Tours and Tickets

Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage provided by Hammam Al Andalus Madrid

Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage

Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage
4
Book in advance
from
£72.49
per adult
Tour snapshot
Duration:
1h 30m
Taking Covid-19 safety measures
Group size:
22
Near public transportation
Ticket type:
Mobile
  • Duration:
    1h 30m
  • Taking Covid-19 safety measures
  • Group size:
    22
  • Near public transportation
  • Ticket type:
    Mobile
About
Seek serenity at Madrid’s Arabian baths, Hamman Al Ándalus, and spend your time relaxing body, soul and mind! The zen-like oasis with candle-lit walkways boasts three thermal plunge pools and a steam room – all decorated in resplendent Arabian décor. Spend time in the baths, relaxing and sipping on mint tea, and then head to the Aroma Corner for a 45-minute massage by your expert masseuse.
Know before you go
  • Duration: 1h 30m
  • Mobile tickets accepted
Cancellation policy
  • All sales are final and incur 100% cancellation penalties.
What to expect
  • Make your own way to Madrid’s Hamman Al Ándalus and descend into the subterranean cistern that promises peace. Built by Moors in the medieval ages, the luxurious baths have been used by locals as a relaxing refuge for centuries.  Enjoy luxurious leisure when you step inside the beautiful baths; designed according to an Arabian theme, the baths feature candle-lit walkways, ambient chambers and soothing waters. Sip refreshing mint tea and cooling water as you submerge yourself in a thermal bath, then plunge into the ice-cold depths of a cold pool to revitalize your senses.  Inhale the soothing aromas of the steam room then stroll to the Aroma Corner for your mesmerizing massage. Upgrade to double the time of your massage and enjoy an exfoliating body scrub proven to re-energize and smooth skin.  Refresh in the lavish shower facilities then emerge from the baths feeling idyllic and invigorated.
Know before you go
  • Duration: 1h 30m
  • Mobile tickets accepted
Cancellation policy
  • All sales are final and incur 100% cancellation penalties.
What to expect
  • Make your own way to Madrid’s Hamman Al Ándalus and descend into the subterranean cistern that promises peace. Built by Moors in the medieval ages, the luxurious baths have been used by locals as a relaxing refuge for centuries.  Enjoy luxurious leisure when you step inside the beautiful baths; designed according to an Arabian theme, the baths feature candle-lit walkways, ambient chambers and soothing waters. Sip refreshing mint tea and cooling water as you submerge yourself in a thermal bath, then plunge into the ice-cold depths of a cold pool to revitalize your senses.  Inhale the soothing aromas of the steam room then stroll to the Aroma Corner for your mesmerizing massage. Upgrade to double the time of your massage and enjoy an exfoliating body scrub proven to re-energize and smooth skin.  Refresh in the lavish shower facilities then emerge from the baths feeling idyllic and invigorated.
Need help booking?
Call the number below and use the product code: 5823ARABATHS
Call +44 12 2492 8241
Important information
Inclusions
  • Arab Baths session at Hamman Al Ándalus (Different duration and inclusions vary depending on option selected)
  • Unlimited mint tea and water
  • Towel and hairdryer
  • Massage
  • Shower gel, shampoo and comb
Exclusions
  • Food
  • Hotel pickup and drop-off
Duration
1h 30m
Departure details
  • C. de Atocha, 14, 28012 Madrid, Spain Directions: Closest Metro Station is Puerta del Sol.
Additional information
  • You must bring your own bathing suit for the Arabian baths
  • Minimum age: 5 years
  • Please note: Please contact the local supplier to confirm the exact start time of your hammam experience.
  • Not wheelchair accessible
  • Near public transportation
  • Most travellers can participate
  • This tour/activity will have a maximum of 22 travellers
Inclusions
  • Arab Baths session at Hamman Al Ándalus (Different duration and inclusions vary depending on option selected)
  • Unlimited mint tea and water
  • Towel and hairdryer
  • Massage
  • Shower gel, shampoo and comb
Exclusions
  • Food
  • Hotel pickup and drop-off
Departure details
  • C. de Atocha, 14, 28012 Madrid, Spain Directions: Closest Metro Station is Puerta del Sol.
Duration
1h 30m
Return details
  • Returns to original departure point
Additional information
  • You must bring your own bathing suit for the Arabian baths
  • Minimum age: 5 years
  • Please note: Please contact the local supplier to confirm the exact start time of your hammam experience.
  • Not wheelchair accessible
  • Near public transportation
  • Most travellers can participate
  • This tour/activity will have a maximum of 22 travellers
Travel safe during COVID-19
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Contactless payment for gratuities and add-ons
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Face masks required for travellers in public areas
  • Social distancing enforced throughout experience
  • Face masks provided for travellers

4.0
27 reviews
Excellent
13
Very good
7
Average
2
Poor
3
Terrible
2

Renita
Madrid, Spain3 contributions
I delayed posting this review, to give the management an opportunity to address my feedback... But after emailing to them on the 8th December and 20 days later... No acknowledgement... I see it fit to share publicly our experience...

On Sunday 6th December @20:00, I made a reservation for two people for Midra 60... This was an anniversary celebration gift for my husband and I...

On receipt of the reservation email, it informed us to be at reception at 19:30 for dress room formalities... AT NO POINT was it stipulated that the appointment starts at 19:30... On walking in... The lady said our treatment starts now 19:35 and showed us to the changing rooms... There were delays in the changing rooms... From access to the toilet and time to change into our bathing costumes, taking us about 10 minutes to get out... I AM NOT IN AGREEMENT WITH THE THERAPY starting the moment we walk pass the curtains but instead on arrival at the actual hammam or at 20:00 as indicated from the reservation made...

Further to that the website advises hammam bath 45 min, FOLLOWED By body scrub, foam and massage... Mint tea included... The head Therapist or host dressed in white, did not even tell us the formalities of which or what treatments would be happening and what time... She lacked in communicating clearly and showing us the facility services and how the pools work or if we were even first time visitors... She simply indicated to go downstairs, after exiting the change rooms. On arriving downstairs, we enter into the pools, barely 5 minutes in when the massage therapists come to look for us saying we are suppose to be with them... No one explained this to us... So we were under the assumption we had 45 min in the pools... From this moment on everyone was in a rush... Also it makes no sense to have a body scrub, foam wash and oil massage and then enter the hammam pools... entering into them with the body oils... Where is the hygiene in this... And the point to wash off the oil and then open up pores again... With all of this being said... We went along despite sharing our objections and confusion from what is outlined in the website with the massage therapists... And we were simply hoping that this doesn't dip into the time in the pools later... But of course it did... As we only got 20 minutes in the pools later... Before being summoned by the head lady... And after sharing with her that it can't be time up... She argued that it is what it is... from the starts at 19:35 and now it was 21:05... And we can take it up with them upstairs... She exercised NO CUSTOMER CENTRICITY... 

The hammam experience can be much more enjoyable... If you take into account the pitfalls of our experience... The massage therapists were amazing... And the pools and setting look amazing too... But the head lady... Should be sent on a workshop to speak with people better and communicate clearly with everyone on what to expect... She should've also pointed out where to have the famous mint tea... As we had none... And the time of 90 minutes should kick in when we enter the hammam... Also there should be clocks around so we can see the time in and across each activity... Or wrist bands to track entry into the hammam showing time and across each treatment... I share with you my feedback in the hope that you will make changes for future clients to have a better experience...

This post was emailed directly to the complaints department and NO ONE contacted us in this regard... This shows and tells me that even the management lacks in customer centricity... Extremely disappointed in the lack of accountability by the management...

Written 28 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hammam Al Andal... M
Dear Renita, As we have talked on the phone on the 28th December, we apologize again for the delay on getting back to you. We are sorry we didnt get your review per e mail. We apreciate your comment and take note of your considerations. We are truly sorry you couldnt have a great Hammam experience. Thank you for letting us know. Regards
Written 4 January 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

davidhX7409ZP
Madrid, Spain13 contributions
Jan 2020 • Friends
This is a very unique experience and I loved it. The baths and sauna are not over populated and you feel not having to fight for room. A word of caution, the cold plunge bath takes your breath away lol. But it optional.
I found the lighting and music so relaxing and sets a very calm mood. The mint tea that’s offered is very nice too. I recommend this as a calming effect and thorough relaxing time.
Written 16 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hammam Al Andal... M
Dear davidhX7409ZP, we would like to thank you for taking your time leaving us your wonderful review about your experience with us. As you well said our lighting, music, environment and also our mint tea help you get a really relaxing and calming mood. In addition to our cold plunge bath (as you said, it could take your breath away), we also have a warm and hot plunge baths and a steam room. We really hope to see you again soon enjoying a new relaxing experience. Best regards.
Written 17 February 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

David W
Salford, UK164 contributions
Jan 2020
We booked a 45 minute massage with use of the thermal baths and we were not disappointed. The staff were friendly and the decor is amazing with a relaxed quiet atmosphere, We had a relaxing 30 minuets in the candle lit heated pools before we were collected for our massages. The massage was very good and we floated out of the spa nice and relaxed. I recommend you pre book so and arrive 30 minutes before you selected massage time.
Written 27 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hammam Al Andal... M
Dear David We would like to thank you for leaving such a good review, an we are very glad to know that you had such a good experience. As you well described our bath has a quiet and relaxed atmosphere illuminated by candles and scented with eastern aromas. We hope to see you again soon. Best regards
Written 29 January 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

ashlee224
Huntington Beach, CA51 contributions
Jul 2019
I found this place amazing. After you get changed into your swimsuit and head downstairs, there's a shower area. Then you walk into a world of mist, the rush and tinkling of running water, heat and cool pressing and gliding across your skin, and many enticing scents. The staff was very helpful and kind, the place beautiful and well-kept. There was also free, self-serve mint tea which was delicious. I absolutely loved the experience and highly recommend it.
Written 5 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Ashlee224, We would like to thank you for taking your time to leave us your wonderful review about your experience with us. We are so glad to know you have enjoyed so much and we really love the way you have described our Bath and its atmosphere. We appreciate that customers like you care about the small details and our staff's work; and thanks to this kind of positive comments help us to improve day by day. We hope to see you again soon. Best regards.
Written 6 August 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

YN89
Johannesburg, South Africa34 contributions
Beautiful place, very peaceful and tranquil environment. It was immediately relaxing. The baths, whilst not entirely private, are sort of separated so their semi-private. They also limit the amount of people at each stage so it’s never too busy. The massage was also great. The best we’ve experienced by far. The perfect way to end our trip. We didn’t have our phones with us so we couldn’t take any pictures but it was even better than the images on the website! Well worth it.
Written 22 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear YN89, We would like to thank you for taking your time leaving us a comment about your experience with us. We are glad to know you have really enjoyed it, our baths and our relaxing massage service. We have three plunge pools with different temperatures, a steam room and a relaxing area where you could taste our mint tea and massages services which make an incredible environment. Our baths are also illumintaed by candles and our special esences make you travel to an exotic and faraway place. As you said, visiting our Hammam is the best way to end a trip in Madrid!! We hope to see you again soon. Best regards.
Written 24 June 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

JuliaAisha
UK3 contributions
May 2019 • Friends
Booking process was a bit confusing and vague, turned up at the wrong time and they couldn't fit us in for 2 hours. The actual experience was wonderful once in there, lovely ambience in the pools, with sounds, great tea and excellent massage.
Written 18 May 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear JuliaAisha, We would like to thank you for taking your time leaving us a comment. We have different ways to make a booking with us, but we recommend you to book directly by phone because someone could help you at the right moment. Anyway, we send your opinion to our marketing department in order to improve our online booking website. We appreciate you have enjoyed your time with us. We hope to see you soon. Best regards.
Written 21 May 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Hammam Al Andalus Madrid
C T
C T
00
A great experience
A very good experience. I weared a mask during all the experience, following the rules. It was okay, even in the ho
DY K
DY K
00
A perfect way to wrap up your day in Madrid
Truly a relaxing experience. Having walked for the entire day, I literally fell asleep while in the bath. So soothi
moisesdlfc
moisesdlfc
00
Haven of peace
From the moment you walk through the door this place is a haven of peace. Classic Arab baths, without eccentricitie
beatrizm115
beatrizm115
00
First time in a Hamman
What a beautiful place, the ambiance is wonderful and the people working there are really kind and give you a first
debackerpaul
debackerpaul
00
Point of no return
Price/quality does not match. It is a tourist thing. The steam room wasn’t functioning at the start so the skin was
alopius
alopius
00
Great chillout place
The hot baths are fantastic and the service is 1st rate, I had a 30 min massage which was so relaxing.
happypam13
happypam13
00
Relax and Unwind!
Spent our final morning in Madrid here. Nice way to relax and unwind after a few days of fun and before our flight.
mduval2
mduval2
00
A perfect day of relaxation!
Hamman Al Andalus, Madrid, was our favorite part of visiting Madrid. The facilities were peaceful and clean. The te
Zephyr88
Zephyr88
00
A Little Oasis in the Middle of the Busy City
When I lived in Madrid I was on the search for thermal baths. I found Hammam and frequented it many times. I also
EctoplasmFantasia
EctoplasmFantasia
00
Great massage!
The massage I had here was exceptional. I had the 45 Middas experience. It’s very central and comparatively priced
anon2152018
anon2152018
00
Relaxing, Refreshing and worth repeating
From start to finish service was professional, polite and attentive. Ambience superb, Hammam authentic experience.
danas898
danas898
00
Best Way to End a Trip!!!
We were on our last day of a 3 week trip and decided to make it a day to relax before the trip back to the west coa
NikkiP846
NikkiP846
00
Amazing experience
Our first hammam experience was just amazing. We meet Franklin on arrival who provided all the information required
Fiona D
Fiona D
00
Pure Heaven
The ambiance at the spa was very relaxing and quiet. There are several temperature-controlled thermal pools, we ci
trips4pleasure
trips4pleasure
00
relaxing place near plaza mayor
the place is very nice, clean and well equipped. in 2 steps you are in a magic arabian atmosphere. The massage is a
Frequently Asked Questions about Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage

Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage price starts from £72.03. Discover and book Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage on Tripadvisor

Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage cancellation policy: All sales are final and incur 100% cancellation penalties. Discover and book Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage on Tripadvisor

Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage is hosted by Hammam Al Andalus Madrid. Read reviews, discover additonal experiences or contact Hammam Al Andalus Madrid on Tripadvisor. Discover and book Arabian Baths Experience at Madrid's Hammam Al Ándalus with 45 minutes massage on Tripadvisor