Tours and Tickets

6 Days Etosha, Swakopmund & Sossusvlei Budget (Lodging) provided by Enrico's Tours and Safaris

6 Days Etosha, Swakopmund & Sossusvlei Budget (Lodging)

6 Days Etosha, Swakopmund & Sossusvlei Budget (Lodging)
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About
This is the best of Wildlife and the oldest Desert in the world tour.This safari combines the wildlife of the Etosha National Park, with the dunes of the Sossusvlei! Which makes it one of the best tours for a newcomer to explore Namibia's mostly visited areas in the world.
Know before you go
  • Duration: 5 days
  • Mobile tickets accepted
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Know before you go
  • Duration: 5 days
  • Mobile tickets accepted
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 70446P94
Call +44 12 2492 8241
Important information
Inclusions
Dinner • Breakfast • Breakfast • Breakfast • Dinner • Breakfast • Dinner • Dinner • Dinner • Breakfast • Vehicle • Fuel • Mineral water for clients • Accommodation, Breakfast and Dinner for guests as per itinerary • Accommodation and meals for the driver/guide • Breakfast • Dinner • Entry/Admission - Moringa Waterhole • Entry/Admission - Etosha Pan • Entry/Admission - Deadvlei • Entry/Admission - Dune 45
Exclusions
All expenses of personal nature • Entrance fees not mentioned in the itinerary • All meals not specified in the itinerary • Drinks at lodges and on the road • All optional excursions and activities • Tips for tour guides, meals, porters and activities • International flights and airport taxes • Items not mentioned in the itinerary • Airport Transfer
Duration
5 days
Departure details
Traveller pickup is offered.
Clients will be picked up at their accommodation or airport and dropped of after the tour.
Inclusions
Dinner • Breakfast • Breakfast • Breakfast • Dinner • Breakfast • Dinner • Dinner • Dinner • Breakfast • Vehicle • Fuel • Mineral water for clients • Accommodation, Breakfast and Dinner for guests as per itinerary • Accommodation and meals for the driver/guide • Breakfast • Dinner • Entry/Admission - Moringa Waterhole • Entry/Admission - Etosha Pan • Entry/Admission - Deadvlei • Entry/Admission - Dune 45
Exclusions
All expenses of personal nature • Entrance fees not mentioned in the itinerary • All meals not specified in the itinerary • Drinks at lodges and on the road • All optional excursions and activities • Tips for tour guides, meals, porters and activities • International flights and airport taxes • Items not mentioned in the itinerary • Airport Transfer
Departure details
Traveller pickup is offered.
Clients will be picked up at their accommodation or airport and dropped of after the tour.
Duration
5 days
Additional information
Wheelchair accessible
Child rate applies only when sharing with 2 paying adults
Children must be accompanied by an adult
Please advise any specific dietary requirements at time of booking
A current valid passport is required on the day of travel
This tour/activity will have a maximum of 24 travellers
Itinerary
Overview
Full Map
3 stops
Day 1
Clients will depart to Etosha...
Day 2
Clients departs to Eldorado B&B/...
Day 3
Clients Depart to Swakopmund...
Day 4
Clients depart to Sossusvlei...
Day 5
Clients still Overnight at...
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1 review
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Den
Aalborg, Denmark4 contributions
Do not use!
Oct 2019
I booked a 7 day tour with Enrico safari two months in advance, and emailed him a few days before arriving to ensure that everything was organized, which he confirmed. However, the service level and organization of this company turned out to be far from professional or satisfactory. Here is a long list of reasons:
- My tour was supposed to start with an airport pick-up from where we would go straight to Etosha NP, but there was no one to meet me at the airport. Only through the help of a random friendly taxi driver did I manage to get a hold of Enrico. After two hours someone finally arrived, but this was not the guide/driver who was originally meant to do the tour. That guide had not shown up as it turned out - my new guide informed me. We ended up leaving with a 3-hour delay out of Windhoek as the new guide had to drive around and arrange different private things before leaving.
- Whereas the other guides waiting for their clients at the airport were well dressed wearing uniforms with the company logos, my guide was shabbily dressed in dirty clothes and flip flops.
- As a result of the delay in leaving from Windhoek we arrived very late in Etosha and I did not get the afternoon game drive that I had paid for. No apology or compensation offered!
- The guide did not know the itinerary of my tour and did not have it either on his phone or on paper, so basically he did not know what I was doing, where I was staying, etc. And Enrico did nothing to ensure that he did. Even on day 3 of the tour the guide was unsure about what was happening after having been on the phone with Enrico several times.
- All trough this it was very difficult to get a hold of Enrico, who had claimed to the guide that I had not given him the flight information even though I have an email saying “thank you for providing the information”. He also repeatedly kept saying he would call to sort things out with me, but he never did.
- When arriving at the lodge in Etosha on the first night I found out that the booking was wrong as only two nights had been booked, but according to the itinerary I was staying for 3. Enrico said he would fix it Friday night, but it did not get fixed until Sunday afternoon. And I had to go to a different accommodation.
- On the second day we went on a game drive in the park, but when it came to paying the park fees the guide didn’t have any money to pay as there was no money on the company card. (Enrico later claimed that there were problems with the card, but if you read other reviews here, this is apparently not the first time that has happened). After waiting for over 2 hours at the park office, and the park was closing we paid the park fees ourselves even though they had already been paid for as part of the payment for the tour. We would not have been able to leave the park otherwise and would have had nowhere to stay. During those more than two hours we tried to call Enrico repeatedly, but he did not answer. In the evening we finally spoke to him. He was extremely rude and could not see any problem and denied the problems. He said he would call us back later but never did.
- On the third day the guide was changed to another guide without any notice. On the same day we were stopped by the police and rangers in the National park. The guide did not have the required documents to prove that he was a guide, so was not actually allowed to drive in the park with me. The police let him continue with a warning.
- The guides/drivers of other companies would use part of the lunch breaks in the park to refuel and clean the car in order to maximize the clients’ time, whereas my guide would get me in the car and then spend 15 min refueling and cleaning the car.
- All the other companies used appropriate safari vehicles, whereas Enrico used a normal car used for normal roads. During the two days I was there not once did I see any company or private visitors to the park use such a car. The car was not appropriate for safaris and at the end of the day both back tires were flat.
- A lot of the information in the itinerary was wrong. E.g. it said that the drive from Etosha to Sawkopmund was 3 hours, but it was 6 1/2 hours. The pictures and description (“perched on a hill with expansive views”) used were not from Etosha Safari Lodge, but from a more expensive lodge.
- On day 4 I spoke to Enrico on the phone as the guide was trying to get money to pay for activities, petrol and accommodation, but Enrico kept not transferring enough money even though the guide pushed for it. Enrico practices a system where the guide has a company card, onto which he transfers money for the next thing - next meal, next accommodation, next activity. But sometimes the card doesn’t work and often there isn’t enough money on the card to e.g. fill up the petrol. Enrico was extremely rude to me over the phone, yelled, lied, talked over me, refused to listen to anything I said and was very arrogant. I have never by any of the tour companies I have used in any of the 60 countries I have visited been spoken to so rudely and been treated so unprofessionally.
- On day 5 when my activities had been moved to (according to the itinerary they were supposed to have been on day 4) I arranged with the guide to be picked up at 9, so that I could be at the activity center for 10. At 9.40 when he still hadn’t arrived, I called him, and he said that he was at the garage to have the tires fixed, which got broken in Etosha 2 days prior. He showed up at 10.15!
- On day 5 the car had to be changed as it was not appropriate for driving in the desert in Sesriem, and an appropriate car was to be driven from Windhoek. The day before Enrico had said on the phone that the car would be ready at 11.00. At 13.45 when I had finished my activity there was still no car, and Enrico now informs the guide over the phone that the car was in service. Again no apology or compensation.
- We set off for Sesriem in the car that was not appropriate for the desert and after driving for 10 min the car would not run. As I found out 15 min later, the guide had not put any petrol on the car. So we simply ran out of petrol in the middle of the road in swakopmund. At this point I decided to terminate the tour, as I did not feel safe in the car or with the guide or the company.

In sum, the tour was a complete mess organisationwise from beginning to the point when I’d had enough. This caused a lot of stress, hassle and a feeling of not feeling safe. Constantly having to worry about whether the guide could pay for petrol the next time, or whether the next thing on the itinerary had been booked or not, is not exactly something that makes a holiday enjoyable or relaxing. Throughout the duration of the tour Enrico acted both rudely and highly unprofessionally. E.g. shouting on the phone, not listening, not acknowledging that anything was wrong (judge yourself by the points listed above), not answering or returning calls, despite making many promises to do so. In spite of all the disorganization, no apologies or compensation were offered. On the contrary Enrico accused me of looking for things to criticize (judge for yourself by the points above - and reviews listing the exact same problems). I completely recognize the descriptions in the bad reviews that many other travelers on here have written and there is definitely a pattern of the same things happening repeatedly. So if you value your holiday, time and money, do not use Enrico! I met many professional companies along the way in Namibia - use them instead!
Written 16 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
About the operator

This experience only has a few reviews, but you can read what other travellers have to say about the operator.

By: Enrico's Tours and Safaris
Escape65779283796
Escape65779283796
00
Amazing trip to Namibia with a weird anecdote
Recently, we travelled through Namibia with Ultimate Safaris, the trip was very well organized. We spent 17 days in
osmanjonker17
osmanjonker17
00
Great Brand yet terrible service
i love his branding but really really exhausted,Enrico is not doing great, he took our money and some of the servic
edwardn702
edwardn702
00
SCAM - PLEASE STAY AWAY
We took Enrico's Namibia's tour in September 2019 and it was a nightmare, he took all our money and STOPPED PAYING
lorenzopI8912VE
lorenzopI8912VE
00
A real cheater - stay away from Enrico' Safari
Clarence Enrico Goastoeb appears as a crook. Simply. We even had to submit a criminal complaint to the Namibian Pol
Tvlbudd1
Tvlbudd1
00
Erindi beautiful but terrible organisation by Enricos tours and safaris and they didn't pay me back
My friend and I booked this trip in August 2019. We are both avid nature lovers and were looking forward to a lovel
debokoh
debokoh
00
DO NOT USE!!!
I booked a 2D1N tour with Enrico to Etosha. Replies were prompt before payment. But problems started after payment
AdamD2239
AdamD2239
00
Enrico’s Tours: totally untrustworthy and unreliable.
A total fraud. Don’t even consider. Here’s what happened: about 3 weeks before going to Namibia I book online for a
davenmolly
davenmolly
00
Use Someone Else
We paid in advance for our 10 day tour in Namibia in October. Yet, hotel reservations were made for us for only 4
ASCENSAOL
ASCENSAOL
00
Horrible experience. Don't book with them.
The worst experience ever!!! They are taking money from people and not delivering the service paid for. DON'T BO
Claudia F
Claudia F
00
INAFFIFABILE - UNRELIABLE
INAFFIDABILI, nessuna conoscenza del territorio, nessuna prenotazione. Un danno economico di 500 euro, anticipati d
cherylmCornwalluk
cherylmCornwalluk
00
Good safari but poor communication
Our 3 day safari didn’t start well as we were picked up 2 hours late, with no real reason why there was the delay.
Giorgio M
Giorgio M
00
Totally unreliable!
We did a 16-days tour of Namibia, Botswana and Zimbabwe. The nature and landscapes were wonderful, but Enrico's Tou
Tour293153
Tour293153
00
scammer and liar, please do not book with Enrico
We hired the trip with a guide in Spanish, when we arrived there was no guide in Spanish, he promised us that it wo
naji79
naji79
00
Worst Vacation Ever and Worst Company I’ve dealt with.
Where to start?.... day 1. Our driver was an hour and a half late. Apparently he was hired the night before. When
reise_experte1
reise_experte1
00
Unprofessional and dishonest...scam!!!
We paid for the 1/2 Game Ranch Tour weeks before and never heard back from the company. The day before the tour I s