Tours and Tickets

Jungala Aqua Experience provided by Jungala Aqua Experience

Jungala Aqua Experience
5
Book in advance
from
£53.22
per adult
About
Jungala Aqua Experience is the most recent entertainment offered by Grupo Vidanta. Guests will be able to experience the magic of the jungle, while enjoying a luxurious and exclusive water park. It is a boutique experience that will feature bespoke lounge offerings, with incredible attractions complemented by a Concierge service and new culinary concepts. Kindly note that the 'Adult ticket' is for +122 cm (4 ft) and child ticket for between 91 cm (3ft) and 121 cm (4ft). Child under 91cm (3ft) is free, while 'Children' over 121 cm (4ft) will be charged the difference at the box office.
Know before you go
  • Duration: 8h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • All sales are final and incur 100% cancellation penalties.
Know before you go
  • Duration: 8h
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • All sales are final and incur 100% cancellation penalties.
Need help booking?
Call the number below and use the product code: 196419P1
Call +44 12 2492 8241
Important information
Inclusions
  • Towels
  • Free Wi-Fi service
  • Concierge service
  • Showers
  • Entry/Admission - Jungala Aqua Experience
Exclusions
  • Food and Drinks
  • Transportation
  • Locker
Duration
8h
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Surfaces are wheelchair accessible
  • Travellers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travellers
Inclusions
  • Towels
  • Free Wi-Fi service
  • Concierge service
  • Showers
  • Entry/Admission - Jungala Aqua Experience
Exclusions
  • Food and Drinks
  • Transportation
  • Locker
Duration
8h
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Surfaces are wheelchair accessible
  • Travellers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 10 travellers
Travel safe during COVID-19
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Social distancing enforced throughout experience
Popular mentions

5.0
24 reviews
Excellent
22
Very good
1
Average
0
Poor
1
Terrible
0

Rob C
1 contribution
Short lines, well maintained, nice layout and awesome slides
Jul 2021 • Family
We got there at 10 and didn't wait in a single line at all for an hour or two, and very short lines after that. My 8 year old son and 9 year old friend, were tall enough to ride everything, but my son was a little below the 40 kilo minimum weight on the one fastest slide that drops you down a vertical tube at the start (which is the most awesome slide I've ridden iny life!) But the other similar chute right next to it was almost as thrilling and he rode that one 20 times. The family inner tube ride was fun too, which the two kids were just heavy enough to ride alone, and them plus us two adults were just barely light enough to ride all together. The lazy river was well done and fast, long, and included a bar along the way. The wave pool was fun and ran often. And the "rainforest" splash area is interesting enough for kids of any age. There's multiple areas of little kid slides too, so I might bring my youngest back here later in the week again. And if staying at Vidanta, it wasn't too expensive. The lunch options are good too, with our chicken sandwich, burger and fries all being twice as big as I assumed, literally. No complaints.
Written 31 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you all. Come visit us back soon!
Written 8 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

travlinandyjr
Monterey County, CA205 contributions
Amazing service in the Cabana area.
Jul 2021
This place was AWESOME! Due to the traffic issues south of the Iberostar Paraiso resort, we elected to go to the Vidanta property next door and visit Jungala. We had done the research and saw that cabanas are available and that some packages include food and other perks. We learned you can call 24 hours ahead and if cabanas are available, you can reserve at that time. There was nothing available when we called but we went anyways. Upon arrival, WE WERE THE FIRST ONES THERE! We were offered a cabana. We paid $168 US for a private cabana including towels, 4 meals, nachos, fruit bowl, facial mist, water, sunglass cleaning, a safe and personal concierge for the day. This was a bargain considering just a plain ol cabana back home with nothing included runs us about $250 to $350 depending on the day and time of the year. Tickets to the park were about $72 per person. If your kiddos are over 4 feet tall, they pay the adult price. There were very few people at the park which made it that much more enjoyable. No lines for any slides. The wave pool is massive and fun. The lazy river is one of the best I have ever experienced anywhere in the world. The kids loved the water structure and could not get enough of it. Food was excellent. The cabana was very clean and very peaceful for taking a break. The cabana area has private showers and changing rooms for that area. We will definitely be coming back and highly recommend JUNGALA!!
Written 23 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at Jungala Aqua Experience. We appreciate your friendly review. We were so happy to have you all and we are very happy to hear that you liked the cabanas. Come visit us back soon!
Written 8 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nancy C
Los Angeles, CA257 contributions
No lines, just the right size for 1 day visit
May 2021
My young adult kids spent a day at Jungala while we vacationed at Vidanta Riviera Maya. The park is not huge, so it is easy to do all of the rides for a fun day in the water. They loved it and wanted to go back the next day. We went in May 2021 when the resort was at half capacity due to the pandemic, and the kids said there were no lines to ride at all. Wear a lot of sunscreen! My kids ended up with burns even after applying and reapplying. It is just freaking hot this close to the equator and if you don't heed mother nature's warning, you WILL be sorry. (This is true everywhere in Riviea Maya.)
Written 4 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at Jungala Aqua Experience. We appreciate your friendly review. We were so happy to have you all. Come visit us back soon!
Written 8 September 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

professor310740
Dallas, TX72 contributions
Jungala Is Fun for Everyone!
May 2021
Six of us visited Jungala during our vacation. We had two grandmothers, two kids, and a mom and dad. We rented a cabana, which I would highly recommend. The cabanas are in the shade of the jungle, they have a locker, towels, and both beverage and food can be brought by a server. There is a little hammock, a bed for lounging, and a table with chairs.

There are a couple of kid water parks that are a lot of fun. One is like a fort where kids can climb and then slide down the different water slides. There is also a very large bucket of water that pours down every so often and creates a giant splash on those who are below it (fun). There are also family slides, and what I would call extreme slides (vertical drops and spins) for the more adventurous person.

Finally, there is a lazy river, but you really don’t swim in it, but rather need to stay in the float that is provided. So, don’t bring any snorkeling gear. All around the water park there are life guards everywhere. You can also purchase a massage so there is something for everyone.
Written 17 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
We are glad you enjoyed your time at Jungala Aqua Experience. Thank you for your kind review. Please come back soon! #TheJungleIsCalling
Written 26 May 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kristen C
1 contribution
Came back again because your staff is awesome!
Apr 2021 • Family
Your staff is seriously the best. We came back twice to avoid the crowded hotel pool experience. I wish I remembered the staff names for our first day (room 1079 on 4/1 wave pool area 10-4 if that helps) but Marco (server) and Sahel (lifeguard) made day two awesome. Very personable and super helpful. We came on Easter when they gave kids an egg hunt in the sand. We enjoyed the food there better than our hotel. Wish we could take Jungala (and staff) back to Colorado with us! Thx again!
Written 4 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hello KCaomposUS. Thank you for your kind review. We loved having you with us and we're glad you enjoyed the Jungala Park Aqua Experience. Come back to visit soon!
Written 7 April 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

CCJ9823
Franklin Lakes, NJ38 contributions
Have fun in style
Jan 2021
A wonderful family day at the park! Loved everything about it. Clean, interesting and lots of fun. There are attractions for everyone and plenty of photographers to capture the many expressions. We purchased about 40 pictures for a reasonable price. The cabanas are exceptional and state of the art. Plenty of dry, clean towels, service was impeccable, food and drinks delicious. You would never believe you were in a water park.

Many thanks to Roberto Avila! You always make us feel special with your smiling face and hospitality!

see you soon,
Linda F
Written 18 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you all. Come visit us back soon!
Written 9 March 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sandy S
Riverside, CT617 contributions
Expensive but worth it for a great day in the water
Feb 2020
Interesting place – although listed on TripAdvisor and Google, no billboards for it were seen along Route 307 like all the Xcaret related resorts.

Set on the property of the Vidante Resort, you follow the signs to park in the lot for the Vidante Cirque Soleil, then take a little golf cart style shuttle under the highway to the water park. Admission fees are steep, with no online discounts, and kids over a certain height pay full price. Our short 7 year-old grandson got the kids price (only a little less) but the 10 and 12 year old paid the same as adults.

Towels are provided, but they’ll charge your credit card if you don’t return them, and getting a locker cost extra, as does all food and drink. Good news is that the water park itself is gorgeous, the rides are wonderful, the staff friendly and helpful, and the food is delicious and upscale.

There’s an area for young kids, with four short slides and a shallow warm water pool; a family area for kids of all ages with numerous slides and other fun features, a family circular tube ride for adults and older kids, and a couple of crazy thrill rides for the intrepid. We were there for over five hours and had a great time, and plan to return on a future trip to the area. Expensive but worth it.
Written 3 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you all. Come visit us back soon!
Written 9 March 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

DGrigs
Denver, CO202 contributions
Awesome! Like a private water park
We had the best time at Jungala! Totally made staying at Vidanta worth it! There were limited people and it really felt like hardly Anyone was there! No lines, at all! Warm water- which was a nice change and even a sandy beach at the wave pool. I did get stuck in one of the water slides, as I wasn’t heavy enough to make it up hill in the covered slide. Scary, but luckily they did have a little hatch open and I was able to climb right out (after my heart was in my throat for a little bit). Staff was immediately there asking if I was ok, which I was thankfully. Overall, awesome place!
Written 1 January 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you. Come visit us back soon!
Written 9 March 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

onlyoneqc
Sacramento, CA211 contributions
Great for whole family
We rented the cabana and couldn't even tell we were at a water park. So relaxing. Great service. Towels, passion fruit juice, water, and fruit bowl on arrival. Push button for service. 4 meals included. Cold compress for face to soothe you at end of day and a fruit ice cream bar. Beautiful amenities where you can change and shower. Kids can have fun while parents hide out and relax. But parents can have fun in lazy river and on slides too
Written 29 November 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for spending your time with us at JUNGALA Aqua Experience. We appreciate your friendly review. We were so happy to have you all. Come visit us back soon!
Written 9 March 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Meghan T
Chicago, IL2 contributions
Surprisingly super fun
Nov 2020 • Couples
We had a total blast. It’s not huge but 4 really fun slides and a fun lazy river. The facilities were super nice as well. Bathrooms and locker rooms were like a country club not a water park!
Written 29 November 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 19
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Jungala Aqua Experience
TmarrT
TmarrT
00
Fun but expensive
Enjoyed it and service was great, but very expensive. The lazy river is the best. The Cabanas are very nice.
R7829XDfernandor
R7829XDfernandor
00
Funtastic for family day! also include enjoyment
great pool day in family! amazing service; nice pools and fantastic food. great price Quality, amazing hamburgers a
AmyK3368
AmyK3368
00
10/10 would recommend!
Wow! Jungala was an excellent experience! Great service from the staff- they work hard to make sure that you have a
O5062VIbonnies
O5062VIbonnies
00
Not worth it!
This Water park is very over priced about $100 USD for 3 ppl, opens late and closes early not worth the price you p
Susan M
Susan M
00
Fun, if on the smaller side
Right on the Mayan Palace grounds! Nice, small water park. There were several (OMG) slides, a kids area, a lazy
lleblancct
lleblancct
00
Amazing water park!
This is such a fantastic water park! There were no lines, everything was incredibly clean, the service was impeccab
J G
J G
00
GO!
This water park is brand new, immaculate, and well staffed. There is something for everyone that enjoys water there
2572dave
2572dave
00
Good day out but expensive
Great day out to this water park. We were aware it has not been open long and not running at capacity which worked
Heikkikainulainen
Heikkikainulainen
00
Hidden treasure
We wanted to visit water park during our playa del carmen vacation so we rent a car and decided to visit new Jungal
Julie K
Julie K
00
Fun addition to Riviera Maya!
We have been Vidanta owners for almost 10 years and were very excited to see Jungala added to the property. We arr
wiselady101
wiselady101
00
Amazing !
Amazing! Very clean, luxurious and very well maintained. Their kids area is fabulous! The lazy river is beautiful a
luv2trvl2mx
luv2trvl2mx
00
Wow
This was such a nice find. Bought our tickets online off their website and once we got there it was a smooth check
Alain C
Alain C
00
Entertaining !
Park has recently opened and offer a far better value for money return than the Xcaret and alike parks, that are of
MonaGoSpartan
MonaGoSpartan
00
Jungala- great family waterpark
park is within Vidanta resort. You get a discount by staying with Vidanta. Open daily, except for Fridays. Water
Ohana2707
Ohana2707
00
Best Water Park in Mexico!
This water park offers the best experience to everyone, whether you’re looking for that adrenaline rush (don’t miss
Frequently Asked Questions about Jungala Aqua Experience

During this experience, places you will visit include:Discover and book Jungala Aqua Experience on Tripadvisor

Jungala Aqua Experience price starts from £51.50. Discover and book Jungala Aqua Experience on Tripadvisor

Jungala Aqua Experience cancellation policy: All sales are final and incur 100% cancellation penalties. Discover and book Jungala Aqua Experience on Tripadvisor

Jungala Aqua Experience is hosted by Jungala Aqua Experience. Read reviews, discover additonal experiences or contact Jungala Aqua Experience on Tripadvisor. Discover and book Jungala Aqua Experience on Tripadvisor