If you have ordered a transfer from the airport, please let us know the flight number. The driver will arrive at the airport in advance and will be waiting for you with a sign with your name. You will receive a free map of Krakow. The driver will take you to your hotel or apartment in Krakow within 1-1.5 hours depending on the traffic on the highway.
If you order a transfer from Krakow to the Katowice airport, then keep in mind that you need to be at the airport two hours before departure. The driver will pick you up at the address specified when booking the transfer, 3.5 hours before flight departure.
Do not worry if your flight to Katowice is delayed. The driver will wait for you as much time as necessary.