The sites visited were beautiful. The company leaves much to be desired- No information once payment was taken. Upon check-in, no company representative seemed to know which bus was allocated for our six day all Ireland tour, is was chaotic and departure was late. Itinerary changed often and times were all over the place; we were having lunch at 15:00 and 16:00!!!! Guide gave no information, history, he was moody and rude several times. Guide NEVER did a head count - that is another story! Accomodation on one night was shocking. I emailed Paddy Wagon and received no reply. The last day the guide’s behaviour was atrocious. Tour was due to arrive at Paddy Wagon office around 19:30 hours and actual 21:00; this is acceptable as traffic can be unpredictable. Guide said he could only drop us off at another location - which was very inconvenient for all passengers, mostly everyone needed to book an Uber trip. I would not recommend this company.

We had the 11:15 pickup at the Tourist Center in Killarney where we parked. More on that later. Our "tour" guide if you want to call it that knew nothing about any points of interest, told us little to nothing about anything. He was merely a bus driver. He was tough to understand. 95% of the time he said nothing and when he did couldn't understand it and the microphone cut in and out. During down time from him saying anything it was the hum of the bus. He did try to play one song and it was a John Denver song called Take Me Home To West Virginia??? He actually had pulled out and was leaving 3 people on the tour until another person on the tour stopped him telling him we didn't have everyone. Not once did a head count. Poor language skills, total lack of history of the Dingle tour( we learned nothing and never even knew what towns we passed through) He then dropped us a 13 minute walk from our car at a different spot from where we parked and were picked up. Ridiculous to do that to all of us parked there. We are 68 and 71 years old. He said oh it's only a 5 minute walk and I told my phone said 13 minute walk which it was. This tour was the worst part of our trip so far. We are letting Trip Advisor know as well. You need to get knowledgeable people to conduct these tours. This was totally unacceptable.

Our tour was awful. We paid for a Ring of Kerry tour and the itinerary highlighted on the internet did not even come close. We never saw the water except for Inch Beach. We did not go on the ring road or see the Skellig Islands or anything else along the ring except for 20 minutes in Adare and 2 hours in Kilkenny. Our driver pushed everyone to take the Jaunty tour in Kilkenny telling the bus that there is nothong to see or do in Kilkenny. We spent 15 euros each shoved into a carriage with 8 other people. We couldn't even turn to take photos since there was no room. Independent travelers had 3 passengers. The ride was a simple stroll through a park and nothing more. Does the company get a kickback? Our driver was opinionated and insulting. He said that not leaving him a tip reflected on our culture. I am American and tip all the time. His comments were uncalled for and could have been communicated in a much more tactful manner. We essentially wasted a whole day of our holiday sitting on a bus driving through the countryside from 6:30 am to 7:00 pm. I sent two emails requesting a refund for the two tickets I purchased. I expected a refund on good faith since this excursion was totally misrepresented. I took the same excursion several years ago with another company and it beared no resemblance to what we experienced with Paddywagon. Paddywagon will not respond.

Paddywagon Tours will take your money and then flat out IGNORE any email, telephone call you make to contact them to request a refund. I have sent 7 emails and made several calls, to be completely ignored. After 8 days of waiting and not as much as a return e-mail, I realize that Paddywagon Tours have NO INTENTION of replying or issuing refund for the most disappointing experience in Belfast. Our tour ended before it even began. We dismounted the tour bus within 1 minute of being on it due to it being overcrowded, claustrophobic with no room to move at all. SHAME ON PADDYWAGON TOURS!!!!. As part of my 60th birthday celebrations, on arrival from Canada, the sole purpose of visiting Belfast was to go see the Giants Causeway. On boarding the bus, along with another 8 or so passengers, we immediately noticed that the bus was packed with no seats together. The only seats available were at the furthest back left hand corner and one or two scattered around. There was no room to breathe never mind move an inch. My husband was still searching for a seat when we decided to leave the bus. The driver advised us to contact Paddywagon Tours for a refund. We have never heard back from Paddywagon Tours. NEVER AGAIN!!!!!

Our tour guide Ian was wonderful!! So knowledgeable and kept us entertained the whole way through the Wicklow county through to Kilkenny! Absolutely recommend it to everyone! Had some extra cool stops including by Guinness Lake! Hope to meet Ian again someday :)

What can I say about Paddy (Jackie) Waggon! The coach is supposed to be the worst part of a the journey but for us the hosting by Jack was the best part. Knowledge and passion about Ireland was passed on capturing the entire coach… if you’re looking for a boring museum lifeless PC tour this is not for you, but if you’re looking for a lively, passionate informative tour get on that bus with Jack for the Craic! I came to Ireland being half Irish not knowing but searching to know more about my much my heritage. Jack has single handily more than fulfilled this in abundance and made me even more patriotic!! Life changing your!

Excellent dj was full of fun all the way hardly noticed the weather cant get the song out of my head lol can i also say a special thanks to catherine from deris tours fir organising this for us and beyond the call of duty she even collected us in her on cat from our hotel and brought us into the coach in killarney what a lady so refreshing to get service like this highly recommend both deros and paddywagon first class

Due to the Corona lockdown, our trip was cancelled - I've still been waiting for my refund for over 2 years. The answer from Paddywaggon is always the same: "We have received a huge amount of refunds from March 2020 and are still working on early 2020 at the moment, due to being unable to process refunds for so long." I find it absolutely incomprehensible that the refund has not yet been made, even though my request was made at the very beginning of the pandemic.

Arrived here for tour for ring of Kerry today and the company seems to have gone out of business. A local shop said they were gone since March but they still took my booking in July. People arrived yesterday who had booked 2 days ago and bus never arrived. A lovely company called Dero’s across the road have fitted us in for tomorrow. Can’t get hold of paddy wagon tours at all. Disgraceful. Please don’t book with this crowd.

Fantastic experience! Well organized and very informative. Nice chance to see Galway and walk around the town. The tour guide Alex, brought a lot of laughter to the bus and ensured we were well informed about all of our stops. Would highly recommend for anyone travelling to Ireland!

Ring of Kerry sports some beautiful country. Hint: sit on drivers side. The day I took the tour it was driven by a very competent driver but not a regular. The coordination between driver and commentator was off. Found myself past the point of interest before words were out of commentators mouth. The driver never slowed down! Not dangerous, just bad timing. There were only a couple of scenic stops - the others were at gift shops where, unfortunately, the only reststops were available. I found myself getting bored with repetitive scenery and disappointed at missing points of interest. I may be being to harsh but it is how I feel.

Went on the ring of kerry tour, would certainly recommend it if you want to fit a lot of sites in, DJ our driver was a great host and tour guide , he has the gift of the gab and made the journey enjoyable, had perfect weather which made the stops more enjoyable, and allowed us to avail of the spectacular views. From the booking to end of tour experience great friendly and informative staff and will definitely book again

Very comfortable informative tour of Ring of Kerry. The guide was fun to listen to throughout. A couple of notes- the tour picked up at several spots which we weren’t aware of and ended up with the back of the bus if we wanted to sit together. Stops were very quick and often offloaded in the front so our 15 minute quick stops ended up being shorter. Stops, except for lunch were very short.

we started the day checking in at pattywagon shop/ great souvenirs and discounted special for being on tour. we booked our tour with two friendly faces. we toured with Dingle and it was a lot better than ring of kerry. our guide was professional and funny and we learnt a lot but nothing can compare to the amazing scenery on slea head. would advise taking a tour instead of driving. those roads were wild. thanks pattywagon

I returned an hour ago from Our Dingle Peninsula day trip on a Paddywagon.....other than the peninsula’s beauty, which I have seen a few months ago- today’s experience was awful from Beginning to end. Advertised as first come first serve in seating, my husband and I arrived very early and waited to board - only to find out the tour had originated elsewhere- unknown to us. We were first but not first. The inside of our bus was filthy and reeked of stale cigarette smoke. Our driver, while nice enough, looked as if he had been out all night/and his uniform unkempt and dirty. There was no guide on board and I listened to 5 hours of static from the sound system. No schedule was advertised, and I returned over an hour later than anticipated. My email correspondence , even prior to The tour, was poorly managed in response time. I stopped at the local office to request some form of reasonable compensation- I was told PW never refunds their complaints (they must have many). Choose another tour company for your tour.