THIS IS NOT A HOP ON HOP OF BUS AS WE KNOW IT I would like bring to your attention that the hop on hop of Bus tour in Budapest City was very disappointing. We, my Wife and I managed to board the on and of bus in the morning when the Bus was absolutely packed. Standing was very packed also, you could not move. We love exploring City’s in the World, discover their history and viewing the Structures. On the Bus we have seen nothing of that. We could not plug in for commentary. Every stop we had the officials pushed more people on the bus. The lady announcer even cried with the pressure that was put on her. She told the officials no more people and still more came aboard. It was very unpleasant, it seems the people selling the tickets want to make as much as possible, must be a bonus system. If it was not for the tourism coming to Budapest, you would not have that business. Instead of looking after the people that come to visit this city it seems the money is more important. We disembarked of the bus at number 1 station to discuss the inconvenience that we witnessed on the bus, with either the Owner or Manager also asked for a refund. The answer was a firm no. Why not get on the Bus again was the answer. We have other plans, we have wasted all morning. He also advised that there is no guarantee that you will get a seat. I then asked where does it say that. After him looking to find where that was. He pointed it out to me in a brochure. I mentioned that we did not receive the brochure until we got on the bus and secondly the print was so small and getting pushed around with other guests it was impossible to even look at the brochure. We actually did hop on the bus mid next morning as we did not want to waste the expense for the ticket purchased. The issue was exactly the same on that day with people standing and getting pushed around. Pictures enclosed for both days. I also pointed out that to the person I spoke with that our stay was very short. We have been on many ON and OFF buses in the past, once the seats were taken no more passengers were allowed on the bus and that was always great. I would certainly NOT recommend to visit your Hop on Red Bus in Budapest. My recommendation to this revue is a big Zero. I have discussed that with my Friends and Family that are traveling in the same area, they will certainly not be boarding your busses. I look forward to your comments. Kind regards Albert Kramer Mob. 0418 927640 email. albert@kramerkramer.com.au

This bus tour is well worth the money. Would have rated a five but experience with one of the employees is reflected in rating. but overall this bus tour is great. You get to see all the top attractions in a short period of time. I had one day to knock out all of the must sees in Budapest. And this tour allowed me to do so. Don’t think twice do it.

We visited Budapest during the COVID pandemic. There was no communication from the bus company regarding cancellation of service etc. The day we did go- bus was clean and pleasant but communication was a real let down

A bit crowded, even in the off season, so I don't dare to imagine what it must be like in the peak of the high season. It's a nice way to see the city at night, especially if you get a seat on the upper deck.

We had a ball, travelling around on the Big Bus. The staff were very friendly. On the bus you were spoilt by personal headsets with great commentary

We did the full package with the hop on/off bus during the day, a Danube cruise, Buda Castle, and a night bus tour. The daytime bus was good and we were able to see pretty much all of the sights. The Danube cruise was disappointing because the boat did not turn so everyone could get pictures of the Chain bridge and Parliament building, so we all had to run around if we wanted pictures. The night bus tour had the same recordings as the day tour and there was only a brief photo stop at Fisherman's bastion area. We would have been better off walking to get nighttime photos. Also, the castle bus that is part of Big Bus does not operate as many buses as the official castle tour bus, so we spent a lot of time waiting for a bus because the buses were always full.

Once accept the number of people trying to sell us sight seeing tours We found this service excellent value for money, linking into their app we were able to track bus locations and reduce waiting times, by traveling on there bus we were able to see many fàmous sights

We didn’t plan much before our trip, so we just book a bus tour! It was better than what I expected. We bought a package of Budapest and Vienna. We were happy we did that. Traveling in winter could make you sick if you stayed outdoor for too long. Staying on Big Tour buses can let you stay in a warm place while seeing different places! The narratives are great too, we learned a lot from listening to them.

I've tried many hop on hop off tours in many cities around the world. Some are not value for money, and some are even a waste of time, but this one in Budapest was OK. The Deluxe Ticket gets you three days, plus a walking tour, boat tour and night tour. The red route was best, but the castle route (using much smaller buses) was full meaning that you had to wait for several buses to pass before you could get on one. We even ended up walking part of the tour so that we didn't waste any time.

Bought the tickets on line and downloaded the ap (which is fantastic providing live updates of next bus and navigation to stops as well as info on sites / attractions). Sadly, the number of people trying to use the buses was so great that it was often not possible to get on the first bus (even if you were first at the stop) and the staff at the stops did nothing to organise a queue / regulate who got on - preferring to sell yet more tickets (probably chasing sales commission?). Ended up walking most of the time as unable to use the bus. The night tour was even worse! Got there early as advised - no organisation until 20 mins before - at which point the person on duty organised a queue, but kept putting pretty girls and friends at the front. Ended up in a poor seat, despite being the 3rd person there 45 minutes early. Wouldn’t have mattered, the bus quickly steamed up so no one could see anything anyway. They really need to organise better (or hire staff with less testosterone!). Not worth the wait.

The real bottom line has been anyone big bus is there, their operation is just more squared away. With city sight seeing you feel like cattle at the cheap farm. Go big bus, you well be glad you did.

Very easy to see Budapest. Hop on hop off. Just keep your receipt, you'll need it get on each time. Plan to start early and you can see all the major points of interest.

December must be quiet as I bought a day ticket and was upgraded to two days. These tours are my go to in every city and this one was good. Buses were regular and staff friendly. The absolute highlight was the walking tour with Koop. Very knowledgeable and friendly. That said I am always disappointed with prerecorded commentary and this was no exception. There is so much more that a guide would give you. Boat trip with silver line was ok. This time the tape was misaligned with where we were and there was more music than commentary. Why? I can get all the music I want at home. Still overall it was a success

This is a very pleasant way of seeing Budapest at night all lit up. Last just over an hour with basic commentary but gives you a great idea of where everything is. We just did the basic cruise that was included in the ticket which was perfect for our tired legs after a hard days sight seeing. It’s also a great thing to do if you arrive in the afternoon and don’t really have time for much else. Good value for the ticket price.

Great tour around Budapest, hop off at anytime. Did buy a two day pass which was useful,. The boat ride was nice in the evening to see every where lit up.