We were only in London for a short stay. It was my wife's first visit. If you want to get a good sense for London and all it has to offer in a short period this trip is for you. Ollie was great. She is very knowledgeable about the city, its history, culture and neighborhoods. I have been to London many times on business and came away feeling like I know the city much more now as a result. Ollie is fun, loves her city and it shows. Well done and highly recommended! Thank you

The tour was amazing and Ollie made the experience truly wonderful. We toured all the amazing London sights and Ollie's knowledge of the sites and recommendations helped us maximize the tour time while laughing and enjoying the whole experience. I highly recommend I Heart London Tours and Ollie as your guide!

Anita was wonderful!!! We had an educational and fun time!!! It is a lot of walking - but that’s how you see so much. I highly recommend this tour- and even better with Anita!!!!

I made a booking on October 9th via Viator/Trip Advisor with IHeartLondon for “Magical Christmas Walking Tour in London” scheduled for December 9th 2023. Cost for two people was £40, paid via Paypal. The website had stated meeting point was outside Charing Cross, but my email confirmation came through saying “meet at Tottenham Court Road station at 6pm”. Because of this confusion over the meeting point, I emailed IHeartLondon on October 9th requesting clarification. I did not get a reply. On November 12th I emailed them again, asking for clarification of meeting point. They replied asking which platform I had booked on, I replied “Trip Advisor”. I had to chase them again on November 17th and they then replied “The meet-up location will St Martin’s in the Field church, please arrive within 15 minutes of your beginning because it will start exactly at 6pm” They also said “We will look into why the booking formation says Tottenham Court Road station” (I never got an answer to that) and “We will also message you a few days before your tour to confirm again” (which they never did). On November 28th, I received an email from Sabrina at IHeartLondon saying the walk start time had been brought forward to 5pm but “everything else, including the itinerary and the starting locations will stay the same”. On the day of the tour, Saturday December 9th, I received an email at 1.44pm (just 3 hours before meeting time), reminding us to be at the meeting point promptly. For some reason the email was headed “dear Lupita”. The email also gave me the name and phone number for the guide (Ollie) and the name and phone number of the Operations Manager (Sabrina) in case there were any problems. So shortly after that email, we arrived at St Martins in the Field church at 4.40pm ready for the walk. There was no sign of a tour guide, but we waited patiently for her to arrive. No one arrived, so at 5.03pm I phoned Ollie-no answer, so left a voicemail. At 5.04pm I phoned Sabrina, no answer, so left a voicemail. At 5.08pm I phoned Ollie again, no answer, left another voicemail. At 5.13pm I phoned Sabrina again, no answer, left another voicemail. At 5.14pm I phoned Ollie again, no answer, left another voicemail. By now it was clear there was no guide coming, and no Magical Christmas Walking Tour, so we left the area and headed off back to our hotel. At 6.04pm I received a phone call from Sabrina saying she had a missed call from me (she obviously hadn’t listened to my voicemail). I explained who I was and what my problem was, and he said the tour had been cancelled. She was apologetic, offered a tour on the following day (not possible for us, we were only in London for the weekend and had other plans for Sunday) and promised a refund-which at the time of writing has NOT been actioned. What a shambles-terrible communication and poor organisation. How difficult can it be to arrange a walk around the streets of London? No transport to arrange. No admission fees to arrange. Just meet at a point and walk via various other points to a destination.

Spent the most enchanting Christmas with IHeartLondonTours! From sparkling lights to holiday treats, they crafted a magical London experience. The festive guides added a joyful touch, making it a Christmas adventure to remember. For a dose of holiday cheer in London, IHeartLondonTours is the ultimate choice!

My Christmas tour with IHeartLondonTours in London was pure holiday enchantment. From festive lights to delightful treats, every detail sparkled with Yuletide joy. The guides infused history with holiday spirit, creating a merry and memorable experience. For a Christmas adventure that combines the best of London's charm with the magic of the season, IHeartLondonTours is the perfect choice.

Embarking on a Christmas tour with IHeartLondonTours was like stepping into a holiday fairy tale right in the heart of London. From twinkling lights to festive cheer, every moment was infused with the spirit of Christmas.

With outstanding customer service, knowledgeable guides, and a variety of tour options, it's a top choice for both tourists and locals alike. I'll certainly be recommending them to friends and family looking for an unforgettable London adventure.

Anita was a fantastic tour guide for the City of London! She was enjoyable to be with and well informed on London & its history. In addition to being prompt and friendly, Anita also modified our itinerary after hearing that we had walked part of the planned tour the previous day - and that we were interested in seeing some Roman ruins (we were the only group members for this tour). Highly recommend this tour if you're looking to see a lot of London in a short period of time!

Ollie was our driver and she was fantastic. She was very knowledgeable and professional as well as entertaining. We would definitely use her again and highly recommended her!

Totally recommended. The experience was wonderful thanks to our guide Ola; and it more than met our expectations. At all times, Ola cared to know about our likes and interests and did everything possible to satisfy them. The best part of the trip was the tour we took with her, as it gave us a global idea of London that would have been impossible otherwise. Likewise, it is to be appreciated the good character of Ola that made her soon become one more member of the group. The money it cost is 100 percent justified; And if we were to repeat the trip again, we would not hesitate, not for a moment, to contact her again, so that she would be our guide again. How lucky we are to find such a wonderful person to get to know London.

Ollie was such a pleasure! From the moment she pick us up at the hotel, she was enthusiastic and very knowledgeable. She was a great listener and we all had a wonderful day together.

The full day tour was the best thing I’ve done so far in London! It allowed me to see all the best spots without wasting any time or getting sore feet & having to get the tube! The day I booked was also beautiful weather which made for the best photos. I learnt so much, saw so much & will definitely be booking again! Thanks Ollie!!

I just moved to London as an international student so I don't know anywhere to go and hang out, but Ollie knows all the best pubs and clubs to go to and have fun! I was even able to meet some new people. I had so much fun AND she recommended some great restaurants that I know I will be going back to!

I had so much fun on this tour! The tour guide was amazing and she has great energy, and she obviously knew the best spots to take me to!