I've been studying in Madrid for five months now and I would say this is the #1 thing you must do if you are visiting/living in Madrid. I've been twice and have loved my experience so much. Today I went with my three friends and they were also just as obsessed. The services have such a huge price range, and so if you pick a shorter service (we did Mimma 15) and kind of a random time (Thursday at 2pm) you can get the whole experience for under 60 euros. It's insane. Everything about the experience was incredibly lush, relaxing and memorable. You begin by spending a full hour in the baths of varying temperature, a steam room, a cold plunge and area to drink the most amazing hot tea. I would definitely reccommend getting a 30 min+ massage as it will include a traditional hammam scrub + amazing massage. Everyone there is so kind, special shoutout to the beautiful tall woman with bangs who led us through the whole process, I wish I remembered her name! Seriously, this melted away any of the over stimulation and stress I had been feeling more than any other spa experience I've ever had. A must do!

This was my first hammam experience and boy did it not disappoint. I had an amazing time soaking in the hot water bath and attempting to cold plunge my body in the cold bath. I went with a friend who loved the steam room, it was a bit too much for me. The kessa (exfoliation) was very relaxing and they even give you the glove they use as a keepsake. The massage - amazing - I just wish it had been longer. Next time I’m definitely going for an extended massage.

No photos allowed, so I can't show pictures. A relaxing experience. There are not many different stations, but there are some beautiful and peaceful warm pools.

It was a great experience, my first time and definitely not my last. Very calm atmosphere and the place was easy to find in the city. Loved the blower at the dressing rooms.

Relaxing baths, massage and nice staff. At this point I come once a year, if it ever gets cheaper, I will be there more! ;-)

Average experience only the massage by Irene was good. Smelly corridors, claustrophobic ambience created by crowded small pools and inadequate changing rooms. It wasn’t the relaxing experience promised and paid for.

Having been to several other branches of this business, I had high expectations. The welcome wasn’t anything like we’d experienced before (in a bad way) but the pools were OK. Decent massage. What really let this place down was when it came to the ‘your time’s up’ moment when you’re herded out. Maybe ten men all schlepped off to the small changing room with a measly three showers. Not enough space to sit and get changed. I can imagine prisoners in jails have more space. The experience doesn’t match the cost. We mentioned this on our way out only to hear “we’ll share your feedback”. Choose somewhere else.

One of the best massages ever !! The place is really relaxing beautiful . The service is great and it helps get you in the right mood, but the massage was THE best! The masseuse's name was Mercedes, really amazing !

This is a beautiful, tranquil and relaxing sanctuary offering a magical respite from the bustling streets of Madrid. I enhanced the bath experience with a 30 min massage and my masseuse was excellent. I felt completely refreshed and my tired feet were ready to continue exploring this beautiful city.

Very disappointing! Scrubbing without peeling with cold water on a smelly wooden bed full of bacteria. Unprofessional massage, even though I asked hard, the therapist continued to caress. Not worth the considerable amount I paid. The height of insolence was that they told me that the duration was an hour and a half and they took us out after an hour and a quarter, I didn't have time to enter the pools. As soon as I entered the sauna the lady yelled at me to get out because the time was up. I drew the manager's attention, she cheekily replied "excellent" It is better to donate the money and not have such a terrible experience!

We were excited to visit here after a wonderful experience at the Granada location. I’m not sure how the same brand can be so different. The Madrid location was great upon entry, the staff were friendly and helpful. The steam room was fantastic. It has a very quiet steamer and you can barely see your hand in front of your face it’s so steamy. But the water in the medium temperature pool looked cloudy, the hot pool wasn’t very hot, the cold pool wasn’t very cold, and no one was enforcing the “silent” rule. Our massages were the real disappointment. I was not asked my preference for pressure. It was as if the masseurs were racing to see who could “massage” everything first, rubbing so fast and vigorously like they were trying to start a fire. There was a LOT of oil. We left sore and disturbed instead of relaxed and calm.

Wonderfully relaxing experience. There are three baths/pools: cool, medium, and warm, plus a steam room. We loved switching between the baths. We chose the Mydra massage option - the Kessa stone massage was not what we were expecting compared to the US but was a fabulous exfoliation instead. Ending with the relaxing massage was perfect. We were so happy we booked this on our last evening in Madrid to unwind after tons of walking. Book in advance because they will sell out!

I visited this spa while visiting Madrid. I have been to spas similar to this, and this spa did not disappoint. The water baths were warm and relaxing, the steam room was nice, the warm tea was soothing and the massage with oils was divine!

Excellent, relaxing place and warm atmosphere. Go at your own pace between the different rooms. Cold pool a little difficult to get into compared to the others. Massage is not in a private room but shared with other guests, but really professional masseuse, great technique.

Not sure how one could consider the experience relaxing with the amount of noise there is: not only people (it wasn’t even a busy day), but the ventilation system is incredibly noisy (that, or their white noise machine is way too high). Also, the massage hurt and left my back very sore, so much that I had to take painkillers to be able to sleep (and for context, I haven’t had back pain lasting more than one hour in years). The place and the workers are nice, though, and the pools are not that bad.