Tour operator Jackie and tour guide Emma displayed professionalism and communication that far exceeded my expectations. From our initial interaction via email to our conversations on WhatsApp, the entire process was smooth, and communication remained open throughout. Emma has an excellent spirit, and it's clear that he genuinely loves sharing information about his homeland. I highly recommend their services!

Very professional from beginning to end. Smooth interaction via Whatsapp for inquiries, reservation and payment details. Our driver Emmanuel was a joy! He has a wealth of knowledge on flora, fauna and local culture and is a master in traffic. On time and always helpful. Also worth mentioning: a lovely stay at the Trekkers Travern Cottage. Perfectly located for the Bwinidi Park visit. Highly recommended. I hope next time we can stay longer!

Spent an amazing week in Rwanda trekking with the gorillas, golden monkeys, and chimpanzees, and going on a game and boat drive. I recommend it to anyone, and a shout out to Roland our tour driver. I recommend using them if you visit.

5 out 5 experience with Innocent. This well educated and experienced guide will make sure you have an amazing time on your trip. I’ve had the honour to spend 3days with him on my trip and it was a very educational experience for me. He’s extremely knowledgeable about Uganda and everything from nature, wildlife but also the political and economic side of the country. You will have very good discussions with him. I highly recommend Katona tours and especially Innocent as a guide.

Fantastic experience and Katona tours really set it up well so everything from pickup, the actual trek and the drop off was seamless. Would like to mention Chris, who was my guide, went out of his way to make sure I was comfortable. Would highly recommend.

This was the trip of a lifetime! We got to hike through the jungle and see so many animals in their natural habitat. Roland was an incredible guide. Very patient and tailored the activities to meet the wants of our group. He went above and beyond to make sure we had the most comfortable and fun trip! Can’t wait to go on another trip with him next year!

Well worth every penny!!! Once in a lifetime but also Jackie and Emma were not only very professional but also accommodating and kinda. Also right on time too.Again well worth it!

We spent unforgettable days in two beautiful countries,the land of thousands hills and a pearl of Africa. We could not agree more, Uganda is a country,not to be missed.We were so glad,that we chose Katona agency,that prepared our trip to our best satisfaction. Thank you Jackie for being always available,tentative and kind. Thank you gorila boy - Chriss and Emma for shering with us the knowledge about the countries,nature,good mood and safe driving ,that makes this holiday the trip of a lifetime. Strongly suggest Katona to all,that want to explore the nature, experience the best game drive and feel welcome every second being in warm hands of Katona people. Not to mention gorilla and chimpanzees treking,amzing!!! Monika,Janko,Ajda, Aleš

What’s app ahead of time, prompt and Kenneth was great driver. Tour was awesome, stopped for lunch near his village. Do this tour! 3am start from Kigali- border crossing easy with East African Visa ahead of time.

Exceptional! Jackie was so helpful from the start and really fast to respond to any questions we had. We had a 5 day private tour of Queen Elizabeth Park and Gorilla trekking with our wonderful guide Emma. Emma knew the answer to everything we asked, had the best connections with everyone we dealt with and was simply the nicest guy to spend 5 days with! I highly recommend him as your guide.

We did a 3 week Uganda tour with guide Chris gorilla boy by our side. We had a lovely stay and are very happy how Katona arranged our trip. Chris was very friendly and told us numerous facts and stories about Uganda. We felt very safe in the company of Chris, even more so because he basically speaks every local language there is in Uganda and knows a lot of rangers and colleagues in the Tourism sector. Would definitely recommend a trip with Chris!

From our first contact with this company, they were very helpful in organising the trip for us. The communication by WhatsApp was excellent whilst booking this experience as we had lots of questions. We were able to book the trek at short notice and were picked up early in the morning at our hotel in Kigali by Zikereta Heidy who was just the most amazing guide we could ask for. He was very knowledgeable and was happy to answer all our questions and even give us a quick situational awareness on our surroundings during the long drive from Kigali to Volcanoes National Park. Once there we were checked in and met up with the group we would trek with. We started the trek accompanied by aides and trackers. The Guide ‘love’ on the trek was very good, ensured the group stayed together and made the climb up to the Gorillas fun! He informed us on the protocols once we got to the gorillas. After climbing for a couple of hours we got to see the Gorilla family we were assigned to and spent an hour with them. Everyone in our group was just mesmerized. It was a surreal experience to see them up close in their natural habitat. Amazing!!! On returning from the trek, we stopped at a local restaurant for lunch with Heidy. It was the perfect end to a perfect day, and as we settled back into our transportation, Heidy kept showing us landmarks on our journey back to Kigali. We would highly recommend Katona Tours and Travel and especially Zikereta Heidy as your guide for this activity. Thank You for an amazing trip!

We did a 7 day tour through Uganda and Rwanda, including gorila tracking, chimpanzee tracking, lake Miranda, lake Kivu. Chris the gorila boy was our guide, couldn’t have been better, very flexible to our needs, a fun trip companion, easygoing, good driver, and well organized. Amazing countries and views! The only issue was that none of the original acomodations matched with where we ended up staying, which was a surprise since they didn’t inform us on time. Of course Chris had no idea and only followed the itinerary. Would definetely recommend!

I actually did a 12 day tour with this company and Kennerh was our guide. It was myself and my niece Jessica who went. I was blown away at how incredible this experience was. Kenneth was amazing and went out of his way to make sure we experienced everything. We saw the big 5 many times over, we were so lucky with our trip and were so glad to be partnered with Kenneth on this once in a life time experience. Jackie who arranged everything was also great. We kept changing things around and she helped us plan everything without complaint. We also went chimpanzee and gorilla trekking. All I can say is WOW. I'm telling you, this is the company you should hire for your safari in uganda. What a truly magical time. I will never forget my time in beautiful uganda. Thank you

I booked a Gorilla Trekking tour on short notice, and immediately after confirming the reservation, Jackie reached out to assist me in obtaining the gorilla trekking permit. She coordinated with the guide, Chris (affectionately known as Gorilla Boy), and confirmed that he would pick me up around 4:30 am. On the day of the trekking event, Chris arrived at 4:30 am and gave me a call to inform me that he was waiting in the hotel parking lot. During the journey to the park, Chris provided me with informative details about the park, including information about the four volcanoes in the area and other safari trips available to me. Upon reaching the main area, we enjoyed cakes and coffee at the orientation center, where I was introduced to my trekking group, trackers/rangers, and fellow gorilla trekkers. The hike was somewhat technical but not overly challenging. Fortunately, it did not rain that day, and despite being in the jungle, I didn't get bitten by any bugs. The guides, including Chris, were patient with all trekkers, irrespective of their fitness levels, and we took frequent breaks to refuel, hydrate, and catch our breath. Before reaching the gorillas, the rangers educated us on how to behave in the presence of the gorillas to ensure our safety and respect for the animals. We spent approximately 1 hour with the Gorillas and took many photos of the silverback, babies and the rest of the troop. On the way back to the hotel, we had lunch at a fantastic restaurant in Musanze, concluding the trip on a high note.