1. You must call the My dream Destinations if you miss your flight or change your itinerary; the phone number will appear on your printed voucher. Please do so immediately so that we can reschedule the time of your pick-up.
2. If your flight and hotel details are missing you will receive an email from My Dream Destinations requesting these details. It is essential that you complete the missing information. Upon arrival at Heathrow please go to the meeting point (Costa Coffe) in the arrivals hall to meet your driver, who will be holding a sign with the My Dream Destinations logo on it. You must call My Dream Destinations if your flight is delayed or you cannot find the driver
3. When traveling to Airport from your central London hotel, please confirm your hotel pick-up time at least 48 hours prior to your departure, and meet the shuttle driver in the lobby of your hotel.