Tours and Tickets

In-person local arrival assistant from Train Station to Venice Italy City Center provided by Prontopia Venice

In-person local arrival assistant from Train Station to Venice Italy City Center

In-person local arrival assistant from Train Station to Venice Italy City Center
5
Book in advance
from
£34.38
per group (up to 8)
Reserve now & pay later: Save your spot free of charge with flexible booking.
Free cancellation
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
Tour snapshot
Duration:
30–90 minutes
Taking Covid-19 safety measures
Wheelchair accessible
Ticket type:
Mobile
Free cancellation
  • Duration:
    30–90 minutes
  • Taking Covid-19 safety measures
  • Wheelchair accessible
  • Ticket type:
    Mobile
  • Free cancellation
About
Venice Italy can be a difficult city to navigate. With in-person door-to-door assistance getting from the train station to Venice city center, you will save time and money getting to your lodging or guided tour meeting point easily, and minimize the stress of unfamiliar territory. Arrive to Venice stress-free with help getting where you need to go from friendly locals who enjoy sharing tips and tricks about all the things they love about their city along the way.
Know before you go
  • Duration: 30-90 minutes
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
What to expect
Know before you go
  • Duration: 30-90 minutes
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Need help booking?
Call the number below and use the product code: 173030P1
Important information
Inclusions
  • In-person help from a Local Assistant, fluent in English and local language
Exclusions
  • vaporetto (water ferry) or water taxi fees not included
Duration
30–90 minutes
Departure details
  • Traveller pickup is offered.
  • We meet our travelers at the Venice Train Station
  • Other:
  • Stazione di Venezia Santa Lucia, 30121 Venice, Metropolitan City of Venice, Italy Once your purchase is complete, we will send you complete contact information (phone number, email address, etc.) for our local operator to organize pick-up arrangements and confirm your pick-up time.
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travellers can participate
  • This is a private tour/activity. Only your group will participate
Inclusions
  • In-person help from a Local Assistant, fluent in English and local language
Exclusions
  • vaporetto (water ferry) or water taxi fees not included
Departure details
  • Traveller pickup is offered.
  • We meet our travelers at the Venice Train Station
  • Other:
  • Stazione di Venezia Santa Lucia, 30121 Venice, Metropolitan City of Venice, Italy Once your purchase is complete, we will send you complete contact information (phone number, email address, etc.) for our local operator to organize pick-up arrangements and confirm your pick-up time.
Duration
30–90 minutes
Return details
  • Returns to original departure point
Additional information
  • Confirmation will be received at time of booking
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Most travellers can participate
  • This is a private tour/activity. Only your group will participate
Travel safe during COVID-19
What you can expect during your visit
  • Guides required to regularly wash hands
  • Social distancing enforced throughout experience
  • Contactless payment for gratuities and add-ons
What you can expect during your visit
  • Guides required to regularly wash hands
  • Social distancing enforced throughout experience
  • Contactless payment for gratuities and add-ons
  • Face masks required for guides in public areas
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

5.0
5 reviews
Excellent
5
Very good
0
Average
0
Poor
0
Terrible
0

dawsaw
West Linn, OR5 contributions
Sep 2019
We are so happy we booked the local assistance arrival to help us get to our hotel in Venice. Lettcia was friendly and helped us get a water transport to the area where our hotel was located at the San Marco stop. She helped us buy the tickets for the water transfer, and walked us to our hotel all the while giving us tips on sightseeing in Venice.
I highly recommend this service!
Written 27 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Passenger37800824194
Thank you for your kind review. The Prontopia team loves helping visitors have a stress free arrival so that the enjoyment of your trip can start right away! We hope to see you again one day soon along your travels.
Written 28 September 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Olivia S
1 contribution
Dec 2019 • Solo
I took a quick trip to Venice in December and, knowing I'm directionally challenged and Venice is a confusing labyrinth of a city, booked a local through Prontopia to help me get to my hotel from the Piazzale Roma. My local, Daniela, was extremely helpful - she reached out to me through WhatsApp before my trip to inform me where and what time to meet her. When I got to Venice, I met her around 7:00PM, so it was dark when we were walking. She pointed out landmarks to help me remember general directions, and the next day even texted me to ask if I'd like her to draw a map to get me back to the Piazzale. If you are traveling alone or don't feel comfortable when you visit Venice for the first time, I would highly recommend using this service. They are also always open to any texts/emails with questions throughout your stay, so it's definitely worth it.
Written 22 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Passenger37800824194
We appreciate your review, Olivia! It is always our pleasure to help welcome visitors arrive stress-free and enjoy the city from minute 1. Have a lovely holiday.
Written 23 December 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Justin R
Corsham, UK23 contributions
Oct 2019
This service is worth every penny, and outside of what the service offers our particular guide Marco was absolutely brilliant, advising me in advance that there was a national transport strike and reworking our plans etc.

Having arrived at central Venice on Friday at 9pm, I am confident I would still be looking for my hotel 48hrs later if it had not been for Marco.
He guided us on foot and pointed out land marks for us to use on the return journey.
Chatted through and showed us some good restaurants/ places to grab some great food views just off the tourist hot spots, and even sent through some google map links of key sites/ restaurants he recommended.

For the unitiated Venice can be very confusing and certainly late at night, and this was a fantastic resource and use of money.. would not hesitate to recommend and would like ot take the opportunity again to thank Marco for his help and assistance, a young man who will go very far in the world- thank you
Written 27 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Passenger37800824194
Thank you for your thoughtful review, Justin. We are so pleased we could be of help to you during your visit to Venice, especially during the chaos of a transport strike. The Prontopia Team hopes to see you again on your travels soon! You can find Prontopia in Florence, Rome, Barcelona, and Naples as well.
Written 5 November 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

dnath2017
Minneapolis, MN2 contributions
May 2019 • Couples
I couldn’t be more excited to leave this review. Venice was so confusing (and charming) and Prontopia was invaluable. I would not recommend visiting without this!
Written 29 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Passenger37800824194
Thank you for your kind review. We love helping travelers enjoy the most out of their time in the city by getting where you need to go easily!
Written 30 July 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Karen K
Santa Barbara, CA2 contributions
Jul 2019 • Family
We are so glad we booked this service. We arrived at 7 pm to Venice train station. Guia was so friendly and helpful and we were really relieved to be able to easily reach out Airbnb apartment for check-in quickly so that we did not have to pay the extra 30 euro fee for checkin after 8 pm. Basically, using this service paid for itself! As a family traveling with 3 hungry children it was a relief to get where we need to go and not have to worry about problems with a delayed arrival, and for Guia’s trusted local advice on what to do for dinner
Written 25 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Passenger37800824194
Thank you for your kind review. It was a pleasure to be of help to your family.
Written 27 July 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Prontopia Venice
MayerlingMignon
MayerlingMignon
00
Nelli was great but …..
Nelli the water taxi was very fast and very beautiful with a very helpful driver. This was necessary because I hav
Frequently Asked Questions about In-person local arrival assistant from Train Station to Venice Italy City Center

In-person local arrival assistant from Train Station to Venice Italy City Center price starts from £33.88. Discover and book In-person local arrival assistant from Train Station to Venice Italy City Center on Tripadvisor

In-person local arrival assistant from Train Station to Venice Italy City Center cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book In-person local arrival assistant from Train Station to Venice Italy City Center on Tripadvisor

In-person local arrival assistant from Train Station to Venice Italy City Center is hosted by Prontopia Venice. Read reviews, discover additonal experiences or contact Prontopia Venice on Tripadvisor. Discover and book In-person local arrival assistant from Train Station to Venice Italy City Center on Tripadvisor