Overall great experience. Here are some tips and overall comments: * I booked way in advance and followed up periodically to make sure we were will still set and reserved. Very prompt response, always. * The pickup is OUTSIDE of the port. You walk through the building to the parking lots, then leave through the second set of gates to the street. This was not clear and very confusing because other drivers were waiting right outside the port building with signs. The company should have communicated that better. Additionally, our driver didn’t have a sign at all, and didn’t speak English. We walked to his van at one point and he wasn’t inside of it. We then waited another 30 minutes after a ton of stressful phone calls and he finally drove over to us. We missed 40 minutes standing around outside, and this is the reason for 4 stars instead of 5. * the van was very clean and nice, with seatbelts. * There was no water. Bring water. Seville is hot. * our guide, Concha, was amazing and so knowledgeable and friendly. * I should have researched Seville better and customized more. Entry tickets are not included, so plan for that and buy tickets in advance for cathedral and Alcazar. * the suggested itinerary is wonderful, but jam packed. I suggest you pick your highlights and customize with the company in advance. We missed Alcazar, and that probably would have been my top choice. We went to Cathedral, I definitely recommend. The driver drove us around downtown while Concha explained the plazas and buildings, I recommend. We took a walk through the Jewish corridor. I also recommend. Plan to stop for coffee/a bite to eat and WATER. That is not on the suggested itinerary, but needed. * Since we had to be back to ship by 430, and there were 9 of us (5 were kids/tweens), we couldn’t cram everything in. If you are in a similar situation, I recommend a drive to see the sites and plaza quick stop, Alcazar, Jewish corridor walk, and quick run through the Cathedral. Seville has a very rich history. There is so much to do and see!!

Great guide, professional driver in pristine car, excellent responsiveness to what we wanted to do, overall outstanding!