every penny
My friend and I had such an amazing experience here :) The title says 4x4 ride but that was not included, we were t
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123444444901
00
Amazing!!!
We had a great experience! The tour guides were incredible. We were a few new drivers and they tought us very clear
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gabrielaN8486XO
00
Cancun airport to Ocean Riviera Paradise
Professional, safe and friendly service. On time Made us feel welcomed. highly recommended. Thank you Mario!!!
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R5051QCjessicav
00
Bad communication
The first time my bf and I arrived at the airport we were expecting someone to be there ready to pick us up. Later
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William C
00
Excellent transportation!
Mario was waiting for us when we arrived with sign with our name on it. He was wearing mask and provided hand sani
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David75033
00
Excellent Service
Wifey was impressed to see our name on a sign being held right outside the terminal. What professional greeter!!! W
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rcorrie9
00
Guides were amazing. 2.5 hours longer than expected.
Great tour and the guides were amazing. However they did not follow the timeline. Online it said we would be done b
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S5550POalanc
00
They don’t actually go
Cancelled with no notice. Rebooked. Cancelled again. Again no notice. Dont waste your time. Make other plans!
Read more
Key Details
  • Duration: 3h 30m
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Pickup offered
  • Languages Offered: English, Spanish
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  • Free Cancellation up to 24 hours in advance
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Frequently Asked Questions about Rio Secreto Underground River Tour with Crystal Caves