Tours and Tickets

Auschwitz-Birkenau Memorial & Museum Guided Tour from Krakow provided by Hello Cracow

Auschwitz-Birkenau Memorial & Museum Guided Tour from Krakow

Auschwitz-Birkenau Memorial & Museum Guided Tour from Krakow
5
Book in advance
from
£34.46
per adult
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
About
Visit Auschwitz-Birkenau, the largest Nazi concentration camp from World War II. Learn about the machinery of mass extermination and pay tribute to thousands of victims who died there.
Know before you go
  • Duration: 6-7 hours
  • Mobile tickets accepted
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English, French
Know before you go
  • Duration: 6-7 hours
  • Mobile tickets accepted
Available languages
English, French
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Need help booking?
Call the number below and use the product code: 55893P2
Call +44 12 2492 8241
Important information
Inclusions
  • English-speaking driver or tour leader
  • English or French-speaking and licensed guide in Auschwitz and Birkenau
  • Door-to-door transportation (free hotel or apartment pick-up and drop off)
  • Insurance
  • Professional help in case of any issue
  • Transportation by van or minibus
  • Entrance fees
  • Headset to hear the live guide (in the first camp only)
  • Entry/Admission - Państwowe Muzeum Auschwitz-Birkenau
Exclusions
  • Food and drinks
Duration
6–7 hours
Departure details
  • Traveller pickup is offered.
  • Pick-up and drop off at your hotel or apartment. Due to a new policy (from April 1, 2020) at the Auschwitz Museum, your pickup time may vary. The usual pick up time - 6:30-13:00 am. It will be confirmed up to 72-hours before the tour.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Additional information
  • Not wheelchair accessible
  • You will be informed of the exact time when the tour starts at least one or two days before the tour
  • Please note you are not permitted to enter the Auschwitz-Birkenau Museum with large bags or backpacks. The maximum size permitted is 30cm x 20cm x 10cm. Between visiting the Auschwitz and Birkenau camps, there is not enough time for lunch, so please bring a snack or something to eat with you if you think you will get hungry.
  • Infant seats available
  • There is not enough time for lunch between your visits to the Auschwitz and Birkenau camps, so please bring a snack or something to eat if you think you will get hungry.
  • Most travellers can participate
  • As per the requirements of Auschwitz-Birkenau Memorial and Museum, all participants are required to provide their full name and contact details as part of the booking.
  • Entrance may be refused if the name provided on the booking is not identical to the name on the ID provided when entering.
  • Owing to the requirements, all tickets to the museum are non-refundable. Please consider your purchase carefully.
  • If your child is less than 150cm tall, please inform the supplier so that a child seat can be arranged.
  • Be prepared to go through a security check in order to enter Auschwitz-Birkenau.
  • This tour/activity will have a maximum of 30 travellers
Inclusions
  • English-speaking driver or tour leader
  • English or French-speaking and licensed guide in Auschwitz and Birkenau
  • Door-to-door transportation (free hotel or apartment pick-up and drop off)
  • Insurance
  • Professional help in case of any issue
  • Transportation by van or minibus
  • Entrance fees
  • Headset to hear the live guide (in the first camp only)
  • Entry/Admission - Państwowe Muzeum Auschwitz-Birkenau
Exclusions
  • Food and drinks
Departure details
  • Traveller pickup is offered.
  • Pick-up and drop off at your hotel or apartment. Due to a new policy (from April 1, 2020) at the Auschwitz Museum, your pickup time may vary. The usual pick up time - 6:30-13:00 am. It will be confirmed up to 72-hours before the tour.
  • Hotel pickup is offered. View the hotel list on our checkout page to see if yours is included among the pickup points.
Duration
6–7 hours
Return details
  • Returns to original departure point
Additional information
  • Not wheelchair accessible
  • You will be informed of the exact time when the tour starts at least one or two days before the tour
  • Please note you are not permitted to enter the Auschwitz-Birkenau Museum with large bags or backpacks. The maximum size permitted is 30cm x 20cm x 10cm. Between visiting the Auschwitz and Birkenau camps, there is not enough time for lunch, so please bring a snack or something to eat with you if you think you will get hungry.
  • Infant seats available
  • There is not enough time for lunch between your visits to the Auschwitz and Birkenau camps, so please bring a snack or something to eat if you think you will get hungry.
  • Most travellers can participate
  • As per the requirements of Auschwitz-Birkenau Memorial and Museum, all participants are required to provide their full name and contact details as part of the booking.
  • Entrance may be refused if the name provided on the booking is not identical to the name on the ID provided when entering.
  • Owing to the requirements, all tickets to the museum are non-refundable. Please consider your purchase carefully.
  • If your child is less than 150cm tall, please inform the supplier so that a child seat can be arranged.
  • Be prepared to go through a security check in order to enter Auschwitz-Birkenau.
  • This tour/activity will have a maximum of 30 travellers
Travel safe during COVID-19
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Temperature checks for tour participants upon arrival
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Face masks required for travellers in public areas
Itinerary
  • You'll get picked up
    See Important Information for details
  • 1
    Krakow
    Stop: 1 minute
    See details
  • 2
    Panstwowe Muzeum Auschwitz-Birkenau
    Stop: 3 hours - Admission included
    See details
  • 3
    Krakow
    Stop: 1 minute
    See details
  • You'll return to the starting point
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5.0
14 reviews
Excellent
13
Very good
1
Average
0
Poor
0
Terrible
0

Angela S
Nottingham, UK2 contributions
Tours and transfers
Sep 2020
This was very well arranged, they contact you to confirm pick up time and let you know if they will be slightly early/late. The cars were very clean and tidy, they explained everything about what will happen on arrival at the events and were very friendly, helpful and talkative. I highly recommend using this company. We also used this firm to do the salt mine tour and our transfers to and from the airport. Thank you lads, you helped us have an even better holiday.
Written 4 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Joanne B
2 contributions
Fantastic all round experience
Aug 2020 • Friends
Couldn't fault the whole experience. Picked up on time, very friendly driver and lovely comfy transport. Guide was very knowledgeable and her English was wonderful. Then a nice relaxing ride back to the apartment. If the lovely Colin from Liverpool hadn't done such a good job we may have missed out.
Written 25 August 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hellocracow
Thank you for your feedback! Have a lovely day and visit us soon!
Written 26 August 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Mmal
2 contributions
Hello Crakow
Jan 2020 • Friends
We used Hello Crakow for our airport transfers and for a trip for Auschwitz. The drivers were prompt and friendly and their prices were very reasonable for our group of 10. Our drivers to and from Auschwitz were particularly helpful, providing us with extra information about Auschwitz and about the general area. They also gave us great dinner recommendations. I couldn’t recommend Hello Crakow enough. Thanks again 😃
Written 15 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hellocracow
Thank you for your feedback! It was a pleasure to cooperate with you. You are always welcome in Krakow!
Written 16 January 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Isabel S.
Berlin, Germany26 contributions
Auschwitz-Birkenau Memorial and Museum Tour from Krakow
Oct 2019
A friend and I booked this experience to Auschwitz, thinking it would be best to have a fully-informed guide to tell us about the extremely important history of the concentration camp. We were not wrong. The camp itself does not have much information on display, much of it simply there to look at and experience. Our guide, Marek (Michael), was the one who truly brought out the meaning and history of this tragic place. He was very straightforward and didn't make light of any of the information he was telling. The way he retold the stories of Auschwitz was very objective, but not in a way where he seemed desensitized to the gravity. The transportation was also wonderful. Pick-up was prompt, the drive was pleasant, and he offered several times to grab some water, food, or go to the restroom. It was a very pleasant experience in terms of the organization of the tour itself, even if the content of the tour of Auschwitz and Birkenau are extremely grave.
Written 21 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

CHSA55
Scotland, UK1 contribution
Best Experience EVER!!!!!
Aug 2019 • Couples
Me and my other half booked up with Hello Cracow for our trip to Auschwitz/Birkenau & the Salt Mine in the same day! Our driver went by the name of Patryk! He was the best driver we have ever had! Picked us up bang on time in the morning, got us to Auschwitz in quick time, gave us loads of information about our journey on the way to Auschwitz, made sure we knew exactly where we needed to go, picked us up after Auschwitz was done and took us to Birkenau and then again showed us exactly where we needed to go. After Birkenau was done he once again picked us up and took us to the JewishRamp (Which isn't part of the official Auschwitz Tour, but he took us anyway!) He really did go the extra mile for us! After this he took us to the Salt Mine which was our final destination for the trip, and this was a fantastic way to end the trip before Patryk took us back to our hotel! Whilst in the car on the way to every destination Patryk was kind, talkitive and respectful in everyway! Also his English was top notch! Would highly recommend anyone looking to use Hello Cracow to use Patryk! I can assure you, you won't be disappointed!
Written 19 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hellocracow
Thank you for such a positive review. We are happy to hear that our services met your expectations. We hope you had a wonderful time in Kraków and you'll visit Poland again! Best Regards, Hello Cracow Team
Written 26 August 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

marie_derry
Cannock, UK197 contributions
Amazing Experience
Jul 2019
We used this tour company to do our trip to Auschwitz and also for our airport transfers having been recommended by someone to use them. We were very happy with the service this company provided and would definitely recommend them to others particularly as they were cheaper than a lot of other companies who we considered using. The vehicles they used were all new and very comfortable and both drivers we used were very friendly and helpful.
Auschwitz itself was an amazing experience and would recommend it to everyone travelling to Krakow. We had plenty of time before, during and after the visit to go to the toilet or get something to eat or drink which was great and made it not feel too rushed. We also got back at a great time back to our hotel where the driver recommended the restaurant next door and we had a great lunch there too.
Written 8 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
hellocracow
Thank you for such a positive feedback! We are happy to hear that our services met your expectations. See you next time! Best regards, Hello Cracow Team
Written 26 August 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

clivetwooaks
Wokingham, UK273 contributions
No time to pause
Jul 2019 • Solo
The problem with the tour of Auschwitz is it's just too short. There are so many people to "process", I felt "herded" from one room to the next. The one thing you want on a visit to this extraordinary memorial is time to reflect. There wasn't even time to take photos. Agnes, our guide, is very knowledgeable and her English is fine. But she basically never stopped walking. Slowly, yes, but you have to keep up to hear her commentary: if she gets more than one room ahead, the signal starts to break up. So don't go if you want time to take it all in. The only way to do that would be to get one of the few entry tickets without a guide that are available by booking WELL (i.e. months) in advance through the official website, and that only let you in early in the morning or late in the afternoon. And then, of course, you don't get any commentary, so you need a guide book to read about what you are seeing in each room. And you can't ask questions. In my opinion, they need to have self-guided commentaries that let you go at your own pace and start and stop the narration yourself. But I'm sure that would mean fewer people being allowed in, as everyone would take longer to absorb this extraordinary place. But maybe quality is more important than quantity in this case. The Birkenau section of the tour is better because there are no exhibits as such, so you are just walking through the camp, with its mostly ruined buildings and its moving multi-faith memorial. But it's quite a lot of walking (you go from one end of the camp to the other and back again), and apart from at the memorial and one hut, you are on the move most of the time. None of this is the fault of Hello Cracow, whose tour is, I'm sure, as good as any (unless there are tours that give you longer at Auschwitz). The minibus was good, and the driver friendly; the fact that he drove a little too fast for my comfort was compensated for by our having time to visit a railway ramp where a couple of cattle wagons from the period are kept on display. The seclusion and quiet were a welcome change from the bustle of the Auschwitz tour itself.
Written 24 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Joni K
3 contributions
Daytrip from Krakow to Auschwitz-Birkenau
Jul 2019 • Couples
Excellent trip, very well organized. Driver was nice person and took care of everything, told also different facts during driving. Car was modern, clean and aur conditioned. Everything was also very well organized in museum, overally nice and easy trip to participate. All staff with good english.
Written 17 July 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jaspersuk
6 contributions
Amazing company
May 2019 • Family
We were a group of 8 who were recommended this company by our air b n b host who arranged it for us. They did both airport runs. Full day trip to the camps and mine. After how good it was we asked if they could arrange a schindlers museum trip for us. Which was amazing thanks to Michal. We were expecting to be picked up and drop off at the museum and taken back after. Turns out this tour was an tour all around the ghetto and to a Plaszow camp. Michal was clearly passionate about his subject and showed us places we never knew existed. Totally different experience to Auschwitz so pleased with the day. We will be returning to Poland and we will be using and promoting them to our friends.
Written 2 June 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Melanie N
Gloucester, UK39 contributions
Excellent tour
May 2019 • Couples
We chose the private car tour. Our driver Alex was friendly and knowledgeable. They were on time and everything work seamlessly. Would definitely recommend
Written 12 May 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 14
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Hello Cracow
Paul H
Paul H
00
Superb company.
These guys were recommended by our rental apartment owner. Communication was excellent and the y proved to be very
georginarowsell15
georginarowsell15
00
The best Taxi service in Krakow!
This is our second visit using this company to visit Auschwitz/Berkenau and the Salt mines and we can’t rate them h
J4556ROrobertj
J4556ROrobertj
00
Rob & Dawn Krakow Trip
The Plaszow visit was very interesting and walking on the grounds of a former camp was fascinating. This camp is de
T4032NWjohnr
T4032NWjohnr
00
Plaszów and Schindler Sites
Excellent guide Paulina gave us a harrowing account of the terrible events of 1939 to 1945 in the places where they
CarolG2144
CarolG2144
00
Krakow 3 day visit
We were transferred to and from the airport and all a very good price and a good english speaking driver. We had ou
ivettesotovelez
ivettesotovelez
00
Excellent Service
We took the Plaszow and Schindler's sites tours. Service was excellent. On time, very personal, and the guides we
486barbier
486barbier
00
Great airport transfer.
We recently used hellocracow for an airport transfer into Kraków old town. The service was great so we booked again
edeln2017
edeln2017
00
5 star service
From the moment they picked us up in the airport they were so friendly and professional. We thourly enjoyed the dif
scp5421
scp5421
00
First rate tour with Michael
I was really surprised by the lack of Plaszow tours offered in Krakow, and was very grateful to finally come across
katapult07
katapult07
00
Auschwitz-Birkenau
Our tour was with Hello Cracow. Our driver picked us up on time in a very comfy Mercedes van seating 6 of us, Patri
debt379
debt379
00
Highly recommended tour of Schindler sites & Plaszow Concentration Camp
A really interesting & informative tour around the Podgorze Ghetto, Schindler sites & Plaszow - highly recommended
jmartinez27
jmartinez27
00
Excellent tour with excellent guides!
Last Wednesday July 10th me and my wife went on the Plaszow and Schindler's sites tour with your company. I want t
Neil706
Neil706
00
Fabulous service
We were recommended hello Cracow by our Airbnb host, she booked our return trip from the airport as well as Auschwi
sugasphinx
sugasphinx
00
Auschwitz-Birkenau and the Salt Mines
We had a private minibus tour lead by Michal(sp?). We arrived in the town of Oswiecim a little early so we managed
Deirdre G
Deirdre G
00
Weekend visit to Krakow
Excellent, excellent company. Booked trips for Auschwitz, the salt mines and airport transfers. Marek and all the d
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Auschwitz-Birkenau Memorial & Museum Guided Tour from Krakow price starts from £34.36. Discover and book Auschwitz-Birkenau Memorial & Museum Guided Tour from Krakow on Tripadvisor

Auschwitz-Birkenau Memorial & Museum Guided Tour from Krakow cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Auschwitz-Birkenau Memorial & Museum Guided Tour from Krakow on Tripadvisor

Auschwitz-Birkenau Memorial & Museum Guided Tour from Krakow is hosted by Hello Cracow. Read reviews, discover additonal experiences or contact Hello Cracow on Tripadvisor. Discover and book Auschwitz-Birkenau Memorial & Museum Guided Tour from Krakow on Tripadvisor