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Tenerife City View hop On hop Off bus & train tour provided by Tenerife City View Hop on Hop off bus & tourist train

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Tenerife City View hop On hop Off bus & train tour

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US$24.54
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2 adults
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Overview
Important Information
Inclusions
  • All taxes, fees and handling charges
  • Local taxes
Exclusions
  • Meals
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Additional Info
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Children must be accompanied by an adult
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
15Reviews
2Q&A
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Roy C wrote a review Mar 2020
Stourbridge, United Kingdom153 contributions61 helpful votes
Thought that we understood everything that we were told but felt that the commentary didn't match the map. Wanted to get off at Stop 4 on the map but found that Stop numbers not mentioned on bus and we were past Stop 4 before we realised. Got off at Palmetum, which we loved but
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Date of experience: March 2020
Helpful
Response from luciagarcia980, Directora Comercial at Tenerife City View hop On hop Off bus & train tour
Responded 2 weeks ago
Sentimos la confusión que le hayamos podido ocasionar al mencionar el nombre de cada parada, en lugar de su número. Y lamentamos no haber podido ayudarle para que le reembolsasen el importe de la entrada del Palmetum en el momento, ya que no informó de lo sucedido a nuestras comerciales, ni tampoco, presentó el cupón gratuito de su tique de viajero al personal de la recepción del Palmetum. Le agradecemos su comentario que nos ayuda a mejorar.
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Betty wrote a review Feb 2020
Ellesmere Port, United Kingdom94 contributions44 helpful votes
We used this bus service for the whole day and it is a great idea as you see all the sights.Really enjoyed the day got off at the gardens and walked down to the next bus stop it was do handy. Staff on the whole were very friendly but the young driver we had at first was
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Date of experience: February 2020
Helpful
Response from luciagarcia980, Commercial director at Tenerife City View hop On hop Off bus & train tour
Responded 13 Feb 2020
We appreciate your visit and we are glad you enjoyed in our tourist bus and train. we apologize because the strong calima of these days interfered the correct reception of the audio signal.
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bobx77 wrote a review Jan 2020
Florida1,835 contribution130 helpful votes
It's all a bit uncoordinated :-( The train waited for 20 minutes for starting the tour; and when we went back to the plaza de espana, there was a bus waiting. But the train stopped on a remote place, so the bus was gone. The bus-tour covers the basics; but when the explication
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Date of experience: December 2019
Helpful
Response from luciagarcia980, Commercial director at Tenerife City View hop On hop Off bus & train tour
Responded 29 Jan 2020
Dear Costumer, Thank you, your feedback ist very important for us. We regret the inconveniences during your tour and we apologize because the audioguide music bothered you. We regret that you did not time to go on the tourist bus you saw when you passed. Indeed at the main stop the tourist train starts the route every 25 minutes to meet its frequency and its stop is 40 metres from the tourist bus stop We apologize once again and thank you for your comments, this will help us to improve our service. Best regards
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Roxylynn M wrote a review Jan 2020
12 contributions
Poor Not a whole lot to it for the price .....Not value for money by any means Descriptions didn’t tie up with locations ..........left waiting up to 45 min for a bus Communication was very poor we were left sitting on a bus for 30 minutes as they neglected to tell us to
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Date of experience: January 2020
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Response from luciagarcia980, Commercial director at Tenerife City View hop On hop Off bus & train tour
Responded 14 Jan 2020
Dear Costumer, We deeply regret the inconvenience during your visit and we apologize because you could not enjoy your trip in our tourist bus. The frequency of the tourist bus is every 20 minutes but it depends on the traffic jams in the city and during Christmas time the circulation is slowed down by the large number of vehicles that circulate, affects our frequency. Our transfer from one bus to another is done always at moment to avoid unnecessary waiting for our passengers and we do not understand what happened in your case, so we sincerely apologize. We apologize once again and thank you for your comments, this will help us to improve our service. Best regards
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ScotchMissed wrote a review Dec 2019
Scotland1,237 contribution229 helpful votes
+6
The tour ticket covers the bus and "train" The bus tour audio was informative, but so much more could have been done in terms of giving the history of the city, as well as pointing out the various landmarks. My headphones kept breaking in and out, so the experience was spoilt
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Date of experience: December 2019
Helpful
Response from luciagarcia980, Commercial director at Tenerife City View hop On hop Off bus & train tour
Responded 13 Feb 2020
We appreciate your suggestion about the content of our audio guide that we inform the author of the content We regret that you do not make the visit on the tourist train because the experience is worth it and it is included in the price of your ticket, but certainly, the frequency of departure is every 25 minutes.
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Key Details
  • Plaza De España-km0, Tenerife Auditorium (Auditorio de Tenerife), and 39 more
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