Tours and Tickets

Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove provided by Marrakech City Tour

Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove

Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove
2
Book in advance
from
£28.77
per adult
Free Cancellation up to 24 hours in advance
Reserve now & pay later: Save your spot free of charge with flexible booking.
Travel safe during COVID-19
What you can expect during your visit
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Gear/equipment sanitised between use
What you can expect during your visit
Regular temperature checks for staff
Paid stay-at-home policy for staff with symptoms
Gear/equipment sanitised between use
Regularly sanitised high-traffic areas
Guides required to regularly wash hands
Face masks required for travellers in public areas
Hand sanitiser available to travellers and staff
Transportation vehicles regularly sanitised
Face masks required for guides in public areas
About
Know before you go
  • Duration: 1h 45m
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
Know before you go
  • Duration: 1h 45m
  • Mobile tickets accepted
  • Instant confirmation
Cancellation policy
  • For a full refund, cancel at least 24 hours in advance of the start date of the experience.
What to expect
Visit the city of Marrakech at your own pace and without haste with the double-decker tourist bus. You can get on and off as many times as you like all day with the same ticket. Enjoy the palm grove with a camel ride during 45 minutes and discover a palm oasis in the middle of the desert! Take the Palm Grove route and get off at the bus stop number 8 to take the camel ride.
Need help booking?
Call the number below and use the product code: 70964P2
Call +44 12 2492 8241
Important information
Inclusions
Camel ride around the palm grove. • Brochure with a map of the city and the route and detailed information about the stops. • Free Wi-Fi on-board.
Exclusions
Any other service not detailed.
Duration
1h 45m
Departure details
Place Abdel Moumen Ben Ali, Marrakesh 40000, Morocco Marrakech City Tour: The main stop for both routes is the first one. It is located next to the tourism office. However, you can catch the bus at any of the stops by showing your voucher when getting on board. Camel Ride: Starting and ending at bus stop nº8 of Palm Grove Route.
Inclusions
Camel ride around the palm grove. • Brochure with a map of the city and the route and detailed information about the stops. • Free Wi-Fi on-board.
Exclusions
Any other service not detailed.
Departure details
Place Abdel Moumen Ben Ali, Marrakesh 40000, Morocco Marrakech City Tour: The main stop for both routes is the first one. It is located next to the tourism office. However, you can catch the bus at any of the stops by showing your voucher when getting on board. Camel Ride: Starting and ending at bus stop nº8 of Palm Grove Route.
Duration
1h 45m
Return details
Returns to original departure point
Additional information
Confirmation will be received at time of booking
Wheelchair accessible
PERIOD: 01 April 2019 - 31 March 2021
FREQUENCY: Daily (Historical Route - Every 20 minutes / Palm Grove Route - Every hour)
OPERATION SCHEDULES: Winter 9:00 AM – 06:00 PM / Summer 9:00 AM - 08:00 PM.
TICKET VALIDITY: 48 Hours.
DURATION OF THE ACTIVITY: Historical Route 1h 15 minutes / Palm Grove Route 1 hour / Camel Ride: 45 minutes.
DEPARTURE POINT: The main stop for both routes is the first one. It is located next to the tourism office. However, you can catch the bus at any of the stops. Camel Ride: Starting and ending at bus stop nº 8 of Palm Grove route.
ARRIVAL POINT: Circular tour.
VOUCHER TYPE: Printed voucher, E-voucher is not accepted.
LANGUAGES: Audio Guide in 8 Languages: Spanish, English, German, French, Italian, Japanese, Portuguese and Arabic.
Stroller accessible
Infants must sit on laps
Transportation is wheelchair accessible
Surfaces are wheelchair accessible
Not recommended for travellers with back problems
Not recommended for pregnant travellers
Travellers should have a moderate physical fitness level
This tour/activity will have a maximum of 70 travellers
Popular mentions

2.0
6 reviews
Excellent
1
Very good
0
Average
0
Poor
1
Terrible
4

JJ K
Pretoria RSA9 contributions
Pathetic
Jan 2020
Complaint - Marrakech
I have been using a hop on hop off bus in many cities. I love the fact that you can get an overview of the city, its history and interesting facts when you first get to a city.

Your Marrakech hop on hop off was by far the worst experience I have had. I demand my money (2 people) back seeing as you had not delivered on any of you promisses.

I tried 4 different busses. Two of the times the voice guidance was not working....Just that incipid music. Guys, the guidance is why we buy this!!!!. One of the busses had the music at 20 dbm and the voice at 3Dbm. One had to up the sound every time the voice came and down it for the music to save your eardrums. This caused you to miss out on much of the info. the 4th bus was OK-ISH on the sound side but the voice info was FAR and INBETWEEN, most often not timed correctly for where we were and mostly you missed the info to the visual. The info given in such an old city seemed incidental and as mentioned VERY infrequent.

Every time I complained to staff that could not care less and tried to rectify your complaint by excuses and pushing buttons on the same keyboard that I had already exhausted all options. Its clear they had no understanding of the system and definately have never done tested the offering for themselves.

City Tour, we dont buy your tickets to ride a bus. Many cheaper ways to get from point A to B. We buy your tickets to LEARN about the city we are visiting.

Very poor showing City Tours. Please contact me for a reimbursment.

This will not be the only site I provide my experience on.

JJ Kelly
Written 2 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear jjk2017, Thank you for your feedback. I am extremely unhappy to see you had such a bad experience when using our Marrakech City Tour, since it does not match our high service standards we have for the service. I have sent you a personal email to check your booking details and see if we can provide an appropriate solution to your situation. Best regards, Roger C.
Written 4 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Alzheimer
Marrakech, Morocco1 contribution
Don’t take this tour
The busses are not on time. They are not clean WiFi and commenting on what you can see is not working. Long waits to switch from the red tour to the green tour. You lose a lot of time.
Written 29 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear josalzheimer, I regret to learn that you did not fully enjoy your experience. Sometimes different events in the city that interrupted our service. Please, bear in mind that this type of situations are causes of force majeure. Kindly take note that we do revise the state of all the features in our buses to assure their proper functioning, however some technical issues may appear during the tour. I will transfer your comments to the corresponding department in order to resolve this problem. Sincerely, Roger C.
Written 30 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Peter O
Newport, VT161 contributions
Waste of time and Money
Jan 2020
We did the red and green tour and wasted our time and money. What you see on the tour is not very attractive not to mention that the sound system on the bus was not working so we did have no clue what we were seeing. If you leave the bus on the green tour, you will have to wait one hour for the next bus, which I find is too long. The red line is relatively short but the bus is often stuck in traffic.
Written 21 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Pete04129, Thank you for taking the time to write your review. I regret to learn the inconveniences you faced while using our service, even though we revise our buses frequently in order to assure the proper functioning of all the features on our fleet. Unfortunately, there are times were some technical issues may appear during the day. I regret it happened while you were on board and were not able to fully enjoy what Marrakech City Tour has to offer. I will transfer your feedback to our responsible department since this comments will allow us to keep improving our service. Sincerely, Roger C.
Written 28 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

The Blues
Houston, TX6 contributions
City Tour Marrakech Red and Green Hop On and Hop Off Bus
Dec 2019
We have been in Marrakech for a day getting around by taxi before trying out City Tour buses. We weren't too keen on negotiating the taxi fare, so we thought we would give the Hop on Hop off bus a try. We paid for the bus fare when we boarded the bus for the first time. The attendant was friendly and helpful. Once we got off the bus on the Red line and toured a couple of the attractions, we weren't able to reach our next destination until after an hour or so. There was a long wait to get on the Red line and then to switch from Red to Green was another long wait. The frequency of the bus was not frequent for sure. We barely made it on the Green bus since there was already such a huge crowd, lots of shoving and pushing and finally we were on the Green bus!

The ear phones were complementary, I assume, was the audio portion of the tour. We had 9 people on the tour, and once we attached our ear phones to the bus, it was just music and no audio highlights of the attractions.

The tour attendant also recommended camel ride for extra cost, and I am glad we did't take the recommendation. We passed by the camel riding area while on the Green City Tour Line, and it was definitely not as impressive compare to our Sahara Desert tour that we were on the next day. If you are already set on going to Sahara, please do not waste your valuable time on the City Bus camel riding.

Overall, I was a bit disappointed with the frequency of the buses, and the missing audio portion of the tour. It was a convenient idea, but it didn't work out for us. We ended up spending more money just standing around waiting. This is quite different compare to the Hop On and Hop off buses we have tried in other countries. On the way back from our Green Line attraction to our hotel, we hopped into a taxi instead.

If you have a few days to tour Marrakech and don't mind the wait, I think it's a fabulous way to tour the city, leisurely, since the bus fare we paid was for 2 days tour instead of one. We didn't see a package for one day tour at initial purchase. Overall the ride was comfortable and smooth, just wish for more frequent buses.
Written 19 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Dear Sahara8888, Thank you for taking the time such a detailed review on our service. In the one hand, I am happy to see you could experience both Red and Green routes around the city of Marrakech. On the other hand, I see your comments show room for improvement; please note they will be taken into account in order to improve the frequency of the service as well as the audioguide. I hope to see you soon again! Best regards, Roger C.
Written 20 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mickknap
North Yorkshire, UK6,019 contributions
Two routes and a two day pass,plus camels if you require
Oct 2019
I dont mind these city tours because you can find loads of places to visit,once you have been round once or twice.This one although not cheap ,it does work out really good value for 48hrs if you use the bus like a taxi also ,getting on and off neumerous times a day.Firstly there are two routes, the red route takes you all around the medina and old city in Marrakech so you see lots of places to visit,i always go round once so i can see where to go,then use the second trip to hop on and off.The second route is the green route,which takes you out of the city centre and around the outskirts ,where you can stop off for camel riding if thats your thing . Both routes join at the tourist office in Gueliz where you can get off one to the other,you have 48hrs/2 days to do all this in so no rush,and like i said use the stopping points to get around the city,instead of using a taxi,there is a lot to see and take in and some of the places of interest are short walks away from the bus stops.
Written 25 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
About the operator

Don’t take it from us – here’s what people have to say about this operator.

By: Marrakech City Tour
SumnerM
SumnerM
00
More music than narration
A tour like this could be so good if the narration were better. It was sorely lacking in information and was mostly
andykQ9360RL
andykQ9360RL
00
Poor.
Red route ok, green route poor. Audio wasn’t working. WiFi wasn’t working. The staff were nice though.
159briann
159briann
00
You get what you pay for
I was wondering if I would give one or two stars, and ended up giving two stars, because a two day ticket only cost
131lamiah
131lamiah
00
Mrs
The service is very good mainly if its your first time you can see around and get rid of the hassle of transportati
ta23112016
ta23112016
00
Bus ok but Taxi should be cheaper.
The hop on bus was ok but its probably just as effective taking taxis directly to each venue for sightseeing. The t
MelG_Post
MelG_Post
00
Only one bus with audio guide!
Can't recommend this tour! I asked the guy who sold the tickets TWICE if the bus we were going to get on has an aud
LeibL
LeibL
00
False advertising and rip off
Like many cities, hop on hop off bus makes sense. But not with these folks. They advertise multilingual commentary
samayaa2019
samayaa2019
00
City bus
Friendly and helpful staff. Useful to use the bus to get around the city. Plenty of stops at useful sites.
ItayE18
ItayE18
00
Recommended way to see Marrakech
We read the reviews prior to purchasing the tickets online. This tour met all our expectations. There are 2 routes:
GedJon1
GedJon1
00
Ok to see the city
Ok if you want to see around the city. The pass is valid for 48 hrs so did Red route one day and the green route th
G00dison
G00dison
00
Don’t bother!
There are two routes red is old town and green is new town. Red was ok and a good way to see bits you might not ge
Jani J
Jani J
00
Cool way to see marrakech
Really great experience. The crew is super polite. You can see so many interesting points and what is super cool yo
977jaynem
977jaynem
00
Not worth it
Bought the tickets (cost circa £19 UK each), no tour information. Given a map that only shows one of the routes and
Kevin H
Kevin H
00
City tour bus
€38 for two people, no map and no audio. Waste of money. Cheaper to use taxi or walk around. City tour bus a waste
Deborah R
Deborah R
00
Poor experience
This is a very hit and miss tour depending much on the bus you get on. The first red route historic bus was good. C
Frequently Asked Questions about Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove


Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove price starts from £29.01. Discover and book Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove on Tripadvisor

Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove cancellation policy: For a full refund, cancel at least 24 hours in advance of the start date of the experience. Discover and book Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove on Tripadvisor

Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove is hosted by Marrakech City Tour. Read reviews, discover additonal experiences or contact Marrakech City Tour on Tripadvisor. Discover and book Marrakech City Tour Hop On - Hop Off + Camel Ride Around The Palm Grove on Tripadvisor