Tours and Tickets

9-Line Zipline Experience provided by The Umauma Experience

9-Line Zipline Experience
5
Book in advance
from £144.33 per adult
Free Cancellation up to 24 hours in advance
Travel safe during COVID-19
Last updated: 3 Jul 2020
A note from 9-Line Zipline Experience
Face covering is required where social distancing is not possible.
What you can expect during your visit
Regular temperature checks for staff
Regularly sanitised high-traffic areas
Guides required to regularly wash hands
What you can expect during your visit
Regular temperature checks for staff
Regularly sanitised high-traffic areas
Guides required to regularly wash hands
Hand sanitiser available to travellers and staff
Transportation vehicles regularly sanitised
Contactless payment for gratuities and add-ons
Face masks required for guides in public areas
Paid stay-at-home policy for staff with symptoms
Gear/equipment sanitised between use
Face masks required for travellers in public areas
Social distancing enforced throughout experience
About
Know before you go
  • Duration: 2h 30m
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
Know before you go
  • Duration: 2h 30m
  • Mobile tickets accepted
  • Instant confirmation
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Guest will drive up to our location and check-in at our Visitor Center. Next, a staff member will call the group together and go over a brief orientation. Once done, the staff member will walk the tour a short distance to the gear-up area. There, the tour will meet their guide, go over a brief safety orientation, get into their gear and load up into vans. Our drivers will then take the guests to the top of our property where they will go over a final safety speech and then proceed down our 9-Line guided course. The final line ends at the Visitor Center where the guest checked in. This tour can take 2-2.5 hours depending on the size of the group and the weather.
Need help booking?
Call the number below and use the product code: 26811P1
Call +44 12 2492 8241
Important information
Inclusions
Expertise of professional guides
Exclusions
Gratuities
Duration
2h 30m
Departure details
31-313 Old Mamalahoa Hwy, Hakalau, HI 96710, USA Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.
Inclusions
Expertise of professional guides
Exclusions
Gratuities
Departure details
31-313 Old Mamalahoa Hwy, Hakalau, HI 96710, USA Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.
Duration
2h 30m
Return details
Returns to original departure point
Additional information
Confirmation will be received at time of booking
Children must be accompanied by an adult
Must be 4-years-of-age or older to zip
Guests not zipping but accompanied by 2 or more paying zippers may access the garden and waterfalls for free
No refunds will be issued for no-shows or late arrivals
Zipping requires closed-toe shoes
Not recommended for pregnant women or people with back or neck problems.
Involves a small amount of walking on uneven surfaces
Weight limits: minimum 35 lbs; maximum 275 lbs
Not wheelchair accessible
Travellers should have a moderate physical fitness level
This experience requires good weather. If it’s cancelled due to poor weather, you’ll be offered a different date or a full refund
This tour/activity will have a maximum of 20 travellers
Popular mentions

5.0
294 reviews
Excellent
272
Very good
15
Average
4
Poor
2
Terrible
1

Vincent I P
4 contributions
Absolutely Loved it!
Jun 2021 • Family
Absolutely amazing and I must if your in the big island. The guides were fun and engaging, hilarious at times and made for this to be a tremendous experience for me and my family.
Written 13 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Kirk Yosick
1 contribution
Awesome Experience!
Jun 2021
This is our 2nd time on the Big Island booking experiences with Umauma Experience and both times were excellent. Very professionally run, friendly guides and an overall wonderful experience. Not the cheapest option, but well worth it!
Written 12 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

ShanaSLC
Morgan, UT17 contributions
Great Experience!
May 2021
This was one of the highlights of our trip to the Big Island! The guides were great, very safe, and efficient. It was a well-designed course. Our kids were nervous, and the first zipline was a short, low one that built their comfort and confidence. A couple of lines in, the guides taught us how to flip upside down, which was a blast! The scenery was amazing and there was a nice variety in the ziplines. Our youngest son didn't have enough weight to make it all the way to the end on a couple of lines, and it was very entertaining to watch the guides retrieve him. (They flip upside down and run on the line!) Overall, great experience, highly recommend!
Written 9 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

catsweetman
5 contributions
Amazing Beauty from the ziplines
Jun 2021
My favorite part of this experience was actually watching my friend have such a great experience! She really needed a vacation and had never zip lined before. The beauty of the zip line trails is unsurpassed. I loved observing the waterfalls, the cattle, the trees! The guides were so amazing - I remember one name, which was Micah and I apologize, there was so much going on that I did not retain the other names. The young lady guide with the dark hair was amazing on the zip line, doing fun looking tricks and was as sweet a person as you can hope to meet. All of our guides were really cool, fun and yet still professional.
Written 9 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Sherri C
League City, TX3 contributions
Awesome Zip Line Experience!
Had a fabulous experience zip lining with our 3 teenage boys. It was our first zip line experience. Our guides were wonderful! Very friendly, knowledgeable and made everyone feel at ease and comfortable. We even zip lined upside down and hands free with some encouragement. The views were great! We would highly recommended.
Written 7 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

CHRISTINE B
Coral Springs, FL9 contributions
HIGHLY RECOMMEND FOR FAMILIES WITH TEENS
Awesome fun! Guides were so friendly and helpful and our teens deemed it one of the most fun days of their lives! the zip lining was gorgeous and thrilling!
Written 5 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Gena R
Boulder, CO4 contributions
Family trip
May 2021
Lively crew, engaging and supportive. I have a bum knee, and this was perfect for me. Stairs and hills are manageable. Walking downhill is my pain point. Took the entire family. Aloha, mahala to all
Written 3 June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Chiara Martellucci
Florence, Italy7 contributions
Upside down zip-lines … just great!
May 2021 • Couples
We had a great start of the day ziplining at Umama! The 2nd and 4th lines are great with awesome views of the waterfalls! Our guides fought us how to zip line upside down which was super fun! Truly enjoyed!
Written 28 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

traveltheplanet58
Jacksonville FL31 contributions
Just do it!
We had a great experience and lots of fun.
Guides and staff are very professional, friendly and always put safety first.
Written 24 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

windowfilmsrus
1 contribution
Nice experience
May 2021
The first four zip lines are tandem, meaning two people zip side by side at one time. One of the guides told us the contractor was too lazy to add second lines on #'s 5-9, so those are all solo.

This whole experience could be improved with one change: make the zip lining groups smaller. Our group had 21 participants, which made for longggggg waits. I suggest Umauma cap the groups at 10 people. Because of the wait times, my favorite lines were 5, 6, and 7, which are one right after the other; you just stop long enough to have the guide help you re-position yourself for the next line.

The long wait times diluted the experience for me and my group, but that's really the only negative thing about Umauma.
Written 23 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Showing results 1-10 of 292
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: The Umauma Experience
TrippinBallzz
TrippinBallzz
00
Got short changed, only 1 half the trail was available at full cost! Buyer beware, one of many tourist traps on Hawaii
Emma and Sydney were awesome hostess! The poor review is on the upper management’s failure to either allow for canc
Donna S
Donna S
00
We had a great time!
I would highly recommend the Umauma Experience for a fun time. Everyone was so friendly and nothing was scary.
qiangguoty
qiangguoty
00
Not recommended
The ATV driving itself was fun; however it is a really bad idea for the company to decide it will be more fun to dr
U4926IItimm
U4926IItimm
00
Zipline great, be the driver of the ATV if you want a "great experience"
ATV experience at Umauma Falls disappointing-Shawna and I rode in back of 4 seater. Very rough and uncomfortable. W
RoadTrippers_11
RoadTrippers_11
00
Zipping and Dipping
Absolutely a fabulous experience! Zipping through the rain forest was so much fun! The highlight was the dip in the
sydneyhibbard
sydneyhibbard
00
Amazing!!!
My husband and I had so much fun on the zip line tour!!! The scenery was incredibly beautiful, the staff was hilari
Rhea M
Rhea M
00
Highly Recommend!
Loved this experience! Great guides, long and high zips, and beautiful views. Would definitely recommend! Yummy l
Camper265102
Camper265102
00
Great time & friendly staff
My boyfriend and I had a great time on the ATV experience. The staff was extremely friendly! When I didn’t feel com
skylermcclure
skylermcclure
00
So much fun!
Loved the ziplining experience! The views over the waterfalls were awesome and ziplining was so much fun. It was my
priscillathao
priscillathao
00
Would recommend!!!
My family and I had such a great experience doing the Zip and Dip package. Our tour guides were so welcoming and fr
C3532GVrebeccab
C3532GVrebeccab
00
Picturesque zip line course
We had an amazing day zip lining at Umauma. They taught us to zip upside-down to make it more exciting. We soared o
Melissa P
Melissa P
00
Amazing!
Beautiful scenery and great guides! Definitely the best part of our time in Hilo. Would definitely do again!
shallialdred
shallialdred
00
Amazing!
We had so much fun zip-lining at Umauma! Our guides were all awesome and hilarious! We felt safe and had a blast. P
Camaromelt
Camaromelt
00
Not worth the cost or time
The ATV experience just zig zagged the property. It didn't take you on an experience. Just seemed like an after tho
Matthew D
Matthew D
00
Overall Wonderful Experience!
I had a blast at the Umauma Experience Zip Line! This was my first time zip lining and I wasn't sure what to expec
Frequently Asked Questions about 9-Line Zipline Experience

9-Line Zipline Experience price starts from £141.25. Discover and book 9-Line Zipline Experience on Tripadvisor

9-Line Zipline Experience cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book 9-Line Zipline Experience on Tripadvisor

9-Line Zipline Experience is hosted by The Umauma Experience. Read reviews, discover additonal experiences or contact The Umauma Experience on Tripadvisor. Discover and book 9-Line Zipline Experience on Tripadvisor

On average, this experience will take approximately 2h 30m. Discover and book 9-Line Zipline Experience on Tripadvisor