Tours and Tickets

9-Line Zip-N-Dip Experience provided by The Umauma Experience

LIKELY TO SELL OUT*

9-Line Zip-N-Dip Experience

9-Line Zip-N-Dip Experience
5
Book in advance
from
£249.32
per adult
94% of travellers recommend this experience
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
Free cancellation
Not sure? You can cancel this booking up to 24 hours in advance for a full refund.
Tour snapshot
Duration:
4h
Taking Covid-19 safety measures
Group size:
20
Ticket type:
Mobile
Free cancellation
  • Duration:
    4h
  • Taking Covid-19 safety measures
  • Group size:
    20
  • Ticket type:
    Mobile
  • Free cancellation
About
Know before you go
  • Duration: 4h
  • Mobile tickets accepted
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Available languages
English
What to expect
Know before you go
  • Duration: 4h
  • Mobile tickets accepted
Available languages
English
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Need help booking?
Call the number below and use the product code: 26811P2
Important information
Inclusions
  • Professional guides
  • Picnic lunch
  • Use of kayaks and stand-up paddleboards
Exclusions
  • Gratuities
Duration
4h
Departure details
  • 31-313 Old Mamalahoa Hwy, Hakalau, HI 96710, USA Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.
Additional information
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Guests not zipping but accompanied by 2 or more paying zippers, may access the park's garden and waterfalls for free
  • Must be 4-years-old or above to zip
  • No refunds given for no-shows and late arrivals
  • Ziplining requires closed-toe shoes
  • Zipline not recommended for pregnant women or people with back or neck problems
  • Involves a small amount of walking
  • Weight limits: minimum 35 lbs; maximum 275 lbs
  • Subject to good weather. In the case of poor weather you will have the option of an alternative tour date or full refund
  • Infants must sit on laps
  • Most travellers can participate
  • This tour/activity will have a maximum of 20 travellers
Inclusions
  • Professional guides
  • Picnic lunch
  • Use of kayaks and stand-up paddleboards
Exclusions
  • Gratuities
Departure details
  • 31-313 Old Mamalahoa Hwy, Hakalau, HI 96710, USA Check-In time is 45 minutes prior to tour time. Umauma Falls Zipline Experience Visitor Center For directions, call 808-930-9477 and press 1 for directions from Kona/Waimea. And 2 for directions from Hilo/Saddle Road.
Duration
4h
Return details
  • Returns to original departure point
Additional information
  • Not wheelchair accessible
  • Children must be accompanied by an adult
  • Guests not zipping but accompanied by 2 or more paying zippers, may access the park's garden and waterfalls for free
  • Must be 4-years-old or above to zip
  • No refunds given for no-shows and late arrivals
  • Ziplining requires closed-toe shoes
  • Zipline not recommended for pregnant women or people with back or neck problems
  • Involves a small amount of walking
  • Weight limits: minimum 35 lbs; maximum 275 lbs
  • Subject to good weather. In the case of poor weather you will have the option of an alternative tour date or full refund
  • Infants must sit on laps
  • Most travellers can participate
  • This tour/activity will have a maximum of 20 travellers
Travel safe during COVID-19
Last updated: 3 Jul 2020
A note from 9-Line Zip-N-Dip Experience
Face covering is required where social distancing is not possible.
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
What you can expect during your visit
  • Regular temperature checks for staff
  • Regularly sanitised high-traffic areas
  • Guides required to regularly wash hands
  • Hand sanitiser available to travellers and staff
  • Transportation vehicles regularly sanitised
  • Contactless payment for gratuities and add-ons
  • Face masks required for guides in public areas
  • Paid stay-at-home policy for staff with symptoms
  • Gear/equipment sanitised between use
  • Face masks required for travellers in public areas
  • Social distancing enforced throughout experience
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
90 reviews
Excellent
83
Very good
2
Average
2
Poor
1
Terrible
2

Julianne K
1 contribution
Jun 2021
My family and I (including 4 kids) went ziplining on 6/25/2021, and I can't say enough good things about our tour guides. Unfortunately we can't remember all of their names (other than Isaiah), but they all did OUTSTANDING. It definitely takes a really special type of person to do this job, and our guides blew all expectations out of the water. They even were even calming, helpful, playful, and engaging with my crazy-hyper/scared 10 year old. I can't say enough good things, and they all deserve raises :)

(6/25/2021 @ 10:00am)
Written 2 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lisa M
Prescott, AZ3 contributions
Feb 2021 • Couples
Wow, just wow! The entire experience was amazing. Spectacular views of river, waterfalls and ocean. Very clean and well maintained. The walking bridge was super cool. But the staff was honestly the most enjoyable we've ever come across. Thank you Kelly, Skippy and Wendy (even the newbies)!! Our group felt so loved and you all are super knowledgeable and just hilarious. We can't thank you enough! Until next time
Written 13 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

shreyley
6 contributions
Nov 2021
Everyone was very friendly, we got a lot of information ahead of time so I felt prepared, and it was super fun!

The "dip" afterwards was a nice way to relax after the ziplining adventure. I thought they kept a good pace.

Would definitely recommend it.

It was relatively rainy throughout our ziplining experience but I almost thought that that was better. It was less hot that way and the forest still looked beautiful.
Written 7 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Morri F
8 contributions
Oct 2021
Very expensive for what we received! We paid 252 per person for 11 people and were only able to do 4 out of 9 lines plus no “dip” portion because of rain. They only refunded $50 per person even though we missed more than half the experience. I also found out this was on the side of the island where it rains a lot. They must make a lot of money on unfinished experiences. It wasn’t an option for us to reschedule because we had already paid to other things on other days and didn’t have free time. On the other hand the our guides were amazing. I still paid a 20% tip on the entire expert experience because the guides were so worth it. I hope the company didn’t cut the “refund” out of their tip…
Written 18 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TLB
2 contributions
Apr 2022 • Couples
This was not what we had expected from the description. Too much time spent just waiting in line for zip lines and most were not very scenic. The dip part was a little very cold pond with a small waterfall you can’t really get in or near. Very limited interaction or energy from guides as they are busy hooking people up. High energy music or a guide talking while you waiting in too long lines would help. Younger kids seemed to have fun. A group of us actually asked them to take us back an hour early. 3 lines were closed and other than to tell us we could not do them (next group did) no other apology or offer to make up for it. If you are adults and have zipped before this is not the tour for you. Way over priced.
Written 13 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

RoadTrippers_11
Phoenix, AZ4 contributions
Absolutely a fabulous experience! Zipping through the rain forest was so much fun! The highlight was the dip in the waterfall lagoon after zipping. So refreshing! Tiffany made this part of the experience so special. She was so accommodating! Great family adventure!
Written 3 June 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dave S
Island of Hawaii, HI12 contributions
Dec 2019
Our two adult children LOVED the zip line experience - the guides were great and the facility is state of the art! A wonderful experience zipping over beautiful countryside, rain forest foliage and waterfalls. The beautiful swimming hold was an amazing treat as well. Highly recommend
Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kirsten L
California10 contributions
Mar 2022
What a wonderful way to spend the day! Our teens (and grown ups) really enjoyed this zipline in its beautiful waterfall setting. The staff was enthusiastic and friendly, explaining the surroundings, and teaching us a thing or two about zip-lining (like how to turn upside down). We joked that the drive to the starting point reminded us of Disneyland's Jungle Cruise with all the punny Dad jokes. So much fun.
Written 4 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DivineMissEmm
Roseville, Minnesota, United States58 contributions
Oct 2021
We chose the zipline and swim in a waterfall experience. It was phenomenal! Our zipline group was capped at 12, and they moved us through efficiently yet safely. The 1st of 9 zips is a low and short zip to get you used to the experience if you have never zipped before. I really liked that setup, being a newbie, I was able to get comfortable and fully enjoy the remaining 8 zips.

The waterfall experience was amazing. The walk down to the private pavilion is more hike-like than walking. There is a handrail, but the ground and steps are uneven. Absolutely worth it, but just be aware that it is a bit challenging. The lunch was simple, a sandwich, chips, and a drink. The waterfall and pond/river was stunning. We had about an hour or so to swim and relax. There were life jackets, stand up paddleboards, and kayaks for us to use. There is also a small jumping cliff if that is your thing.

Overall, the property is stunning, and they have a well run setup.
Written 2 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Oddette A
1 contribution
May 2021
The most perfect zip line experience in Paradise! I’m certain there is no other place on earth with more spectacular views, friendly and accommodating staff and completely exhilarating zips.

From the check in to the end of the experience every staff person made each of us feel like each experience was important to them as well as us.

Thank you all especially Tiffany‼️❤️
Written 13 May 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 90
*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: The Umauma Experience
josh2176
josh2176
00
Umauma ATV
Very fun experience! The property is very well maintained and you have beautiful sights! No knowledge of ATV’s need
JanKK59
JanKK59
00
Great Adventure!
What a wonderful experience. The guides were great. They were very professional, yet fun and caring. They explained
Colbert_Alembert
Colbert_Alembert
00
Excellent Ziplining Adventure!
I had an amazing time at Umauma Experience. Excellent ziplines, amazing and funny crew, wonderful scenery with bea
Jonathan W
Jonathan W
00
Great zip lines!
I'm a 68 year old and came with a 13 year old friend. I thought I'd be terrified at these heights, but the staff w
S1210HTadrianar
S1210HTadrianar
00
AMAZING FUN EXPERIENCE! You will not regret doing it.
We had so much fun on the single riders. Our instructors were so amazing! They truly cared about our experience and
888kj
888kj
00
Decent course
We visited the Big Island and did the 9 line zipline at Umauma Falls a few years ago and had a wonderful experience
Lannerscadman
Lannerscadman
00
A must do experience in Hawaii
Amazing morning. So much fun and the guides were so lovely and professional. I was a little scared to start but the
Andrea B
Andrea B
00
Amazing
What an incredible way to view the beautiful waterfalls and landscape of the Big Island. This was our first time zi
John B
John B
00
Fun and beautiful
This was well done! Very good staff, well trained. The zip lines are solid and well designed. To add to the exp
MarkT4253
MarkT4253
00
Terrific time for the family
Three generations of us, from age 9 to 69, had a blast with the Umauma team, who made our first ever zip-lining exp
deanofvolcano
deanofvolcano
00
Safe, Professional and FUN!
Excellent job! Guides are fun and knowledgeable. Views are spectacular and the facility and grounds are well cared
COLC2011
COLC2011
00
A great time
Love the zip-lining. Guides were awesome, funny and helped us learn tricks like hanging upside down.
kathy m
kathy m
00
Zip Lining
I did much research between all the companies offering zip lining, and went with Umauma based on past reviews, but
casadevips
casadevips
00
Challenge met.
I’ve always wanted to Zip-line but my friend not so much. I booked it and then told her about it. We’ve been friend
michaelkK9481JD
michaelkK9481JD
00
Great fun, memorable.
While the course layout is great, going over the river and falls, plenty of variety and speed, the guides make it.
Frequently Asked Questions about 9-Line Zip-N-Dip Experience

9-Line Zip-N-Dip Experience will start at 10:00 AM. Discover and book 9-Line Zip-N-Dip Experience on Tripadvisor

9-Line Zip-N-Dip Experience price starts from £247.58. Discover and book 9-Line Zip-N-Dip Experience on Tripadvisor

9-Line Zip-N-Dip Experience cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book 9-Line Zip-N-Dip Experience on Tripadvisor

9-Line Zip-N-Dip Experience is hosted by The Umauma Experience. Read reviews, discover additonal experiences or contact The Umauma Experience on Tripadvisor. Discover and book 9-Line Zip-N-Dip Experience on Tripadvisor