Don't expect to see what is on the website 's photo.Our experience on that cruise was not a 5 stars at all except of the staff who are very nice. In our executive suite room the wooden floor was loose ,the sliding doors glasses to the balcony were cracked and the bath tube smells the drain when we turned it on ,had to keep the door closed overnight . The food onboard is pretty average especially what they call "sea food buffet "which is not good . Appart the cave excurtion and sceneries which are fantastic,some of the activities are limited to a number of guest(5 squid fishing rods for 50 guest). Overall it's worth a visit to this beautifull part of the world for those couple of days but try to avoid Velar cruise .

This cruise honestly exceeded our expectations! The room was even better and more beautiful than we thought (a personal bathtub with jacuzzi and view on the bay is hard to beat!), and the food was great (since we are vegetarians, we were worried about it). The program is excellent, but I do recommend taking a 3-day/2-night option. It's a much better value for your money, for sure. Cocktails and other drinks, as well as spa are at extra cost, but they tell about it multiple times, so no hidden costs here. And last but not least - the staff is awesome. They're friendly, welcoming and go out of their way to make you feel comfortable. Special thanks to Jessica and Dragon!

We had an amazing time. Staff were fantastic. Food was delicious. The disappointments were the premium room which are advertised on the company website is not what you get. What we got was nice, big but not the same as the pictures. Tv was for decoration only. No fridge and you had to pay for your drinks with breakfast etc. value for money …. Not great. Happy hour was only for cocktails and not beer. Room needed more lighting. Do recommend 3d 2 night trip. Also booked this as boat had elevator .. which wasn’t working

Amazing views amazing cabin amazing food. All staff were helpful and pleasant. Also well organised. I had a relaxing time you don’t have to do all the activities if you don’t want to. Views of Halong bay were spectacular

Nice ship, lovely crew. We enjoyed our stay! We made the two day and one night trip and think it is a good way to explore halong Bay.

We had the most wonderful trip on Velar of the Seas on a 1 night, 2 day cruise. Upfront and most importantly, this cruise is so special because of its staff. From our first impressions to our sad farewell, they stood out as being professional, energetic and have customer service at the very heart of what they do. Arrival. We transferred from the harbour to the cruiser on a tender, on route we were given plenty of useful and some vital information from Mr Johnny Minh, this gentleman is a true hard worker and like the other crew members was always smiling. The cruiser. Beautiful boat, modern with a twist of the traditional. Room. We adored our room, we went for the standard senior room which was plenty big, lovely bathroom and balcony big enough to enjoy a cup of tea and watch the world go by. Activities. Bamboo boat to the caves was super, loved this and the option for kayaking was good, karaoke, Vietnamese cooking demo and squid fishing were all on offer and included as part of the itinerary. You could pay extra for spa treatments, we did and it was money well spent to add the bliss factor. Halong Bay. Simply breathtaking. We will never forget this most beautiful place. As the boat is moving, each time you look up you have a different vista, a new angle, different colours, it never gets boring. Food. No complaints at all, we loved everything and asked for nothing more. The set menu for evening meal was a delight and myself and partner enjoyed it all but had to miss desert due to spa treatments. Drinks are at extra cost but this is made very clear not only on booking but on route to the cruise also, so please do not give the crew a hard time about it (we witnessed this and felt it rather unfair). Service. As stated earlier the staff/crew made this so special for us, from the maintenance team, cleaners right up to the cruise manager and skipper, we appreciated their manner, grace and energy. We would like to give special thanks to: Johnny Minh Dragon Jenny Jessica Vinny We would highly recommend Velar of the Seas, we will be back next year for 3 days 2 nights experience.

We booked 3 rooms on the highly rated Velar of the Sea , Halong/ LAN Ha cruise for tonight. 1) the ship is very beautiful and rooms are very clean BUT they have a HUGE Hygiene issue on board. Their drainage is blocked so the rooms fill with sewer stink. In two of our rooms (306,308) there was a sewage stench that was unbearable. We complained to them at 3:00pm, politely asking them to give us different rooms, which were available ( as they were not fully occupied) . But until 7 pm nothing was done. They put candles and sprayed room freshers , but any amount of perfume cannot change human excretions (the other word is not allowed to be used in trip advisor review) to fragrant flowers!!!!! Most of our sunset and time on board was spent trying to explain to them. This is an expensive cruise and we wasted our time , money and left us with a bad taste. They finally changed our rooms at 8:45, pm when most of our time in the cruise was spent wasted on this issue. The 2 days itinerary is a farce, it’s actually only 1 pm onwards until 9am next day. Rest of the time is spent in transit. 3) food menu needs a rethink. We finally did not like the lunch and dinner at all. They need to realise their clients are from across the globe and need sat least some popular dishes. It is nether authentic Vietnamese not popular continental. Just deep fried food, some small chicken nuggets qualified as non veg option . This is not acceptable. 4) 5:30 was supposed to be fruit and tea time. We asked 2 times for the tea but only condensed milk and sugar was kept, the tea never came!!!!! This was done to ensure people buy cocktails and mocktails which makes them more money. 5) fruit platter for a ship of 30 rooms was 1 dinner plate full. That is all. Only 5 people could eat and there was never a refill. 6) manager was unable to solve our problems inspite of pleading repeatedly. The service staff is SUPER but the management is not ideal.l or else they would have handled the issue better . We did not come here to fight we wanted a solution for a problem but their attitude was never to solve it.

We had a fabulous experience on Peony 3D2N cruise only 1 week after the terrible typhoon Was lucky they only just opened the bay day before was due to go Everything was well organised from start to finish We booked a second floor room Which was perfect was celebrating our 42nd anniversary too Our tour guide Mr Binh booked this for us with transfers from Hanoi On arrival lovely welcome with a drink & delicious buffet lunch John explained what was happening in next few days We was given our room key Our room was beautiful decorated by them 😊 We soon got moving un packed Went in to pool to chill weather was lovely so hot then it was happy 2hrs on cocktails & spirts Great meeting everyone with only 20 cabins was a perfect amount of people We then had 5 course evening meal WOW the food was amazing they did a special celebration for our anniversary too which was a lovely surprise thank you Later that evening was pancake roll making & another happy 2hrs again Next morning was up early for tai chi 6am with Elvis was great lovely sunrise then was breakfast excellent spread eggs to order Then was our 1st excursion bamboo boat into the faves or you can take canoes was so hot & sunny so please someone else was rowing Which was so beautiful & relaxing we then was back for lunch again the food so delicious I’m not big on fish they was happy to cook something else fantastic 💕 Again another 5 course meal outstanding presentation the staff all were amazing couldn’t do enough for you Again was pancake demonstration and also squid fishing. We took a day boat when visiting which was lovely the lunch was fantastic again Last day we had a trip a bus to then walk in caves cat ba island we couldn’t do the bike ride due to storm damage Back on board was a brunch then we paid bill ready to leave So pleased we did the 2 nights has 1 night was so rushed ❤️ it all thank you to all the staff Tom John & Elvis

This cruise was a fantastic experience despite a last-minute cabin change, which the team handled smoothly. The new boat had everything we needed, including a lovely pool that added to our enjoyment. With breathtaking views, delicious food, and friendly staff, the entire trip was a delight. Special thanks to Jimmy, whose attentive service made everything feel personal and memorable. This cruise became one of the highlights of our journey, leaving us with unforgettable memories.

we were 2 family boaded the cruise on 14th september 2024 . they change the itinerary and will NOT INFORM you . we had 1 activity on day 1 and 1 activity on day 2 but the 2nd day activity they cancelled and when asked they lied it was closed , whereas when we enquired it was open and other cruise had done it . they was a group of 47 person ( which they dint inform us or the travel agent ) and they changed the whole itinerary according to the convenience of that group . there was no night party as the agent said . infact very boring cruise . dont chose this cruise if you want to have some fun .

The Peony cruise exceeded our expectations in every way. Our comfortable and well-appointed room offered stunning views of Halong Bay. The food was delicious, catering to our dietary needs with ease. We especially enjoyed the relaxing atmosphere on board. The staff, were incredibly friendly and attentive, ensuring that our entire group, including our young grandson, felt well cared for. The top deck, with its jacuzzi, bar, and sunbeds, provided the perfect spot to unwind and enjoy the breathtaking sunsets. We highly recommended this cruise to anyone seeking a memorable and relaxing getaway in Halong Bay.

Highly Overrated !! For the amount that we paid, the service was not up to the mark. The crew really needs some proper training. They even charged us extra money for water during lunch and dinner. Also tea and coffee are not included in breakfast you have to pay extra. We paid USD 500 for 1 night which was supposed to be all inclusive. However, they charged us extra on such small things. Actual room doesn't look the same as shown in the pictures. The quality of food is very low not even 3 star.

Excellent! We had a good time during our stay with special thanks to Jasmine, Jason and Buu! The ship has a very cozy environment, staff were very attentive and their meals provided were delicious!

we had a great trip! the staff, especially bright, tommy, david, and mason was very attentive and helpful, and catered the activities and menu to our needs. would recommend!

Fabulous staff and friendly service!! Great accommodation and beautiful scenery. Loved the bicycle tour! Candy was our dedicated wait staff. Absolutely wonderful!