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Port of Melbourne and Docklands Sightseeing Cruise provided by Melbourne River Cruises

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Port of Melbourne and Docklands Sightseeing Cruise

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COVID-19 update: See the added health and safety measures this experience is taking.Read more
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From
£15.11
Date
2 adults
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Travel safe during COVID-19
What you can expect during this experience
  • Guides required to regularly wash hands
  • Gear/equipment sanitized between use
  • Hand sanitizer available to travellers and staff
  • Regularly sanitized high-traffic areas
  • Regular temperature checks for staff
  • Temperature checks for tour participants upon arrival
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Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Overview
Important Information
Departure Point
Melbourne River Cruises, Berth 2, Southbank Promenade, Southbank VIC 3006, Australia
Duration
1h
Return Details
Returns to original departure point
Inclusions
  • Tea and Coffee
  • Live commentary on board
Exclusions
  • Hotel pickup and drop-off
  • No food or drinks are sold on board
  • Gratuities
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Additional Info
  • Confirmation will be received at time of booking
  • Cruise duration times are approximate and subject to change, often due to tides and river traffic
  • Cruise direction and timetable subject to tidal conditions and river closures
  • The boat is completely enclosed and windowed so that passengers won't be subject to the elements
  • Restroom available on board
  • Not wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Most travellers can participate
  • This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
  • This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund
  • This tour/activity will have a maximum of 10 travellers
Cancellation Policy
For a full refund, cancel at least 24 hours in advance of the start date of the experience.
36Reviews
4Q&A
Traveller rating
  • 7
  • 3
  • 2
  • 2
  • 3
Traveller type
Time of year
Language
Popular mentions
Mats N wrote a review Mar 2020
Porvoo, Finland216 contributions90 helpful votes
First they arrived 15 minutes late that ment that the other group got a hour and 15 min tour , which means we got a 45 min tour instead of one hour so they would stay on time. Doesnt matter so much because there was nothing to see and the crew was bored, one of them almost fell
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Date of experience: March 2020
1 Helpful vote
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Response from MRCTeam, Marketing Intern at Port of Melbourne and Docklands Sightseeing Cruise
Responded 12 Mar 2020
Dear Mats, thank you for taking your precious time out to share your experience. We apologise for not matching your expectations. We would let you know that we are looking into your issue so that we can deliver a more fascinating experience next time. Again, thank you for your feedback!
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HardyWhite wrote a review Feb 2020
Banstead, United Kingdom14 contributions16 helpful votes
The trip was overpriced, the captain’s commentary was lacklustre and to top it all he requested that we (the only 2 remaining passengers on the boat) disembark with everyone else at a stop earlier than where we got on citing a failed engine. 10 mins later we watched the boat
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1 Helpful vote
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Response from MRCTeam, Marketing Intern at Port of Melbourne and Docklands Sightseeing Cruise
Responded 12 Mar 2020
Dear Sir or Madam, thank you for sharing your feedback with us. We are sorry that this situation had occurred to you. We always aim to deliver an exceptional level of service to our customer and we are gutted in missing your marks. Thank you for bringing this issue to our attention. We are striving to resolve the problem so this does not happen again. If there is any further issue or enquiry, please send us an email at info@melbcruises.com.au or simply contact our office at (03) 8610 2600. Thank you.
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Nawal A wrote a review Jan 2020
Sydney Olympic Park, Australia5 contributions4 helpful votes
The boat was old and not very clean or inviting. The voice documentary was of a very poor quality. E were inside and didn’t understand a word. Not that they could help this one bit the river was very dirty. I wouldn’t do it again.
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Date of experience: January 2020
1 Helpful vote
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Response from MRCTeam, Marketing Intern at Port of Melbourne and Docklands Sightseeing Cruise
Responded 12 Mar 2020
Dear Sir or Madam, thank you for sharing your experience. We apologise for not matching your expectations. We also would like to let you know that we are constantly seeking ways to renovate our cruise ships to make it more welcoming. Your feedback is precious to us in making this work. We would appreciate another chance o earn your business. Please let us know when you're boarding wih us again next time. You may reach us anytime at (03) 8610 2600 or at info@melbcruises.com.au. Again, thank you for your feedback!
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daedalus18 wrote a review Dec 2019
2 contributions2 helpful votes
A fun way to start a visit to Melbourne, and get a nice introduction to the City. They cruise you through the heart of the CBD, down to the Port/Docklands, with witty tour guide banter along the way. Our kids thoroughly enjoyed it (far more than I’d expected them to), and may
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Date of experience: November 2019
1 Helpful vote
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Response from MRCTeam, Marketing Intern at Port of Melbourne and Docklands Sightseeing Cruise
Responded 19 Mar 2020
Hi customer, we really appreciate you spending your precious time sharing your experience with us. We are also pleased to hear that you had enjoyed our cruise. We are working very hard to keep this up and improving our standards of service from time to time. We would love to see you coming back!
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ktm6days wrote a review Jul 2019
Nicholson, Australia18 contributions3 helpful votes
The cruise departed at 7pm for a 2 hour cruise and fireworks display. Found the boat easy to locate , staff were friendly and plenty of seating on board. Music and lights on board to add to the atmosphere. We cruised along seeing the lights of Melbourne before returning to
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Date of experience: June 2019
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About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Melbourne River Cruises
NurulAisyahH1
00
highly recommended
the food was amazing! and the staff also very friendly. next time, I will bring my friends and family.
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52julieB
00
pleasant evening river cruise and dinner
so- taken me a while to write this review. In fact all of my reviews of our trip to Australia in January 2020.A lit
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810reneem
00
Ms Renee Martin
Had a wonderful time on board and the trip up and down the Yarra River was one I'll remember forever. Staff on boar
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Gwendoline B
00
Perfect Venue for Saturday Night Dinner
Had a wonderful dinner cruise from Berth 1, Southbank BVD. Staff were, professional and warm at the same time prov
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619jeffry
00
Take a trip down the Yarra
It's worthwhile taking a cruise down the Yarra and across Port Phillip Bay to Williamstown. Williamstown was once V
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619jeffry
00
Across the Bay to Williamstown
Williamstown was once Victoria's principle port but now it's a bayside suburb. . The cruise down the Yarra River an
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Wayne_L_Burgess
00
Anniversary Dinner
We spent an evening on the Spirit of Melbourne to celebrate our wedding anniversary and we had a loverly relaxing e
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920bee
00
Great Day.
We were on the ferry from Southgate to Williamstown early March departed 2.00pm. We just wanted to pass on our than
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Mickyboydb
00
Day Out
Saw the river trips advertised got the tickets and got on board fantastic river trip takes an hour full Commentary
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ankibjohansson
00
Cruise?
The food and service was really great. There was hardly no cruising though due to the tide... We moved 500 meters t
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Scenic81957
00
Mundane and below average
Most exciting part of the tour was at the start when an altercation between a number of old ladies one of whom had
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Kathy B
00
Fun
We love anything on the water, so we were excited to experience a new city this way. The food was good, and the ser
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chelle1983
00
Terrible service
Disgusting service received this morning by the man at the Berth 2 kiosk and Daniel. Having already done the Dock
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HatishMayer
00
Great Outdoors Lifestyle
It's Australia ... you can't go wrong! That's the short & long of it. My favourite country without any doubt. Need
Read more
Whatnxt
00
Amazing
A special girls evening, this dinner cruise lived up to expectations. Food was fantastic, the staff very attentiv
Read more
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Frequently Asked Questions about Port of Melbourne and Docklands Sightseeing Cruise