All of our drivers are professional drivers providing service with decent quality. Our service customer team will provide you with assistance before, during until the end of the trip.
Key competitive advantages:
• Fixed price for airport services without any surprise
• Greeting service at the arrival gate of the airport with name card of the client
• Bilingual drivers who can speak both English and local language
• Multilingual customer service providing 7/24 assistance - English, French and Mandarin
• 10 minutes free waiting time
• Tracking flight status and adjusting the planning of the driver in case there is a serious delay of the flight at no cost
• Free cancellation up to 24 hours of the pick-up service
Other highlights:
- Our customer service team is 7/24 available on WeChat, Lines, and WhatsApp and offers assistance in English, Chinese and French.
- In case that there is a serious delay in your flight, we will adjust our planning and arrange new driver for your service.
- After 60 minutes of free waiting time, our driver will call you to double check with you about your presence.
Information required for service booking:
- Flight number
- Pick-up time
- Number of passengers
- Destination address
- Information written on the name card while picking up the clients at the arrival gate in the airport
