Tours and Tickets

Xplor Park All-Inclusive Admission provided by Xplor Park by Xcaret

Xplor Park All-Inclusive Admission

Xplor Park All-Inclusive Admission
4.5
Book in advance
from
£99.64
per adult
Reserve now & pay later: Save your spot free of charge with flexible booking.
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
Tour snapshot
Duration:
6h
Taking Covid-19 safety measures
Ticket type:
Mobile
Free cancellation
  • Duration:
    6h
  • Taking Covid-19 safety measures
  • Ticket type:
    Mobile
  • Free cancellation
About
Xplor is a unique underground world, located in the heart of the Riviera Maya that invites you to explore and rediscover your emotions and senses in nature. It is an impressive site ideal for a day surrounded by adventure and fun. Your all-inclusive ticket gives you access to the park and its four adventure activities in a total of 7 circuits. These are ziplines, amphibious vehicles, underground rafts and stalactite rivers. On top of this, you'll also get all the services necessary to enjoy a full day of unlimited thrills and comfort.
Know before you go
  • Duration: 6h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English, Spanish
What to expect
  • Make your way to Xplor Park, just outside of Playa del Carmen in the Riviera Maya. Your all-inclusive ticket will get you access to the park’s facilities throughout the day, as well as the chance to try all four of Xplor’s adventure options. Get behind the wheel of an amphibious vehicle to drive above and below-ground trails, then paddle a raft through an underground river. Head to the treetops to try a 14-line zipline, hitting speeds of up to 19 miles per hour (30 kph) on your way through the course, ending the circuit with a splash and a water landing. Keep swimming through a series of caves, grottos, and sinkholes, floating just beneath a cavern roof that’s bristling with stalactites.  When you’re ready for a break, simply head to the onsite restaurant for a buffet lunch with unlimited smoothies and juice, the perfect fuel for an afternoon of active fun. Each activity takes roughly 45 minutes, so you’ll have plenty of time to enjoy the rest of the park (or just relax in a hammock) before the day concludes.
Know before you go
  • Duration: 6h
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English, Spanish
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
  • Make your way to Xplor Park, just outside of Playa del Carmen in the Riviera Maya. Your all-inclusive ticket will get you access to the park’s facilities throughout the day, as well as the chance to try all four of Xplor’s adventure options. Get behind the wheel of an amphibious vehicle to drive above and below-ground trails, then paddle a raft through an underground river. Head to the treetops to try a 14-line zipline, hitting speeds of up to 19 miles per hour (30 kph) on your way through the course, ending the circuit with a splash and a water landing. Keep swimming through a series of caves, grottos, and sinkholes, floating just beneath a cavern roof that’s bristling with stalactites.  When you’re ready for a break, simply head to the onsite restaurant for a buffet lunch with unlimited smoothies and juice, the perfect fuel for an afternoon of active fun. Each activity takes roughly 45 minutes, so you’ll have plenty of time to enjoy the rest of the park (or just relax in a hammock) before the day concludes.
Need help booking?
Call the number below and use the product code: 6140P19
Call +44 12 2492 8241
Important information
Inclusions
  • Access to 2 river circuits to paddle on rafts
  • Access to two circuits with 14 ziplines
  • Amphibious vehicles use
  • Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
  • Locker for two
  • Entry/Admission - Playa del Carmen
Exclusions
  • Souvenir (available to purchase)
  • Hotel pickup and drop-off
  • Photos
Duration
6h
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Not recommended for travellers with back problems
  • As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
  • The minimum age recommended is 5 years. Children aged 5 to 11 pay half the adult ticket (must show ID at the ticket office)
  • Children over 55” m but under 12 years of age, must present identification to verify their age. Children must be accompanied by an adult.
  • Bring insect repellent free of the following chemicals to be use in the Park: Benzophenone, Etilhexila, Homosalate, Octyl Methoxycinnamate, Octyl Ssalicylate, Octinoxate, Oxybenzone, Butyl Methoxydibenzoylmethane
  • Bring cash for incredible souvenirs purchasing.
  • The park operates in all weather conditions, Please wear comfortable clothes and watershoes. It is recommended to bring a change of clothes.
  • Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 27 inches (68 cm)
  • You can get to the park by using the local transportation system "Colectivo" or by taxi.
  • It is not possible to make the change of date the same day of your visit
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • Travellers should have a moderate physical fitness level
Inclusions
  • Access to 2 river circuits to paddle on rafts
  • Access to two circuits with 14 ziplines
  • Amphibious vehicles use
  • Lunch buffet and unlimited beverages (coffee, hot chocolate and multi flavor water. We do not offer alcoholic beverages)
  • Locker for two
  • Entry/Admission - Playa del Carmen
Exclusions
  • Souvenir (available to purchase)
  • Hotel pickup and drop-off
  • Photos
Duration
6h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Not wheelchair accessible
  • Not recommended for pregnant travellers
  • No heart problems or other serious medical conditions
  • Not recommended for travellers with back problems
  • As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
  • The minimum age recommended is 5 years. Children aged 5 to 11 pay half the adult ticket (must show ID at the ticket office)
  • Children over 55” m but under 12 years of age, must present identification to verify their age. Children must be accompanied by an adult.
  • Bring insect repellent free of the following chemicals to be use in the Park: Benzophenone, Etilhexila, Homosalate, Octyl Methoxycinnamate, Octyl Ssalicylate, Octinoxate, Oxybenzone, Butyl Methoxydibenzoylmethane
  • Bring cash for incredible souvenirs purchasing.
  • The park operates in all weather conditions, Please wear comfortable clothes and watershoes. It is recommended to bring a change of clothes.
  • Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 27 inches (68 cm)
  • You can get to the park by using the local transportation system "Colectivo" or by taxi.
  • It is not possible to make the change of date the same day of your visit
  • In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
  • Travellers should have a moderate physical fitness level
Travel safe during COVID-19
Last updated: 19 Jun 2020
A note from Xplor Park All-Inclusive Admission
In case your temperature exceeds the 100.4º F (38º C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Contactless payment for gratuities and add-ons
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Face masks required for travellers in public areas
  • Social distancing enforced throughout experience
Itinerary
  • Start
    See Important Information for details
  • 1
    Xplor
    Stop: 6 hours - Admission included
    Xplor Explore the dimensions of the adventure park and its natural beauty: Fly through the air and speed down ziplines ranging from 26 to 148 feet (8 to 45 meters) in height, then land in the crystal-clear waters of the cenotes where you can climb suspension bridges. Drive an all-terrain amphibious vehicle through jungle trails and fascinating caves where you’ll marvel at the extraordinary rock formations. Paddle a raft through underwater caves and discover fascinating grottos. Swim along the river between stalactites and stalagmites in this spectacular underground world. Trained staff are on hand to ensure your safety at all times, and all equipment (including lifejacket and helmet) are included. Your admission includes an all-you-can-eat buffet (go as many times as you wish during the day), unlimited fruit-flavored drinks and hot chocolate when you get out of both rivers.
    Read more
  • You'll return to the starting point
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Popular mentions

4.5
320 reviews
Excellent
221
Very good
41
Average
26
Poor
12
Terrible
20

Maxine B
Gibraltar13 contributions
If your looking for adrenaline and adventure make sure you visit xplor, amazing views from the 14 ziplines they have with a river swim underground route, rafts and also vehicles you can drive around the park, also includes buffet all day and much as u want to eat or drink with our amazing waiter alex who was always around to take our drink offer, great experience and great staff also!!
Written 19 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Maxine, Thank you so much for visiting Xplor! It’s a pleasure to read that you had enjoyed our activities, and we are thrilled to know that your visit met your expectations. At Xcaret Group always consider the service as an opportunity to leave a positive mark on our visitors. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 19 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ryan B
United Kingdom15 contributions
Jan 2022 • Family
Fantastic day out, we went with our 6 year old daughter and she was able to do everything in the park (although she had to be a bit brave at times) the food they provide within the ticket price is excellent too. A must do if youre the adventurous type.
Written 18 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Ryan, Thank you so much for visiting Xplor! It’s a pleasure to read that you had a fantastic day with your family at Xplor. Also, we are glad to see that you had enjoyed our activities and the excellent food at our restaurant. We are thrilled to know that your visit met your expectations. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 18 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

R D
1 contribution
Jan 2022 • Couples
Short wait times for rides great food!
Very clean lockers are free seems well maintained.
When we went it was 77 deg F. So it was cold and the water rides were too. A few warming stations would be very nice since you had to leave your towels in the lockers. Over all a good value for the money!
Written 18 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear visitor, Thank you so much for visiting Xplor! We are glad to read that you consider Xplor as a great place and that you had delighted great food at our restaurant. We are thrilled to know that your visit met your expectations. We take under consideration all your kind comments and are constantly working on innovating and keeping our standards for your preference. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 18 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Shamima U
1 contribution
Jan 2022 • Couples
Absolutely loved this experience. Appreciated the fact that you do any of the activities as much as you want. Everything was well organized and efficient. Had the time of our lives there. Will definitely return.
Written 18 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Shamima, Thank you so much for visiting Xplor! It’s a pleasure to read that you loved the experience at our park and that you had enjoyed our activities. We are thrilled to know that your visit met your expectations. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 18 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ten
1 contribution
Nov 2021 • Couples
PHOTO SCAM!!! Did not get a single copy of our picture and wont refund our money. We emailed and called and now I’m having a hard time diaputing charges… They sent us pictures of other people…
Written 10 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear visitor, Thank you for your comments. We appreciate the time you took to share your experience with us. We regret the inconvenience with your photo package. We are in the best disposition to follow up on your report. Please, share with us all the details of your last visit direct to our customer service email which is customerservice@xcaret.com your visit date and folio number of your reservation could be very helpful. We look forward to assisting you. Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 10 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

streamvista
Tennessee121 contributions
Dec 2021
Xplor is the best. And this is coming from a guy who normally doesn't care for amusement parks. Why do I love it? Because it is combines adventure sports with a theme park. These are not watered down versions either. The tallest zip line was the BIGGEST one I have ever done. It was so high that I could see the ocean several miles away. Seriously. You will work out and likely be tired by the end of the day.

Not only is Xplor a thrilling excursion, most of it is underground! You will be exploring a huge cave system on many of the excursions. This might involve swimming through a cave, walking through the water-filled corridor, or taking a small raft. It was so different. I promise that, even if you are well-traveled, there are few attractions like Xplor.

My favorites:
1) Zip lines. The hammock zip-line was excellent for kids and helped acclimate them. I also loved that all zip lines conclude with a plunge into the natural water in the caves. Exhilarating for sure.
2) Cave & Waterslide: Wandering through a cave river. Yes please!
3) ATV: They let you loose with a large John Deere all terrain vehicle. You can drive on the trails and into a cave. Driving an ATV inside of a cave was great fun.
4) Food: Amazing food for a theme park. Not only was it good. But, it is included in admission. You can eat and drink all day without having to worry about paying more. That was so awesome and convenient. I also liked that they had juice/snack stations around the park. What a nice and healthy option.

Only negatives were (1) that we wished they didn't close right at 5 and (2) you need water shoes to explore one of the caves (but they sell them there and they are good quality).

* Buy the photopass. It was so much fun to get pictures of all these cool activities.

Overall: This place is great. A highlight of the trip for my kids and really a good excursion for families.
Written 9 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Justin, Thank you so much for visiting Xplor! It's great to hear that your visit met all your expectations and we are really thrilled that you enjoyed all our natural and adventure attractions. We are also glad to know you enjoyed the flavorful buffet meal. We take into consideration all your kind comments, which motivate us to constantly work on innovation and keeping our standards for your preference. We would love to have you back very soon! Kind regards. Daniel G. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 9 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Jeffrey W
North Aurora, IL28 contributions
Dec 2021
This park was included at our stay at Xcaret Arte. Staying at the hotel provided back entrance access to the park, which was a good thing because the line to get into the park was incredibly long. If your looking for a full day of exciting activity, this place will not disappoint! We started at the ziplines which were 14 zipline towers, some very high, and they were awesome. Some of the best ziplining we have ever done. We then did the jeep trails. There are two different rails so make sure you hit both. They took just the right amount of time, not too short and not too long. Our favorite was swimming in the underground rivers. Absolutely gorgeous! Every activity was fun and the staff were all very friendly and helpful. We didn't get a chance to eat there, the lines were a little long and we were tired, so we just went back to the hotel to eat.
Written 8 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Jeffrey, Thank you so much for visiting Xplor! It’s a pleasure to read that you had fun at our park and that you had enjoyed our activities. We are thrilled to know that your visit met your expectations. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 8 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Juan Yanez
1 contribution
Jan 2022 • Family
The best park to enjoy with family and friends. Food was amazing. We will repeat again and again. The best park.
Written 8 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Juan, Thank you so much for visiting Xplor! It’s a pleasure to read that you had enjoyed our park with your family and friends, and we are thrilled to know that your visit to the best park Xplor met your expectations. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 8 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Allison D
Kamloops, Canada88 contributions
Amazing! This was the highlight of our trip, I would highly recommend it! The staff were amazing and super friendly. I felt very safe during all aspects of the park with many safety checks and procedures in place. Covid protocols were followed and enforced by staff. Food at the buffet was good.
Written 7 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Allison, Thank you so much for visiting Xplor! It’s a pleasure to read that you had an amazing experience at our park and that you felt very safe in all our attractions. We are thrilled to know that your visit met your expectations. We would like to share with you that the safety of our visitors is a priority in Grupo Xcaret. For that reason, we have implemented a security protocol called Xeguridad 360. Which involves a large number of sanitation procedures. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 8 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ToniTzak
Homer, IL6 contributions
Dec 2021
It was simply amazing! We are BIG fans of Xcaret, and this time stayed right at the hotel. This park, and the 2-3 others were within 15 mins of our hotel. We had an EXCELLENT day at this park as a family of 3. Our son is 7 (almost 8) and we are both 38/39... it was an awesome setup for all ages, and ability levels. Great time there, great memories. Wish we were still there~
Written 6 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Toni, Thank you so much for visiting Xplor! It’s a pleasure to read that you had an excellent day at our park and that you had enjoyed our activities with your family. We are thrilled to know that your visit met your expectations. We hope you will visit us again very soon! Cordially, José P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682
Written 6 January 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Showing results 1-10 of 222
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Xplor Park by Xcaret
979vinhv
979vinhv
00
Overall definitely worth a visit!
Fun times! Every attraction is really fun (except the underground rafts, I feel like it needs a rework) and the foo
327olivero
327olivero
00
Left iPhone on bus
Park was fine but we left our iPhone on the bus. We reported it missing upon arrival to hotel until now we have no
RaidersFam661
RaidersFam661
00
Cardio Cardio Cardio !
this park involves a ridiculous amount of walking including stairs and steep walkways, so you need to be fit or at
597wesp
597wesp
00
Fun but took way too ling
This was an amazing experience, I me and my girlfriend were able to do everything they had to offer. However I will
R_Huskers
R_Huskers
00
Fun, unique experiences
Wow! What a day! So much fun! Great variety of activities. Go into them with an open mind. What someone else revie
K_Wicks18
K_Wicks18
00
Great trip!
Great day out whilst on holiday! This is our second visit - first since COVID. Lots to do, well managed with COVI
726gerric
726gerric
00
Xplor Fuego - nighttime zip lining is super cool.
My family went to Xplor Fuego the other night and thought it was amazing. We’d gone to Xplor 8 years ago during the
AztecRod
AztecRod
00
Xhilerating xperience for everyone!
Xplor, an Xhilerating xperience for everyone! We did the day tour and must warn you to keep on track for departure,
MartinNiemoller
MartinNiemoller
00
Better to go during the day
I loved the Xplor park but could not go during the day so opted for Xplor Fuego which is the same park at night. Th
FatimaM131
FatimaM131
00
Must visit
We went during the afternoon/evening with xcaret tour. It was the best thing ever, we had so much fun. Ambiance is
Pamela H
Pamela H
00
Fuego
So fun! More fire. Would go again during the daytime. Nighttime was not busy and made it feel like we were on our o
christinejI2262TN
christinejI2262TN
00
2 thumbs up!
Such an amazing staff and adventure for families! I can't recommend this activity and the staff enough! My oldest
cmau1417
cmau1417
00
Amazing!
This establishment was very organized, and made the experience so seamless. Upon purchasing admission tickets + tra
I4610RBashleym
I4610RBashleym
00
Photo/Video RIP OFF
The photo/video package they sell you before you walk in the park is a big scam! I paid $100 for atv video & photo
TatyanaHontar
TatyanaHontar
00
Recommend for older kids and adventurous adults.
The park is very cool. Teenagers and adults had a blast. Be advised that ziplining course consists of 7 different z
Frequently Asked Questions about Xplor Park All-Inclusive Admission

Xplor Park All-Inclusive Admission will start at 9:00 AM. Discover and book Xplor Park All-Inclusive Admission on Tripadvisor

Xplor Park All-Inclusive Admission price starts from £97.93. Discover and book Xplor Park All-Inclusive Admission on Tripadvisor

Xplor Park All-Inclusive Admission cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Xplor Park All-Inclusive Admission on Tripadvisor

Xplor Park All-Inclusive Admission is hosted by Xplor Park by Xcaret. Read reviews, discover additonal experiences or contact Xplor Park by Xcaret on Tripadvisor. Discover and book Xplor Park All-Inclusive Admission on Tripadvisor