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Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck - with unbiased reviews

Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck

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Free Cancellation up to 24 hours in advance
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Overview
Important Information
Duration
1–4 hours
Inclusions
  • Round-trip shared transfer from central meeting point
  • Entry/Admission - Swarovski Kristallwelten
Exclusions
  • Food and drinks
  • Hotel pickup and drop-off
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Additional Info
  • Confirmation will be received at time of booking
  • Children must be accompanied by an adult
  • May be operated by a multilingual guide
  • This tour/activity will have a maximum of 10 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
43Reviews
2Q&A
Traveller rating
  • 16
  • 6
  • 4
  • 0
  • 4
Traveller type
Time of year
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Popular mentions
Houston_Texas_Guy wrote a review Feb 2020
Houston, Texas13 contributions2 helpful votes
The employees here go out of their way to be nice. Andreea was especially nice at the Swarovski store. I wish they had a factory tour.
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Date of experience: February 2020
Helpful
Response from Kristallwelten, Marketing & Communications at Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck
Responded 4 weeks ago
Dear Houston_Texas_Guy, thank you for recently visiting Swarovski Crystal Worlds and for recommending it to other travellers! I am delighted to read, that you have enjoyed the whole experience to the fullest. Did you you take a walk through the park landscape as well? Many art installations, the play tower, the Crystal Cloud and more wait there to be explored. Thank you as well very much for highlighting the friendly and helpful service of our staff - I will definetly forward your compliment to Andrea and the others. Regarding you comment about the factory tour, the production of Swarovski crystal is no part of the exhibition since it is a well kept company secret and we would like to keep it that way - thank you for your understanding. Hopefully we can welcome you back in near future! Kind Regards Selina
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Roberta L wrote a review Feb 2020
22 contributions
We visited the crystal world, and enjoyed viewing the rooms. The outdoor area was great with the clouds and the crystals.
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Date of experience: February 2020
Helpful
Response from Kristallwelten, Marketing & Communications at Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck
Responded 9 Feb 2020
Dear MyWorldtrip2019, thank you very much for recently visiting Swarovski Crystal Worlds and for finding it "wonderful"! I am glad to read, that you have enjoyed our 17 Chambers of Wonders inside of the Giant to the fullest and also liked our park landscape - thank you as well for highlighting the Crystal Cloud. Hopefully we can welcome you back in near future - maybe next time during summer? Kind Regards Selina
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Goplaces18 wrote a review Jan 2020
Toronto, Canada10 contributions1 helpful vote
My fiance and I went to Kristallwelten with such high hopes. I have been a Swarovski loyalist for 17 years. We coughed 500 Euros to go to their head office in Austria only to find their museum a complete waste of time and money. There is NOTHING remotely attractive or
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Date of experience: May 2019
Helpful
Response from Kristallwelten, Manager at Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck
Responded 18 Jan 2020
Dear Goplaces18, thank you for your feedback here at TripAdvisor. For us, the opinion of our guests is very important and we include constructive input in every aspect of Swarovski Crystal Words and the experience of our guests. The Experience: As you have mentioned, that you expected something different, please let me give a brief introduction about the concept of the Swarovski Crystal Worlds. The main idea is to show crystal in as many ways as possible. Its foundation goes back to 1995, when multimedia artist André Heller created a world of wonders putting a green Giant into the conceptual center. Since then 17 Chambers of Wonders have been created, a huge garden with crystallized attractions and even a playground and a playtower for children have been designed. Internationally and nationally renowned artists, designers and architects, such as Manish Arora, Yayoi Kusama or Lee Bul interpret crystal in their very exceptional way throughout the area of 7.5 hectares. Since we are aware that art is perceived subjectively and is sometimes difficult to grasp, we give our guests an insight into the world of thought of the respective artists to make it more tangible. Therefore we offer informative displays in each Chamber of Wonder. Furthermore we also offer audio guides, available in more then 10 languages. The products: Of course, a store is also part of the Swarovski Crystal Worlds, as many of our visitors and crystal lovers want to indulge in the vast assortment of crystal products. Hence, I am even more sorry to read that one of the products you had bought had a defect. I am happy to have been informed by my colleagues that they have found a solution. As it was a sale product, it was not possible to replace it, but we have immediately retransferred the money. You have also referred to another purchase in an Indian Swarovski Store and we are already about to push a fast solution for that enquiry as well. We are an internationally operating company and have high customer service standards. Yet we kindly ask for understanding that deferrals might happen. We use this case to improve and reach even higher quality. As many of our visitors send us very positive feedback, I hope that you could collect some nice memories by visiting us, as well. Kind Regards, Thomas
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gayatri c wrote a review Jan 2020
Munich, Germany10 contributions1 helpful vote
+3
Not super impressive. The inside is quite silly infact. Would not recommend you pay extra just to see this. If you get the innsbruck card and have extra time to kill in innsbruck, consider visiting this place.
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Date of experience: December 2019
Helpful
Response from Kristallwelten, Marketing & Communications at Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck
Responded 31 Dec 2019
Dear 384gayatric, thank you for your feedback. The realm of the Giant hosts a rich collection of precious items housed in 17 Chambers of Wonder. Here, in a world of fantasy inspired and designed by some of the world’s greatest artists like André Heller, Studio Job, Manish Arora or Yayoi Kusama, our guests are invited to experience crystal in all its facets. I am sorry to read, that our exhibition was not suitable for you and that we could not meet your expectations. Beside the exhibition Swarovski Crystal Worlds also offers a park landscape which emerges on 7.5 hectares of land surrounding the iconic Giant, with unparalleled art installations, a huge play area for children, the Crystal Cloud, a maze and even more. Therefore our guests are able to experience a lot of activities. Nonetheless, I still hope you were able to collect some beautiful memories. I wish you a great year 2020! Kind Regards Selina
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Chailovepeep wrote a review Oct 2019
Amsterdam, The Netherlands22 contributions1 helpful vote
Beautiful crystal world. Mesmerizing & glad that we decided to take a chance to visit & not blindly believe in the reviews. Don't keep much expectation & u will be surprised. We thoroughly enjoyed the visit. Did feel that the bus ticket was expensive but if u buy 2way ticket u
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Date of experience: September 2019
Helpful
Response from Kristallwelten, Marketing & Communications at Swarovski Crystal Worlds Admission Ticket Including Shuttle Transfer from Innsbruck
Responded 27 Oct 2019
Dear Chailovepeep, thank you for recently visiting Swarovski Crystal Worlds and for writing this feedback. It is lovely to read, that we were able in exceeding your expectations with our world of fantasy. Great, that you have liked the exhibition as well - which one of the 17 Chambers of Wonders was your favourite one? Thank you as well for highlighting our daily shuttle service from Innsbruck to Swarovski Crystal Worlds. I am happy to read, that you found it comfortable. Hopefully we can welcome you back soon! Kind Regards Selina
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Swarovski Kristallwelten
Xena1982
00
Unique Experience
Honestly at first i did not understand what the concept of the display was, and whats with all the dancing shirts.
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Acineto
00
Quite a bit to see
We came by as it was part of the Innsbruck Pass so there was a free shuttle to and from the crystal world. The pick
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rhyannedunbar
00
Brilliant Day
I couldn't fault it at all! If you like Swarovski then it is defo worth a visit if you are in Innsbruck
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Y5097VJdianem
00
Not what we expected
We hoped to see how crystals are made and the science behind them. Instead we saw some very beautiful crystals (art
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aanna08262019
00
It was nice experience, but not worth tickets price
If tickets cost approximately €5-8 it would be worth of pay for exhibition and advertisement of Swarovski products,
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Qamer_Zia
00
Creatively Built (2)
It was our second visit, again a very pleasant experience especially for the children as they enjoyed a lot the pla
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sudharbhat
00
Nice place
It's very beautiful place surrounded by snowy hills.best place to buy crystals.ornamente.polite staff.
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gluc72
00
Astonishing creations!
Very nice Museum and Park! Astonishing creations in a magical athmosphere. Go there in daytime to fully profit of t
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markandcathycalgary
00
Have to do this if you love crystal... especially Swarovski
A great interactive attraction that not only highlights Swarovski crystal and the founding family but also showcase
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Z8833MHrogerg
00
Unexpectedly a great exhibit
We were skiing in Innsbruck for new year's eve and the Swarovski museum seemed to be a good distraction after skiin
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KirkM307
00
A unique experience
This place was truly unique. The staff at the attraction, store and restaurant were so helpful. We did find the wo
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saibot
00
Pleasant surprise!
Our kids really enjoyed this, & we were surprised how interesting it would be. The price is pretty reasonable with
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darren b
00
Swarovski museum
An interesting museum, which is very interactive for children. Recommended time for this museum in my opinion is 4
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meenakshimuthusamy
00
Can be visited on the tour
The place is very nice and there is something worth of the place.A day visit can make the tour about swarovski .
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Urte0316
00
Great experience of Swarovski
We had a great time in Swarovski Kristallwelten. The art pieces made of Swarovski crystals were really interesting
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Key Details
  • Swarovski Kristallwelten
  • Duration: 1–4 hours
  • Mobile Ticket Accepted
  • Free Cancellation up to 24 hours in advance
  • Instant Confirmation
  • Languages Offered: English, Arabic, Dutch, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
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